Call History showing up on another iPhone

It still seems to me that you expanded on that quite a bit. I don't think I would have gotten the need to set up a new, separate, unique contact for the additional device (or devices), and then to go to Settings>Contacts, and change My Info.

I do see that she indicated that her business phone was listed as her personal contact, but many of the people with this problem don't have separate contact cards for their business and personal selves. So, you get extra credit for elaborating further on the whole fix.

Thanks for finding her name. I'm going to put both of you on my Notes, so I can give equal credit going forward 😀

GB

SingaporeJim wrote:

I checked the number under My Info. It was the correct number. But still getting call history from that phone. Any other suggestions?

The only thing that works, without fail, is to stop sharing an Apple ID.

I have same problem. Wife and I share Apple ID. I have renamed her iPhone with her name as the contact with her email and named my phone contact with my name and my email. This did not fix the problem. I've tried most all other items in this thread as well. Nothing seems to work. So frustrated. About to sign out of iCloud and hope I don't lost my iPhone since I won't be able to locate it if I lose it then.

Idontcarealot wrote:

Wife and I share Apple ID.

OK, so that is the primary reason you are having the issue. When you share an Apple/iCloud ID with another person, it's not just your Call Log that is eventually going to get "mixed up". If you are using the same ID so you can both access your iTunes purchases, then keep the one ID for iTunes, but set up a separate one for iCloud, Messages, FaceTime, etc.

Idontcarealot wrote:

I have renamed her iPhone with her name as the contact with her email and named my phone contact with my name and my email. This did not fix the problem.

Did you also go into Settings>Contacts>My Info, and select your unique IDs on each device as your "My Info" name? The My Info needs to also be different on each device.

Idontcarealot wrote:

About to sign out of iCloud and hope I don't lost my iPhone since I won't be able to locate it if I lose it then.

Why wouldn't you just create a new iCloud ID for you to use? Is there a particular reason why you don't want to have your own ID for iCloud?

Cheers,

GB

Changing the My Info in contacts to 2 separate names and email addresses when sharing the same apple id is the

only thing that worked for me. And those time when I restored from a back up I had to change it again, as well sometimes after a major upgrade. As long as My Info on both phones are different in name and email address you should have no problem.

Well, it's great that it has worked up until now, but Apple has always maintained that two different people should not share the same iCloud ID. So, looks like this is the fallout. What benefit do you have by using the same ID? If you were going to sign it out anyway, as you stated, then how is just having a different ID any more trouble?

GB

No Gail....

Setting --> Contacts--->My Info

Some people will have to add their contact information using a different name and a different email address

to their contacts ..different from the other phone.

When you push the My info tab it brings up all of your contacts one then has to choose a new contact, different

from the other phone.

In my case, I have a work phone and a personal phone.. so I added on the work phone my work email

address and a slightly different name from my personal phone. This is what worked for me.

If one brings up Contacts from the main menu both phones will show My Card at the top.. that has to be different on each phone.

So I have four phones & two iPads all sharing same Apple ID...this goes back a ways and frankly don't want to setup new IDs...etc....so as previous poster stated.....just want it to work as it did prior. The four phones show calls as stated for all.....I've tried turning off "Handoff" and did not solve.

So, not sure I follow the recommendation on "My Info".

I know where My Info is on each phone.......so let me paint/ask scenario...............

Each phone (Eric/Julie/Ashley/Ben) has each others contact info on it.

Does that mean I have to have four variants of each contact on each phone ?

Is it just name or email too ? ..........I can see using middle name abbreviations but no way to change emails to be different.

Thx.

thekochs wrote:

frankly don't want to setup new IDs...etc....

Then you're going to have to live with things the way they are.

Refusing to follow the documentation is not going to alter reality in any way.

Hi Gary Paul,

Regarding my case, I duplicated my contact info in two totally different contacts (removed my last name and work info from my personal contact and removed personal info from my work contact), and selected a different contact as the "My Info" on each of my two phones.

So now the only common field on both contacts is my first name, which I can't imagine Apple is using as a unique key (one of the two contacts still has an additional last name anyway).

And unfortunately, my calls still get shared between my two phones.

I'm hopeless…

The only thing that worked for me was creating separate Icloud IDs. The wife and I use the same account for Itunes etc. but I had to create separate Icloud IDs. I did everything garypaul did and it did not work for me either. The problem occurred when I updated to IOS 10. When I was on 9 and the wife was on 10, everything was fine. Best of luck. You can use the same password for both icloud accounts but you do need separate e-mails.

Creating distinct AppleIDs for a single myself is not the correct way to use AppleIDs.

Creating distinct contacts for a single myself is not the correct way to work either but I can understand the trick. And I wish it could always work, but it does not.

My two phones prove it to me everyday, even after having done what Gary Paul said.

You don't have to have distinct apple ids. But you do need distinct icloud accounts. Two separate things. That worked for me. I use the same Apple Id on both phones but have separate icloud accounts. And you get double storage that way, 5GB on each phone for your backup.

This does not really help…

This is a different thing to say that something odd has to be done to circumvent a bug and to say that this bug is the correct way to behave.

Creating two AppleIDs would be a real headache and would I guess prevent me to use iCloud Keychain and two-factor authentication between my two phones, for example.

Idontcarealot wrote:

You don't have to have distinct apple ids. But you do need distinct icloud accounts. Two separate things. That worked for me. I use the same Apple Id on both phones but have separate icloud accounts. And you get double storage that way, 5GB on each phone for your backup.

2 accounts means 2 ID's, but you can use the same password on the 2 ID's. What you describe is not possible.