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CleanMyMac 3 crashes Safari and Chrome.

Hi,


I have been a happy user of CleanMyMac 2 but since I upgraded to version 3 I (immediately) have had continuous crashes of Safari and Chrome (using system cleanup). MacPaw could not solve this and refunded me. However, the crashing continues. It completely freezes my MbPro 2011. Similar experience and/or advice what to do?


regards,


Rick

MacBook Pro, Mac OS X (10.0.x), Yosemite

Posted on May 4, 2015 2:52 PM

Reply
18 replies

May 4, 2015 4:11 PM in response to rifke

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

May 5, 2015 12:39 AM in response to Drew Reece

Here it is.


Problem description:

CleanMyMac 3 crashes my MB pro early 2011 repeatedly. I uninstalled it but the crashes are still here. Any suggestions?


EtreCheck version: 2.2 (132)

Report generated 5/5/15, 9:37 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 429 - SN = W005053SZD3BA


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:51:40


Disk Information: ℹ️

ST750LX003-1AC154 disk0 : (750,16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh XT (disk1) / : 748.93 GB (107.23 GB free) - one error

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/sysctl.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] net.sourceforge.ext2fs.fs.ext2 (1.4d4) [Click for support]


/System/Library/Extensions

[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]

[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) [Click for support]

[loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) [Click for support]

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]

[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.3.14) [Click for support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.14) [Click for support]

[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]

[not loaded] com.focusrite.vrm.driver (1.2) [Click for support]

[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) [Click for support]

[not loaded] com.line6.driver.xtaudio (5.9.3) [Click for support]

[not loaded] com.maudio.usb.fasttrack.driver (1.8.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.6) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.4) [Click for support]

[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]

[loaded] tc.tctechnologies.driver.Saffire (3.5.6 11675) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]


Startup Items: ℹ️

M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.paragon.ExtFS.notify.plist [Click for support]

[running] com.paragon.ExtFS.trial.plist [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

[failed] com.apple.systemstatsd.plist [Click for details]


Launch Agents: ℹ️

[loaded] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]

[running] com.focusrite.vrmbox.daemon.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]

[failed] com.apple.spirecorder.plist

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.bresink.system.privilegedhelper-tts.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.line6.l6ksettingmgr.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.paceap.eden.licensed.plist [Click for support]

[running] com.synium.cleanappdaemon.plist [Click for support]

[running] com.wdc.SmartwareDriveService.plist [Click for support]

[running] com.wdc.WDSmartWareService.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

[loaded] tc.tctechnologies.Saffire.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]

[running] com.spotify.webhelper.plist [Click for support]

[not loaded] com.zeobit.MacKeeper.Helper [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: ℹ️

Dropbox Programma (/Applications/Dropbox.app)

NIHardwareAgent Programma Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

CleanMyMac 3 Menu UNKNOWN (missing value)

WD Quick View Programma (/Library/Application Support/WDSmartWare/WDQuickView.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

iLokClientHelper: Version: 3.5 - SDK 10.5 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown


Safari Extensions: ℹ️

Adblock Plus

ClickToFlash

DuckDuckGo


Audio Plug-ins: ℹ️

JackRouter: Version: JackRouter [Click for support]


3rd Party Preference Panes: ℹ️

Citrix ShareFile Sync [Click for support]

ExtFSManager [Click for support]

Flash Player [Click for support]

fuse-ext2 [Click for support]

Java [Click for support]

Line6AudioMIDI [Click for support]

Logitech Control Center [Click for support]

M-AudioFastTrack [Click for support]

Native Instruments USB Audio [Click for support]

Paragon ExtFS for Mac ® OS X [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh XT: Disk size: 748.93 GB Disk used: 641.70 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 641.70 GB X 3)


Top Processes by CPU: ℹ️

4% Safari

4% WindowServer

2% diskimages-helper

1% loginwindow

1% fontd(2)


Top Processes by Memory: ℹ️

882 MB kernel_task

426 MB com.apple.WebKit.WebContent(6)

164 MB Mail

131 MB mdworker(12)

98 MB Safari


Virtual Memory Information: ℹ️

11.00 GB Free RAM

4.54 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 5, 2015, 08:44:31 AM Self test - passed

May 3, 2015, 12:33:40 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-05-03-123340_[redacted].hang

May 5, 2015 3:57 AM in response to rifke

Did the check again. I notice my hybrid disk has no more errors. Weird.


EtreCheck version: 2.2 (132)

Report generated 5/5/15, 12:54 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 429 - SN = W005053SZD3BA


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:40:39


Disk Information: ℹ️

ST750LX003-1AC154 disk0 : (750,16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh XT (disk1) / : 748.93 GB (107.07 GB free)

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/sysctl.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] net.sourceforge.ext2fs.fs.ext2 (1.4d4) [Click for support]


/System/Library/Extensions

[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]

[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) [Click for support]

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) [Click for support]

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]

[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.3.14) [Click for support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.14) [Click for support]

[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]

[not loaded] com.focusrite.vrm.driver (1.2) [Click for support]

[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) [Click for support]

[not loaded] com.line6.driver.xtaudio (5.9.3) [Click for support]

[not loaded] com.maudio.usb.fasttrack.driver (1.8.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.6) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.4) [Click for support]

[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]

[loaded] tc.tctechnologies.driver.Saffire (3.5.6 11675) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]


Startup Items: ℹ️

M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.paragon.ExtFS.notify.plist [Click for support]

[running] com.paragon.ExtFS.trial.plist [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist


Launch Agents: ℹ️

[loaded] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]

[running] com.focusrite.vrmbox.daemon.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]

[failed] com.apple.spirecorder.plist

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.bresink.system.privilegedhelper-tts.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.line6.l6ksettingmgr.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.paceap.eden.licensed.plist [Click for support]

[running] com.synium.cleanappdaemon.plist [Click for support]

[running] com.wdc.SmartwareDriveService.plist [Click for support]

[running] com.wdc.WDSmartWareService.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

[loaded] tc.tctechnologies.Saffire.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]

[running] com.spotify.webhelper.plist [Click for support]

[not loaded] com.zeobit.MacKeeper.Helper [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: ℹ️

Dropbox Programma (/Applications/Dropbox.app)

NIHardwareAgent Programma (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

CleanMyMac 3 Menu UNKNOWN (missing value)

WD Quick View Programma (/Library/Application Support/WDSmartWare/WDQuickView.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

iLokClientHelper: Version: 3.5 - SDK 10.5 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown


Safari Extensions: ℹ️

Adblock Plus

ClickToFlash

DuckDuckGo


Audio Plug-ins: ℹ️

JackRouter: Version: JackRouter [Click for support]


3rd Party Preference Panes: ℹ️

Citrix ShareFile Sync [Click for support]

ExtFSManager [Click for support]

Flash Player [Click for support]

fuse-ext2 [Click for support]

Java [Click for support]

Line6AudioMIDI [Click for support]

Logitech Control Center [Click for support]

M-AudioFastTrack [Click for support]

Native Instruments USB Audio [Click for support]

Paragon ExtFS for Mac ® OS X [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh XT: Disk size: 748.93 GB Disk used: 641.86 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 641.86 GB X 3)


Top Processes by CPU: ℹ️

5% WindowServer

4% diskimages-helper

2% fontd(2)

1% loginwindow

0% taskgated


Top Processes by Memory: ℹ️

956 MB kernel_task

164 MB mdworker(9)

115 MB mds_stores

98 MB Finder

98 MB cfprefsd(2)


Virtual Memory Information: ℹ️

12.00 GB Free RAM

4.47 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 5, 2015, 12:13:24 PM Self test - passed

May 3, 2015, 12:33:40 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-05-03-123340_[redacted].hang

May 5, 2015 6:51 AM in response to rifke

As suspected CleanMyMac is still installed & loaded. You have failed to remove it - no wonder the issues are still happening…


rifke wrote:


Launch Daemons: ℹ️



[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]

[not loaded] com.zeobit.MacKeeper.Helper [Click for support]




You also have Mackeeper installed. This application is terrible, it is advertised all over the web but appears to be little more than a scam. The tasks it does are worthless & can actually harm the OS. There are many posts here from users who have issues caused by Mackeeper…

https://discussions.apple.com/search.jspa?facet=content&type=discussion&q=Mackee per&sort=relevanceDesc&showAnsweredFirst…


It is clear you think these applications are good & necessary - I disagree with you & refuse to help unless you get rid of them - it is the best way to have a stable OS.


Linc Davis is right, your best option is to backup & reinstall a clean OS without all this crapware - it may have altered the OS in ways you don't understand & cannot fix.


Western Digital's software (Smartware) is also bad, avoid reinstalling that if you can help it, errors by WD caused the upgrade to 10.9 to erase external HD's without warning!

May 5, 2015 7:26 AM in response to rifke

Mackeeper also have their own instructions, but take a look at this too incase you have used the encrypt feature…

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

I'm not sure I trust Mackeeper to give accurate removal instructions, they used to leave 'nagware' behind to encourage you to reinstall it…

http://www.thesafemac.com/beware-mackeeper/


Once you have followed the removal instructions reboot & make a new Etrecheck report, you should see those items all gone from the background jobs.

May 5, 2015 7:34 AM in response to Drew Reece

I tried my best (so far..):


EtreCheck version: 2.2 (132)

Report generated 5/5/15, 4:32 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 429 - SN = W005053SZD3BA


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:7:59


Disk Information: ℹ️

ST750LX003-1AC154 disk0 : (750,16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh XT (disk1) / : 748.93 GB (106.92 GB free)

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/sysctl.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] net.sourceforge.ext2fs.fs.ext2 (1.4d4) [Click for support]


/System/Library/Extensions

[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]

[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) [Click for support]

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) [Click for support]

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]

[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.3.14) [Click for support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.14) [Click for support]

[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]

[not loaded] com.focusrite.vrm.driver (1.2) [Click for support]

[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) [Click for support]

[not loaded] com.line6.driver.xtaudio (5.9.3) [Click for support]

[not loaded] com.maudio.usb.fasttrack.driver (1.8.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.6) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.4) [Click for support]

[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]

[loaded] tc.tctechnologies.driver.Saffire (3.5.6 11675) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]


Startup Items: ℹ️

M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.paragon.ExtFS.notify.plist [Click for support]

[running] com.paragon.ExtFS.trial.plist [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist


Launch Agents: ℹ️

[loaded] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]

[running] com.focusrite.vrmbox.daemon.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]

[failed] com.apple.spirecorder.plist

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.bresink.system.privilegedhelper-tts.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.line6.l6ksettingmgr.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.paceap.eden.licensed.plist [Click for support]

[running] com.synium.cleanappdaemon.plist [Click for support]

[loaded] com.westerndigital.WD-SmartWare-Installer.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

[loaded] tc.tctechnologies.Saffire.plist [Click for support]


User Launch Agents: ℹ️

[running] com.spotify.webhelper.plist [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: ℹ️

Dropbox Programma (/Applications/Dropbox.app)

NIHardwareAgent Programma (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

CleanMyMac 3 Menu UNKNOWN (missing value)

FastTasks 2 Programma (/Applications/FastTasks 2.app)

WD Quick View UNKNOWN (missing value)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

iLokClientHelper: Version: 3.5 - SDK 10.5 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown


Safari Extensions: ℹ️

Adblock Plus

ClickToFlash

DuckDuckGo


Audio Plug-ins: ℹ️

JackRouter: Version: JackRouter [Click for support]


3rd Party Preference Panes: ℹ️

Citrix ShareFile Sync [Click for support]

ExtFSManager [Click for support]

Flash Player [Click for support]

fuse-ext2 [Click for support]

Java [Click for support]

Line6AudioMIDI [Click for support]

Logitech Control Center [Click for support]

M-AudioFastTrack [Click for support]

Native Instruments USB Audio [Click for support]

Paragon ExtFS for Mac ® OS X [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh XT: Disk size: 748.93 GB Disk used: 642.00 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 642.00 GB X 3)


Top Processes by CPU: ℹ️

7% WindowServer

2% fontd(2)

0% taskgated

0% findmydeviced

0% notifyd


Top Processes by Memory: ℹ️

830 MB kernel_task

98 MB mds_stores

98 MB ocspd

98 MB cfprefsd(2)

82 MB Finder


Virtual Memory Information: ℹ️

12.00 GB Free RAM

3.57 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 5, 2015, 04:24:10 PM Self test - passed

May 3, 2015, 12:33:40 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-05-03-123340_[redacted].hang

CleanMyMac 3 crashes Safari and Chrome.

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