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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Jan 2, 2017 10:25 PM in response to SingaporeJim

That setting has no effect on your Call List. That setting simply allows you to pick up and make calls on other devices. So, if my brother calls my iPhone number to FaceTime me, I can pick up the FaceTime call on my Mac.


As this thread has demonstrated, it is very difficult to stop the intermingling of call lists when you have the same iCloud ID signed in to Multiple devices. garypaul - one of the long term contributors and frustrated users on this thread - found that the only one of the many "solutions" that had been proposed that worked, was to make the Contact Card for your personal account (the one with the "me" at the end next to your name) a little different for each device that has the issue. So, if you are George Bush on one phone, you should add a contact to the other one called George W. Bush. Then go to Settings>Contacts>My Info on the one that you added the new entry to, and when you tap on My Info, select the new contact entry from the list. Click on Settings at the top of the screen after you have selected the new contact, then go back to the Settings>Contacts to see that My Info now shows the new contact info.


Cheers,


GB

Jan 2, 2017 10:31 PM in response to gail from maine

gail from maine wrote:


That setting simply allows you to pick up and make calls on other devices. So, if my brother calls my iPhone number to FaceTime me, I can pick up the FaceTime call on my Mac.

While everything you said is correct, a slight clarification may be in order. The "Calls on Other Devices" setting lets one answer any call, including cellular calls, on a Mac or iPad. For example, if someone calls my iPhone from a landline or non-iPhone, I can answer the phone call on my iPad or Mac via this setting. So it is not limited to incoming FaceTime calls (although it is handled via FaceTime on the Mac or iPad).

Jan 2, 2017 11:37 PM in response to garypaul

It still seems to me that you expanded on that quite a bit. I don't think I would have gotten the need to set up a new, separate, unique contact for the additional device (or devices), and then to go to Settings>Contacts, and change My Info.


I do see that she indicated that her business phone was listed as her personal contact, but many of the people with this problem don't have separate contact cards for their business and personal selves. So, you get extra credit for elaborating further on the whole fix.


Thanks for finding her name. I'm going to put both of you on my Notes, so I can give equal credit going forward 😀


GB

Jan 3, 2017 7:07 PM in response to garypaul

I have same problem. Wife and I share Apple ID. I have renamed her iPhone with her name as the contact with her email and named my phone contact with my name and my email. This did not fix the problem. I've tried most all other items in this thread as well. Nothing seems to work. So frustrated. About to sign out of iCloud and hope I don't lost my iPhone since I won't be able to locate it if I lose it then.

Jan 3, 2017 7:49 PM in response to Idontcarealot

Idontcarealot wrote:


Wife and I share Apple ID.

OK, so that is the primary reason you are having the issue. When you share an Apple/iCloud ID with another person, it's not just your Call Log that is eventually going to get "mixed up". If you are using the same ID so you can both access your iTunes purchases, then keep the one ID for iTunes, but set up a separate one for iCloud, Messages, FaceTime, etc.


Idontcarealot wrote:


I have renamed her iPhone with her name as the contact with her email and named my phone contact with my name and my email. This did not fix the problem.

Did you also go into Settings>Contacts>My Info, and select your unique IDs on each device as your "My Info" name? The My Info needs to also be different on each device.


Idontcarealot wrote:


About to sign out of iCloud and hope I don't lost my iPhone since I won't be able to locate it if I lose it then.

Why wouldn't you just create a new iCloud ID for you to use? Is there a particular reason why you don't want to have your own ID for iCloud?


Cheers,


GB

Jan 3, 2017 8:30 PM in response to Idontcarealot

Changing the My Info in contacts to 2 separate names and email addresses when sharing the same apple id is the

only thing that worked for me. And those time when I restored from a back up I had to change it again, as well sometimes after a major upgrade. As long as My Info on both phones are different in name and email address you should have no problem.

Jan 3, 2017 8:44 PM in response to Idontcarealot

Well, it's great that it has worked up until now, but Apple has always maintained that two different people should not share the same iCloud ID. So, looks like this is the fallout. What benefit do you have by using the same ID? If you were going to sign it out anyway, as you stated, then how is just having a different ID any more trouble?


GB

Jan 3, 2017 9:05 PM in response to gail from maine

No Gail....


Setting --> Contacts--->My Info


Some people will have to add their contact information using a different name and a different email address

to their contacts ..different from the other phone.

When you push the My info tab it brings up all of your contacts one then has to choose a new contact, different

from the other phone.


In my case, I have a work phone and a personal phone.. so I added on the work phone my work email

address and a slightly different name from my personal phone. This is what worked for me.


If one brings up Contacts from the main menu both phones will show My Card at the top.. that has to be different on each phone.

Jan 9, 2017 9:03 AM in response to garypaul

So I have four phones & two iPads all sharing same Apple ID...this goes back a ways and frankly don't want to setup new IDs...etc....so as previous poster stated.....just want it to work as it did prior. The four phones show calls as stated for all.....I've tried turning off "Handoff" and did not solve.


So, not sure I follow the recommendation on "My Info".

I know where My Info is on each phone.......so let me paint/ask scenario...............

Each phone (Eric/Julie/Ashley/Ben) has each others contact info on it.

Does that mean I have to have four variants of each contact on each phone ?

Is it just name or email too ? ..........I can see using middle name abbreviations but no way to change emails to be different.


Thx.

Jan 9, 2017 10:25 AM in response to garypaul

Hi Gary Paul,

Regarding my case, I duplicated my contact info in two totally different contacts (removed my last name and work info from my personal contact and removed personal info from my work contact), and selected a different contact as the "My Info" on each of my two phones.

So now the only common field on both contacts is my first name, which I can't imagine Apple is using as a unique key (one of the two contacts still has an additional last name anyway).

And unfortunately, my calls still get shared between my two phones.

I'm hopeless…

Jan 9, 2017 10:34 AM in response to captfab

The only thing that worked for me was creating separate Icloud IDs. The wife and I use the same account for Itunes etc. but I had to create separate Icloud IDs. I did everything garypaul did and it did not work for me either. The problem occurred when I updated to IOS 10. When I was on 9 and the wife was on 10, everything was fine. Best of luck. You can use the same password for both icloud accounts but you do need separate e-mails.

Jan 9, 2017 11:32 AM in response to Csound1

Creating distinct AppleIDs for a single myself is not the correct way to use AppleIDs.


Creating distinct contacts for a single myself is not the correct way to work either but I can understand the trick. And I wish it could always work, but it does not.

My two phones prove it to me everyday, even after having done what Gary Paul said.

Call History showing up on another iPhone

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