Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2017 10:13 PM

I've had the same problem. Just found a setting under Phone that says Calls On Other Devices. It was on. Turned it off and will see if the problem is resolved.


Very irritating setting. Why would you want to do this?

1,397 replies

Oct 8, 2017 5:52 AM in response to KiltedTim

Before IOS 11.0.1 two phones Shared Apple ID for our calendars & different ID for iMessage & Face time. With new IOS this isn’t allowed and two phones mirriored. Turned off ID and assigned just phone numbers for face time & iMessage. Still didn’t solve the issue. What’s going on .. we need to share calendars but not our iMessaging

May 22, 2015 3:00 PM in response to barneyman

I'm getting the same thing. My wife's call log is appearing on my iphone and on an old iphone 4S we have that is signed into icloud. I have asked my wife to reboot her phone to see if it clears things up.


FYI we share icloud because it allows us to have a synchronized calendar, "find my iphone" and contacts under the same account. But this **** is weird. If I find anything, I'll share it here.

May 24, 2015 6:06 AM in response to FelipeV

I Am also experiencing this with two iPhones sharing an iCloud account. The strange part as others have stated is that it just started last week. I have disabled handoff, made sure face time is set to receive only with the phone number assigned to the individual iphone and examined every other setting. I and I think others are wondering why this started happening suddenly out of the blue. If someone with Apple could shed some insite that would be helpful. And yes I get it, don't share an iCloud account.😁

May 27, 2015 11:26 AM in response to lizyoung70

Any thought to what version IOS each iPhone is running? My wife's iPhone (the one from which we're all get her call log) is the only device not updated to version 8.3. I have asked her to update her iPhone to see if it clears this up. I'm waiting for her to do it, and will let you know if this changes everything.


What versions is everyone else here on?

May 27, 2015 11:48 AM in response to John The Silent Musician

All phones on 8.3. I am also running a beta version of Yosemite, and am not sure what role that might play in all of this. I deleted the three files in ~/Library/Application Support/CallHistoryDB after cleaning out the call logs on both devices, and haven't seen the problem recur. But I'm not declaring this fixed just yet.


Apple does some strange things with iCloud syncing. For example, the "Previous Recipients" list in Mail is synced to all machines signed in to the same iCloud account, and it does so unintuitively through Contacts. This has resulted in personal addresses present in that list on my work machine, and vice-versa. I have confirmed this is with a senior Apple support person on the phone, so this is not me speculating. In other words, Apple does this intentionally for reasons that don't make much sense when there is a check box to sync Mail (which was never enabled on my machines).


Given that the calls are showing up on multiple devices -- and specifically, reappearing even after deletion -- leads me to believe that Apple is mucking with something in the code on iCloud. Why else would this issue suddenly be reported by a couple dozen people starting on 22 May and not before?


iCloud is great for syncing things like calendar entries and Contacts. Not so much when it's "over-sharing" data. And if you think the answer is "use a separate iCloud account", then why would they put an option to share Keychain? Sharing between people isn't necessarily a good idea for that reason alone, but one account used by the same person with multiple devices is why it's there.

May 27, 2015 8:40 PM in response to barneyman

Hi all

I just fixed this on our lines. Last few days all calls made by all phones showing up on recent called lists for each device. Don't listen to those folks making you turn off iCloud or FaceTime or poo-pooing shared apple id. We families use this feature to find everyone accurately.


Here's the answer.


This is a new slobbering feature in iOS 8.1.2;


To fix it go to setup/General/hand off & suggested apps and shut off ALL 3 options on that screen for each phone. Mine is fixed; I cleared all recents on all phones but most recent still shows up on the double-click apps switching screen. Do it now.... Save yourself!!!

good luck

May 28, 2015 1:00 PM in response to barneyman

The same thing is happening to me. Wife uses a 4S on iOS 8.3 and I use a 5S on iOS 8.3.


I see all of my wife's calls on my iPhone. I noticed it two weeks ago and at first it freaked me out. Thought there was a glitch with the phone and cleared my call history, rebooted the phone and thought all is normal. But yesterday and today it is happening again.


And yes we both share the same iTune's account, didn't know that sort of thing was frowned upon. Regardless, we never had this problem before. I do not use Handoff & Suggested Apps, those things have always been turned off on my iPhone and that is not even an option on my wife's 4S.


And you do not need to be on the same network for this to happen. I am at work and my wife is at home and I am seeing all the calls she is making today while I am sitting at my desk at work. And two weeks ago when I first noticed it, she was on the other side of the country.


I guess its not a huge problem, it is just weird. I look at my iPhone and see all these calls I did not make or receive.


Hopefully Apple will come up with a fix for this soon.

May 28, 2015 2:59 PM in response to FelipeV

I think the misunderstanding is on your part, sir.


I have never had the Hand-off feature enabled. I have used one Apple ID for all of my devices, so it isn't shared with anyone, but is on multiple devices. If you are suggesting that every device needs its own Apple ID, then what is the point of the Mail and Keychain sync capabilities?


Most importantly: what part of "no one reported this issue until starting last Friday, 22 May" is not clear to you? Another poster has stated that they have spoken to Apple via phone, and was told this is not expected behavior. Something changed, and of the 3+ dozen people on this thread, at least one of them (me) never changed a thing on the devices.


Enough with the "don't share Apple ID" stuff. It is a red herring. I've been in this field for 30+ years, and 13 of those were with... Apple. If you can offer a cogent explanation as to why one person sharing an Apple ID across multiple devices is bad, please offer it up to substantiate your claims. Yes, not sharing will "solve" the problem. That makes about as much sense and putting my phone in Airplane mode to stop spam phone calls 😝


It's a cloud-side bug that was introduced around 22 May, and Apple's typically opaque process for fixing anything doesn't help. Let's hope they get enough phone calls to alert the developers. As you say, they aren't paying attention to our nice discussion, lol.

May 30, 2015 8:03 AM in response to KiltedTim

I've read this entire thread because the same thing is happening to me and my wife's phones and yes, we share an ID. But for us, the call log is not being shared both ways. She is not seeing my calls, but I am seeing hers. I'm not a tech junkie or anything so I'm sure I don't understand, but if the ID was the problem, why wouldn't she be seeing my calls just like I am seeing hers? And it's not on all of our devices (we have 4 iPods, a mac, 3 iPads and 3 iPhones). ALL of those devices share the same ID, but only our two iPhones are having the issue. I'm not trying to stir the pot or anything, I just want to know if anybody has an answer other than stop sharing IDs. That isn't going to happen for us and we have shared IDs for many many years. Thanks for any help.

May 30, 2015 8:13 AM in response to chaldoal

It's only going one way as I can tell as my incoming calls only appear on my wife's phone as I don't see her incoming calls at all. The only thing I can think of is that I hold the iTunes account as mine was the first one to get it setup. This only happened after the 8.x upgrade. Sure wish apple can get this resolved as all my business calls are showing on my wife's phone as well.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Call History showing up on another iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.