OS X Photos App: Remove Already Imported from iOS Device

Better send this feedback directly to Apple. In this User-to-User forum you cannot be sure, if the Apple Developer will see your post, but the feedback forms will be read: Apple - Photos - Feedback

I've done that many times, and I get no response. I've seen many others complaining about the same sort of customer service.

I'm done defending my apple use to my friends and I'm done with any new apple purchases.

I will now complain any chance or avenue I can about the products. I found this link searching for answers to sollutions that I or any other person reading should not have to look for.

I've taken my recording studio off line and shut off automatic updates on that machine so that my hardware and software work best together. I tried to tell apple but again no response.

As for photo's I use flickr to manage / store all my photo's. I use my iPhone to take photo's but I manage my images outside of apple app's as they have turned out to be very unreliable; you can't trust they won't mess them up or continue to support them.

I think apple is looking at profit on small scale products and killing what doesn't make money. The problem with this strategy is that customers, like myself, get so annoyed they leave the product line all together. if you look at your business from only an accounting perspective the business with crumble because you don't look at the subtleties of the business. In this case it's how the end user actually uses the product which ultimatley influences future purchases.

Furthermore, if apple doesn't actually read forums like this and fix some of their mistakes it shows even more how apple is lacking in customer care as well as customer satisfaction.

The developers are looking at these forums, but you cannot rely on each and every post to be read. This forum is for users talking to each other. And there are more then 10 000 000 forum members. The direct feedback line is guaranteed to be read.

I appreciate you conviction to promote the feedback line. I've used the feedback line before and have received nothing.

You confuse me with someone who cares; I no longer do, at least not for apple products.

Needs update: turning off Photostream does not remove photos from iPhone. It just turns off Photostream.

jessiclair wrote:

Needs update: turning off Photostream does not remove photos from iPhone. It just turns off Photostream.

I have been referring to iCloud Photo Library, not Photo Stream. It is still the case - when you enable iCloud Photo Library all photos synced sing iTunes will be wiped from the iPhone.

I'll try turning it back on then off. It would be helpful to direct users to iCloud prefs, for the effective behavior. Maybe even walk through steps for different scenarios - there aren't many - for this confusing circumstance. For me, this is not yet resolved. iCloud involvement is extra confusing, as poorly implemented: image files are stored on the phone, which slows all processes way way down, and disables functions. Trapping the user who thought they'd cleared space. That the phone doesn't show up as a peripheral device one can manage from the finder [or iTunes *for this purpose*] is also hinky, non? One can sync photos to a phone, but not remove them as one might sound or video files. I appreciate your guidance. Can't imagine being the technical writer for this.

One big problem with iCloud is, that it is supposed to be easy and intuitive, and thus the documentation is very basic. But iCloud is a complicated monster. There are too many iCloud services interacting, and a user might be using several devices with iCloud, with different versions of the operating system. It is not at all clear, how iCloud Photo Library and My Photo Stream will be interacting if you are syncing with several devices with different system versions. And it is nowhere documented exactly which file types and video codecs you can sync to iCloud and which are not supported. And the syncing software is not very helpful, in case the syncing gets stuck. It would help tremendously, if we could trace the upload and see, which files are currently uploaded or downloaded, so we can identify corrupted media files, that need removing.

see

iCloud Photo Library FAQ - Apple Support

specifically

Which photo and video formats does iCloud Photo Library support?

iCloud Photo Library automatically stores all of your photos and videos that you add from an iOS or Mac device in their original formats, including JPEG, RAW, PNG, GIF, TIFF, and MP4.

LN

As I said,Larry, it is not very precise:

iCloud Photo Library automatically stores all of your photos and videos that you add from an iOS or Mac device in their original formats, including JPEG, RAW, PNG, GIF, TIFF, and MP4.

The irritating word is "Including" - it suggests other image formats might upload without problems, and they do. It does not list the formats that will make iCloud Photo Library choke and hang. There are quite a few image formats, that could have been migrated from an iPhoto Library or Aperture library, and that are causing the upload to hang.

After I migrated my Aperture Library to Photos it was like searching a needle in a hay stack to identify the photos and videos that I had to remove. Why not drop the users a hint, to remove all audio files from the Photos library, all XPM, .BMP, AI, and PICT files? All these files migrated without problems from Aperture to the Photos Library, but caused the iCloud Photo Library sync to hang. TIFF is listed as compatible with ICPL. but none of my TIFF files were. I had to find out the hard way, that only 8bit TIFFs will upload.

Tell Apple what you want - http://www.apple.com/feedback/photos.html -- 😟

LN

Done that already, but Apple is really dragging the feet about decent documentation for the software.

I prefer: Detailed and Effective Bug Reporting | Apple Support Communities

I just did a clean install of El Capitan 10.11.4 and the Delete Items After Import option was gone in Photos.app. I don't use iCloud for my photos, so that wasn't checked under my iCloud account. However, there's another widget in iCloud drive that also needs to be unchecked, it seems:

When I unchecked this, the Delete option returned within Photos.app.

Yeah I've started using El Capitan more lately, and I've found that when streamlining their apps Apple has started removing critical functionality. Photos is pretty much a neutered version of iPhoto; the interface is simple, but you really have to work harder to figure out how to do the same things (IF those things even exist in the new app).

There no longer is a delete button it appears.