Touch screen not responding to touch

Just had my Apple Watch Sport go unresponsive on the screen, was still working and the screen would come up, but just unresponsive to touch. A hard reset (both buttons held down for 10 seconds) seems to have cured it. Rob

This just happened to me a few minutes ago. I was using it to control my iPhone to take photos and video of my son's birthday, then set it to charge, came back a while later and it wouldn't respond. Tried hard reset, restarted iPhone, watch hard reset again, and again...I probably did about 5 hard resets...and then finally it started to respond. The only thing that was different today is that I installed VeriSign VIP access app on it, but didn't open it. I only opened the Camera app on the Watch before setting it down to charge. I'm glad I didn't have to take it in to Apple Store!

Did you try a hard reset? In order to hard reset your Apple Watch, simply press and hold the Digital Crown and the side button for about 10 seconds. After about 5 seconds, your screen will go black, but keep holding the buttons. Do not release them until you see the Apple logo on the watch screen.

You will need Apple intervention then. 😟 Sounds defective.

They should be able to replace it.

For anyone else who has this problem - the hard reset SEEMS to have fixed it for me, so it's always worth trying.

The hard reset worked for me (holding both the crown and side button until the Apple logo appears after the black screen) although the process did give me a moment of panic. The Apple logo came up after the back screen and it appears to be frozen. So I repeated the hard reset several times, never getting past the Apple logo. Put the watch down to call Apple customer service and shortly after it came back to life and is working again. Patience is not one of my stronger qualities.

The hard reset seemed to work for me, I first noticed this yesterday and today it seemed worse, so far so good.

This just happened to me, started to panic and saw this. Worked for me.

Just 3 days ago, without sustaining any physical abuse, my Apple Watch Sport started to freeze and become unresponsive to any kind of touch input: swipe, touch or force touch. Of course, I did do a hard reboot; unpaired it and then paired it again as a new; reset everything to original settings and paired it with a different iPhone. The issue persists. I brought it to the Genius bar where a technician confirmed the issue and sent it for repair to some other facility. I strongly feel that I should have received a replacement but that was not the case.

I am still waiting to get my watch back. I will post an update whether they have replaced it or repaired it.

Dan,

I have the same issue. Did you got a replacement?

Thanks.

I have also had the same problem that others here have had: my watch became irregularly unresponsive, then totally unresponsive, to any form of touch. It wouldn't stop the timer I had set for exercise. So I did a hard reset and it seems to work OK. Let's see if it continues to happen. This seems like a common problem that Apple should take total responsibility for, especially considering the price of the watch.

Problems like the touch screen not working are common with all electronics, and the more complicated and advanced the device, the more common these problems are. A hard reset is common practice when this happens. Even the ENIAC computer from long ago had to be reset every so often. In fact, part of routine maintenance on the ENIAC was to replace every one of the forty thousand vacuum tubes contained therein, which had to be done once a year, if not more often. We've come a long way since then.

- John Silver

My apple watch also become unresponsive to touch. At least in my case I think there is a bug in the passcode software causing this. I used my apple watch for 2 months never enabling a passcode. Just a few days ago started using the passcode to use apple pay. This morning when I unlocked my watch entering the passcode the watch display appeared but the touch screen would not respond. I did reset pressing both buttons and the watch touchscreen than started working fine.