Apple Event: May 7th at 7 am PT
Hi yeah so my Ipod touch (5th Generation) stops my music and gets out of it automatically, is there another way of trying to find a virus in a song, instead of deleting them all and then put them back on?
iPod touch, iOS 8.3
I seriously doubt there is a virus in a song. Maybe some corruption in a song.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
My Ipod stops music and quits out of my music
