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Level 1

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Yosemite 10.10.3 keeps randomly freezing in my late 2013 Mac Pro

Hi Everyone

We have 3 late 2013 Mac Pros running Yosemite 10.10.3 that all randomly freeze up and the only way to revive them is a manual reboot. It goes through cycles where nothing goes wrong for a few days, then it freezes 7 or 8 times in one day.

The Mac Pros are only a few months old and all the software was installed fresh with no migration from older machines.

We originally thought it was Archicad 18 causing the freezes, but the software developers also use Yosemite and have no such issues. Freezes can occur even when the machine is sat idle and no commands are being processed.

Our IT support team have checked the hardware in the machines and found no issues, I have ran all the diagnostics for hard drives, memory and processors stress loads and found now issues, so we are a bit lost as what to try next.

Any advice or suggestions greatly received.

Mac Pro, OS X Yosemite (10.10.3)

Posted on May 22, 2015 6:48 AM

17 replies

Linc Davis

Level 10

209,547 points

May 28, 2015 6:30 AM in response to AdyG74

The graphics processor is crashing repeatedly. The cause is either a hardware fault or a bug in the OS. Since you seem to be having the same problem on more than one machine, a bug is more likely. Perhaps "ArchiCAD" is triggering the bug. Only Apple could tell you more.

AdyG74 Author

Level 1

0 points

May 28, 2015 6:40 AM in response to Linc Davis

Thanks for your advice Linc, I suspected it was Archicad causing the issues. I also liaising with Archicad support who are reviewing the bug reports from the crashes. Now I have all this information I can push the matter further.

Many thanks.

Yosemite 10.10.3 keeps randomly freezing in my late 2013 Mac Pro