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Bluetooth On iPhone 6 keeps dropping connection to AppleWatch

I am running an iPhone 6 w/ iOS 8.3 and on the second day of receiving my  watch, the connection has continually dropped. I can see the Bluetooth icon in the menu bar at the top of the iPhone flash on and off, and when I check the Bluetooth in Settings, it says it's not connected to the  watch.

Sometimes I will see the disconnected iPhone icon at the top of the  watch. If I notice, I toggle the airplane mode on and off and it reconnects.

Is this happening to anyone else?

Posted on May 5, 2015 7:37 PM

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45 replies

May 24, 2015 10:06 AM in response to Samuel Maffei

Hate is a strong work. I am sorry that you were not happy with the response but lets remember its free advice based upon very limited information. It's certainly possible this is a device specific problem, and it it is, a forum cannot fix that. The forum will assist in common problems that others have already experienced and found a resolution too. Best of luck resolving your issue. Apple Support is good for 90 days, maybe you should start there.

May 25, 2015 7:36 AM in response to Philip Rae

Phil,


I believe I have fixed the problem with some harsh medicine. I did a full factory restore on my iPhone 6 and set it up as a new phone then paired the watch. So far so good. No constantly dropping connection. I will let you know if anything changes.


I believe some internal settings for the bluetooth were incorrect / corrupted. I suggest that you not use a backup because you just may be restoring bad settings over good.

Oct 22, 2015 1:41 PM in response to Philip Rae

I'm having a similar bluetooth drop issue in my car with my iPhone 6s. In the middle of a call, I'll hear the disconnect tones... my stereo kicks back on... but the call is still in progress. A second or two later, the phone reconnects to the car's bluetooth and call resumes. Very annoying, and it did not happen with my iPhone 5 in the same car (made hundreds of calls over three years with that combination). It's happened at least a dozen times over the last three weeks with my new 6s.


No other bluetooth devices in the vicinity, and the 6s is the only device paired with the car - I removed the 5's profile (not that I should have to - the bluetooth spec allows and should handle multiple devices).

Nov 11, 2015 7:20 PM in response to SenthilManick

Well, the good news is... Apple is working on it. They contacted me, asked me a bunch of questions, and put some debugging code in my phone so they could see what was going on. The debug logs showing a few of these "events" are now in their hands, so hopefully they can figure it out soon.


I was very pleased with the experience... but will obviously be more pleased when it's actually fixed.

Nov 24, 2015 4:18 AM in response to ahwman

That is great news as I have a major problem with this on my iPhone 6

I Am a sales rep and spend most of my day in my car. As a company we have iPhone 5's but changing to 6's but have stopped this due to the problem with the 6 dropping the Bluetooth and then reconnecting again. Just as described. But does not do it at all with the iPhone 5.


looking forward to the fix

Dec 31, 2015 9:14 AM in response to Ali Read

I am also having this exact same issue with my iphone 6S plus. Made hundreds of calls with my 5S with no issues and this bluetooth drops several times per call. Has me scrambling to pick up my phone to continue the call and then it reconnects...only to drop again a minute or so later and continue this whole process over and over. This is pretty dangerous as you are driving. Funny thing is that I've bought two identical phones and only one of them is having this issue.

Bluetooth On iPhone 6 keeps dropping connection to AppleWatch

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