Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hello
I am up and running with my new iPhone 6. The only App that seems to have lost data or not synced is the Health app.(From my older iPhone 5s) All my history and any data is not present. Have I missed a setting or something? Is this an iCloud issue? Thanks for any help.
Jeff
iPhone 6, iOS 8.3
Was the backup that you made of the old device one that was encrypted? If not, then the Health data was not saved in the backup. It requires an encrypted backup to save health data.
***** to be me now doesn't it?! lol. No, it must not have been ChrisJ4203. Thanks for speedy reply. I appreciate it!
I never would have thought to encrypt it for that reason. Did I miss a warning about such a situation that I find myself in?
Again, thanks Chris
Best,
Jeff
The information is in a support document about backups. If you still have the old device, you could create an encrypted backup and then restore the new phone with that backup. If not, then yes, I'm sorry the data would be gone.
Thanks ChrisJ4203! Appreciate the help and info.
Jeff
You're welcome. Enjoy your device.
Health Data lost (new iPhone 6)
