Nationwide.co.uk and Safari

I just managed to get that login page to load OK, although the whole site is a bit slow; but UK sites often are.

It would seem from the initial look that something in my settings is OK, and something in yours is not. As a point, I tried first on the University network and this end stopped me going further with some security stuff -- as I say at this end.

When I switched to a less limited network I clicked on that Sign In button and it worked.

Two possibilities: your settings; your IP settings.

I am going home now where I can try on another network.

Hi

if i go to http://www.nationwide.co.uk/default.htm
& click the "internet banking - sign on' link then I get a log-in screen

I can enter some spurious info there & the page seems to work & give a 'wrong info : try again' page.


all this with 10.4.8 & safari 2.0.4 - so yes, it seems to work for me.


Some sites require Safari cookie prefs to be set to "always" - From the main Safari menu choose 'preferences', then the "security tab" & try setting "accept cookies" to "Always".

Yes, ditto. I am on my home ADSL now and we are getting the same. As well as the suggestions from Andy, if his helpful suggestions do not get you in, how about emptying the cache, the history, and sifting through the cookies, in case.

Then we look deeper. . . .

Hello Graham and Andy,

Thanks for your suggestions. I have finally managed
to try them but I was partially successful. In the
end, I managed to Login to the nationwide.co.uk
internet banking site, but I only had limited
functionality in the sense that the 'Transfers and
Payments' section would not work at all.

I am obviously not going to be able to get into that, but I think there is half a clue in something you wrote at the end:

HSBC online bank worked a dream...

Looking at the page source, it all seems to me a little poor with its all-capital coding which is not www compliant: but that's just me. I also don't like the use of frames. Compare the source with the Nationwide front page (or Apple's page) which is much nicer.

I suspect that the frame that loads may well be written in something that demands IE. As you say, it loads fine at work with PCs.

You might try something like Tinker Tool to install the Safari debug menu and with that spoof IE.

Alternatively, in the Terminal type

defaults write com.apple.Safari IncludeDebugMenu 1

(0 turns it off again)

bills? Have I missed something on the Mac? I even

Or has Nationwide missed something on Windows? If you contact them, they will probably tell you that IE is the preferred browser owing to security concerns, which will indicate a certain amount of (at best) bluff.

Hi Guys,

Just thought I'd pipe up here.

I've been using internet banking with the Nationwide since pre-Safari days and I've never had any issues. Their site has always worked with every version of Safari.

I've always had the "Debug" menu enabled, though. Also, I accept cookies only from sites I navigate to and my user agent is automatically chosen.

Hope this helps.

That reply by cal6n sort of confirms what I suspected, that IE specific pages are used; and that rather than aspx (which pretty much locks out other browsers), this coding is simply using a header that asks for IE and that debug menu may well solve the problem.

I am also having problems with the Nationwide site with Safari after the latest security update. I have been using Nationwide for years now with no problems but now once I have logged on, the top two lines of each web page are missing which means I cannot logout from the site when I've finished. These lines contain the logout link plus some others.
Everything works fine with FireFox so I guess I'll stick with that for the time being.
I tried resetting Safari which made no difference. I used the Debug menu to set the User Agent to Mac MSIE and this worked once, i.e. I was able to see the links at the top of the page and logout. The next time I logged on to the site the links were gone again even though the User Agent was still setup as Mac MSIE.

Geoff Roynon

I tried clearing the browser cache, then booted to my backup disk and ran Disk Warrior on my main disk and rebooted back to my usual system.
Safari works O.K. now with Nationwide and I can see the links bar even with the User Agent set to the default value.
Possibly something corrupted somewhere which was fixed by Disk Warrior.

Thanks for the update. Any guesses as to which was the solution: the ISP or the router?