new entries revert to "new event"

Just within the last few days, Calendar has begun consistently misbehaving. I create a new event, assign it to a calendar, fill in information such as time and notes. I close the editing window, the new title displays (I'm using Month View) for just a second, and then it reverts to "New Event," and everything I've entered is lost. Oddly, when I enter all the information a second time, it always seems to stay.


As far as I know, I haven't made any changes to my OS (10.9.5) or to Calendar (7.0), neither via their settings nor any other way. FYI, I'm using iCloud to sync between the calendars on my MBPro and my iPhone (4S, running 7.1.2).

MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9)

Posted on May 15, 2015 5:45 PM

Reply
288 replies

Jun 17, 2015 11:40 AM in response to rkpdavid

Yes. BusyCal works very well with the iOS stock calendar (fortunately we are not having iOS problems right now!). Thoroughly tested it for more than a week now and like most of you my flag raises or falls around my calendar. It HAS to be rock solid. Run my business off it. BusyCal even works well with other iOS add-on calendars/replacement calendars according to their documentation but to be honest I haven't bothered to try. It syncs through your iCloud account and completely bulldozes through this issue. I picked BusyCal mainly because it's website gave me the distinct impression that they were not about forcing you to upgrade. (Meaning the stated they supported Lion, Mavericks, etc.). Others out there will say "Yosemite."


But to answer your question - yes, works perfectly fine with the iOS cal.

Jun 17, 2015 11:53 AM in response to thomaslb

So you can edit on the iOS device and it appears in BusyCal. You can also manually push a sync on BusyCal by hitting 'Command R' but I haven't found the need to. Your license is to you as an individual so if you are like me and work off a MacMini and a MacBook Air (or more Apples) you get to install on all of them.


And for some reason I just feel like the folks over at BusyMac have my back. I don't feel that way about Apple right now. That's a shame.


EDIT - PS - In case you were wondering, yes, it grabs your iCal data and copies it into BusyCal so NO, you are not doing any initial re-entering of appts.

Jun 17, 2015 3:01 PM in response to hueyo

I tried creating an event while monitoring both my iCloud calendar (on iCloud.com) and my iphone.


The event is dispatched on all linked machines as "New event" as soon as a time range is selected in Calendar.

It's already stored and dispatched as this, even before you start typing.

Apple, need to investigate this. Why don't you store the event only after the creation process is done?


There's a bug in the calendar assignement process that creates a mismatch in the iCloud database.

Jun 17, 2015 5:23 PM in response to acmac

You are not going to like this:


I have just had confirmation from Apple Tech that Apple can't/won't fix this problem. The only thing we can do is to upgrade to Yosemite which will fix the issue. This is costing our business a great deal as we have to upgrade other software to be compatible with Yosemite.


acmac, did they mention what the bottom-line is?

What causes the problem to arise?

Personaly, I don't buy it. Upgrading for what reason?

I'd rather do a clean install of Mavericks first.

Jun 17, 2015 5:21 PM in response to thomaslb

Thank you for your suggestion. I just downloaded BusyCal and set it up. Very nice. And I set it up so when I enter data into BusyCal it automatically migrates to iCal. I'm just going to use BusyCal until this problem is straightened out. I may or may not go back to iCal later, and if I do, all my entries will be there. This seems like a very safe way to avoid problems until Apple works out the problem. Thanks again.

Jun 18, 2015 8:18 AM in response to Jake Eagle

You're definitely welcome. You won't be sorry. The more you get used to BusyCal the more you will like it. I've been on it over a week now and can see it's potential.


And listen, about Apple, they aren't likely to fix it. It really isn't a priority for them. Don't get the impression I'm not a fan. I am on all-apple stuff. But they are worrying me lately and this sort of thing is part of it. Now, truthfully, Apple has NEVER been in the PIM (Personal Information Management) business and it is has never been a priority for them (wonder what Apple employees use to get to meetings on time and organize their stuff -- I really do). Earliest phones and iPods didn't even have the capability, then only read capability, until eventually read and modify capability came along. Meanwhile, Palm, MicroSoft (WinCE - yikes!) and Psion were doing all of that stuff for over a decade. And the best stuff on the MAC (versus mobile) side for organizing and Calendaring was coming out of MicroSoft (via Outlook). My history is coming from Palm PDA's and I even wrote a program or two for that platform. Those of us running businesses off the Apple platform (particularly given the high quality of its hardware) made a really good choice. But the software solutions - it's time to look beyond Apple and that's fine. They're out there and they are definitely better than Apple's stock calendar.


*As far as the iOS side, there are plenty of much better ToDo lists (and project organizers) than the stock Reminders (I mean come on). But I really haven't found any calendar that is better than the iOS stock Calendar (which does enough of everything you need it to do on a phone or iPad to make it work). That sort of amazes me.

Jun 18, 2015 2:16 PM in response to thomaslb

This sounds like product promotion. Nothing against yours, nor any other calendar managers, but I'm going to try this first.

https://support.apple.com/kb/PH13871?locale=en_US


iCloud is a service Apple charges for, and such discussions do not help focus on the main point, they owe us a fix, at least an answer, especially when the problem only arises at arbitrary times (for some, it was 2011, if you search through the forums).


Apple promotes the "it just works" and "it's fantastic" way they do things, we trust them with our businesses and put a lot of money in their pocket, now we deserve better. I'm a mac user. have been since 1986. I'm working on windows too, I like OS X a lot more, but I can tell when Apple is messing things up.


Common Apple.


I'll keep you posted with the result of the reinstall.

Jun 18, 2015 2:30 PM in response to ddelcourt

Yeaaahhh....except I don't work for BusyMac. You may have missed that. (I work for myself as a private practice social worker). And iCloud is free, so not sure what you mean by that. They don't owe you anything. It's free. Your point about the false advertising does resonate with me certainly.


If you are willing to go to the extreme of reinstalling your ENTIRE OS (what, periodically? Every now and again?) or being forced into an upgrade rather than looking at other solutions, there isn't much I can say to you. Not offended and wish you the best. Those are EXTREME measures to fix a problem and IF that did fix it, that would be even worse because it would speak to an inherent OS flaw. A big one. Data corruption and creep. Yikes. Yikes!

Jun 18, 2015 4:38 PM in response to thomaslb

I did not try to imply you actually worked for them, but it sounded like you did.

About the fact that iCloud is not a free service, it really depends on how much data you have to sync.

As a business holder, I can tell you we can easily top the free 5GB offer. Of course Calendar is not entirely the cause in any case.


Yes, i do imply the solution is of the worse kind and yes, it probably means data corruption and creep! And Yikes! Sure.

Jun 18, 2015 4:43 PM in response to hueyo

Some observations:


- Reinstalling Mavericks over the current system did not fix the problem.

- Has anyone tried a clean install?

- Unlinking from iCloud, creating two calendars ("On my mac"), and then creating a new event affected to the second calendar in one shot gives expected result.

- Relinking to iCloud and the problem arises again.

- Creating a new entry from my laptop with Mavericks shows that the event is created on iCloud as "New event" before I start typing. Monitored through the website. And my iphone.

- Creating the event from my iMac under Yosemite does not trigger an new event on iCloud until i hit return. Trying to replicate the faulty procedure does not generate any problem.

- The problem only appeared a few weeks ago on my side, I'd like to understand what changed.

Jun 18, 2015 5:31 PM in response to ddelcourt

Rrrr. Not sure thinking outside the Apple box should = your conclusions. Anyway, I've been been researching this issue and I've looked at all of the serious hassles just the folks posting here have gone through with this. Hey, I wish you no ill will and actually nothing but success if you try to get the Apple Cal thing working. But if someone tells you the solution to a problem like this is something as dramatic as reinstalling your entire OS (other examples of crazy I'm-not-really-tyaing-to-help-you solutions like reformitting your hard drive, etc.,) flee the room. Shame on Apple really for this.


Anyway, folks, save yourself some time and hassle and get a third party solution. It will be better.

Jun 19, 2015 7:03 PM in response to hueyo

And some update,


I had a spare disk on which i installed the stock Mavericks 10.9.0, initial version.

Not an upgrade from 10.8, not upgraded to 10.9.5.

Nothing more installed, first thing i did after registrations screens was to check this issue in Calendar.


Problem persists.


Upgraded to 10.9.5, of course the problem is still there.

So there's been a change in the pipes, incompatible with Calendar Mavericks.


This problem is tremendously dangerous and potentially damaging for business users.

is Apple the new Microsoft?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new entries revert to "new event"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.