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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies
Question marked as Top-ranking reply

Jan 3, 2017 8:15 PM in response to gail from maine

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

Feb 15, 2017 6:58 PM in response to rockmyplimsoul

Which begs the question about sharing id's on a secondary iPhones. I have two iPhones one for business one personal. I too was getting inconsistent call history sharing. I fixed it by having two different My Info id's. That was the silver bullet. And others have found this to be a solution. When I was having the problem, if I turned off wifi calling on one of the phones the call history would not be shared, as soon as it was turned back on I would get call history on both phones. For the fan boyz Apple allows sharing one icloud id on multiple devices. Then they take it back by saying

one can not or should not share an iCloud id among multiple users. Which is it? For $1.00 a month I get 50 gig of storage off one iCloud id, why wouldn't want to share pictures and back ups with multiple devices including multiple users which falls under the general heading of MULTIPLE DEVICES? It is time for Apple to give more granularity to families who wish to do the same. Apple should be able to easily set up a switch so that if someone deletes photos

to free up space on an individual iPhone it does not affect those photos in iCloud. The Apple Masters should be able to easily add a switch which shuts off call/messaging history on individual iPhones. I use the two iPhones. I use them the way I want to use them with no deleterious results others should be afforded the same choice. The only reason I see that Apple does not want multiple users on the same iCloud id is probably so that little Johnny can not make app or music purchases with his dad or mom's iCloud id. But by the same token, parents do not have to tell him the password.


User uploaded file

Mar 31, 2017 4:57 PM in response to hisenberg

Thus EVERYONE has to obtain their own iCloud account to back up their photos.


Even when you do so, it does not share the iCloud backup space they you are already paying for. So if Apple could fix their family sharing plan so that you can actually share your backup space,


No cloud storage provide shared space as you suggest. Cloud storage is always tied to a individual's unique ID of some sort. Dropbox. OneDrive. Google Drive. All non-shareable.


It is the privacy aspect again.


Cloud storage space should not be shared. Just as email addresses, phone numbers and any other identity used to access an online service should not be.


Feedback for Apple goes here >>> http://www.apple.com/feedback/

Mar 31, 2017 3:39 PM in response to donnym2007

donnym2007 wrote:


Call history is a private thing and should be attached to a DEVICE not an Apple ID. There needs to be a better solution from Apple such as just turning off this dumb "feature".

Apple also view Apple IDs as a private thing, not to be shared with other people.


Can I share an Apple ID with someone else?

Your Apple ID should not be shared with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you are giving them access to all your personal content and may lead to confusion over who actually owns the account. To share iTunes & App Store purchases, photos, a calendar, and more with someone else, try Family Sharing, iCloud Photo Sharing, or other easy-to-use sharing features.

https://appleid.apple.com/faq/#!&page=faq


So, while you can certainly submit feedback to Apple requesting that the make a change, I doubt it's likely.


What is it about having a separate Apple ID that seems like a problem to you? Perhaps if you explain your reservations or concerns, someone one can help you with those.


Best of luck.

Mar 31, 2017 4:02 PM in response to donnym2007

I have two iPhones one for business one personal. I too was getting inconsistent call history sharing. I fixed it by having different My Info id's. That was the silver bullet. And others have found this to be a solution. When I was having the problem, if I turned off wifi calling on one of the phones the call history would not be shared, as soon as it was turned back on I would get call history on both phones.


User uploaded file

Jan 3, 2017 3:11 AM in response to SingaporeJim

SingaporeJim wrote:


Oh. That's too expensive as must pay multiple times for Apps, Songs, etc. Maybe that's why Apple has done this.

If you want to share content, use Family Sharing. That's why Apple created it, so you don't have to buy things multiple times. It's been explained many times in this thread.


Family Sharing - Apple Support

Feb 1, 2017 12:07 PM in response to n_revell

I totally agree that an AppleID must not be shared between different persons, for all the good reasons shared by many others.


But where do you (and some other people on this thread) read that Apple's "ecosystem" is designed for one single iPhone per person?

Apple documentation states that an ID can be shared across the multiple devices of a single individual.


For WiFi calls, Messages, FaceTime, you can decide which of your devices / (i)phone numbers should be activated and which one is to be used by default.

If only one phone per ID was expected, there would not be such options in the iPhone settings



I don't see this specific issue of unwanted call sync across devices (that just appeared with iOS 10) as a design decision but simply as a boring bug they didn't notice.

Feb 27, 2017 7:19 PM in response to Fishisadog

Fishisadog wrote:



When I select the arrow, it opens my entire contact listing.


Right - it does that so you can then find the listing you want to assign as your Info, and click on it. So, scroll through your Contacts until you see the entry that you want assigned for this phone.


So, let's say you click on the arrow, it goes to your Contacts list, and you have two entries you have created for yourself (one Work, one Personal):


User uploaded file


If you have gone to Settings>Contacts>My Info on, say your Work phone, then when you get to your Contacts list, select the Gail W Lala entry for the My Info on that phone. Once you do that, close the apps by double-clicking the Home button and swiping up on all of the thumbnails. Now, go back to your Settings>Contacts>My Info, and in this example, you would now see Gail W Lala. And if you open your Contacts app itself, you will see a little "me" next to your Gail W Lala entry in the Contacts list.


Repeat this same exercise for your Personal phone, only select Gail P Lala for My Info on that one.


And again, I would recommend that you only put your work phone number on your Work contact card, and your personal phone number on your Personal contact card. Both cards will show on each phone, but they will be distinct from one another and specifically used for either only the Work phone or the Personal phone.


Best of luck,


GB

Jan 2, 2017 11:29 PM in response to gail from maine

I definitely became an evangelist.. 😊 What I do not understand is why there so so many people with their thousands of points can not think outside the box. I found the right person to give credit for the solution:


PenelopeDolo



PenelopeDolo Oct 9, 2015 12:27 PM in response to barneyman

User uploaded file Level 1 (0 points)

Oct 9, 2015 12:27 PM in response to barneyman

This will solve the problem go to settings--Mail,contacts,calendars-- scroll down to the contacts section and click on the my info tab and change that to the correct iPhone contact number. If your phone is logged into the same iTunes iCloud sign in it defaulted to that main contact. I have a personal phone and business phone and my business phone was listed as my personal contact name under my info that is why all the calls would show in recent calls this will solve the problem.


________________________________________________________________________________ ________


Notice she has ZERO points..

Jun 9, 2017 1:39 PM in response to uskrums

You don't have to share an Apple ID to share photos. With Family Sharing you get a shared photo album. See the brief description here:Family Sharing - Apple Support about half way down the page. you can have both private and shared albums. Here are more details on sharing with anyone: iCloud Photo Sharing - Apple Support


But for greater flexibility I've found that Google Photos and Upthere.com are much better solutions. You are not restricted to sharing among family members; you can create albums that can be shared with anyone you want to. You can also use dropbox or box.com, although they aren't quite as feature-rich.

Jun 27, 2017 6:48 AM in response to IdenityFRAUDvic

IdenityFRAUDvic wrote:


OMG yes calls from other devices .....

First of all, it sounds as if you have a different problem than then subject of this thread. So, you should start your own thread. Second, if you want people to read what your post, you will need to use punctuation.


Writing an effective Apple Support Communities question

Aug 7, 2017 3:04 PM in response to Ponokona

Best to read this, which should answer most of your questions: Family Sharing - Apple Support


Start there, and come back with anything that isn't clear. To answer your direct question, you can have up to 6 separate Apple IDs in a family share. The idea is to have a separate ID for each user, however, if a user has more than one device they should use the same Apple ID for all of the individual user's devices.


You can still share music and app purchases, photos (you can have both private and shared albums), private and share calendars, etc.

Jan 14, 2016 8:51 AM in response to barneyman

Hi, I know I will probably annoy allot of higher level members by telling you why your devices aren't behaving as you want, and how to solve it, because I think they know the work around but want to force you to separate your iCloud accounts, or they actually don't know how to solve this. Either way I will probably annoy them.


First of all its not a bug, its the way iCloud has been designed. The culprit is a master call log file that resides in iCloud Drive. Each device that is logged in to the same iCloud account and has "iCloud Drive" enabled will sync to that master call log. Nothing else affects this, FaceTime, continuity, cellular phone call forwarding have no affect no matter if they were on or off.


The only work around possible at the moment, until Apple redesigns how its iCloud service behaves at their end, is to accept that iCloud Drive functionality will not be available and should be turned of for devices that you do not want to sync to the master call log in iCloud Drive, to do this you have to follow these instructions carefully:


1- Keep iCloud Drive turned on for the devices you want the call list synced across, and turn it off for the devices that you do not want to sync with the master call list.


2- Most importantly, even if you turn off iCloud Drive for your iPhone(X), but you still find the recent call list from it appearing on your other iPhone(Y) that has iCloud Drive enabled, the culprit is that iPhone(X) is syncing its call list with iCloud Drive indirectly through another device that is linked to it via either the same FaceTime number or via enabling calls on other devices and at the same time has iCloud Drive enabled. For example your wife's phone list is appearing on your phone even though you have iCloud Drive disabled on your wife's phone, the culprit is that your wife's iPad or iMac, has iCloud Drive turned on, and at the same time is linked with the same FaceTime and phone forwarding settings with your wife's iPhone, so your wife's phone is syncing its call list with her iPad, and then her iPad is syncing that list with the master call list in iCloud Drive, because iCloud Drive is enabled on her iPad. The solution is to disable iCloud drive on all devices(iPads, iMacs etc...) related to iPhone(X)'s FaceTime and phone forwarding settings.


3- Eventually you should end up with two phone ecosystems on the same iCloud account for your devices, those devices, iPhones, iPads, IMacs etc... that have iCloud drive enabled and have the same FaceTime and phone forwarding settings. And another set of Devices that have iCloud drive disabled and at the same time are linked together with a different FaceTime number/Email and phone forwarding settings.


4- Delete the recent call lists after you go through these steps on your iPhones.

Call History showing up on another iPhone

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