Call History showing up on another iPhone

On May 22nd, 2015 my recent call list from my home iPhone started to mix with the recent calls on my business iPhone. My business iPhone is a different number than my home number. I wish to keep the call records separate for each iPhone. For over four years I have had nothing like this happen between the two iPhones. Yes my iCloud ID is used on five different devices because I have no need for Apple's Family Share nor Individual iTune accounts for each device. I want to share my contacts, my music, my photos and anything else that I desire between all MY devices... the exception being the Recent Calls on my iPhones. Both iPhones have been updated to iOS 8.3. Apple must have changed or reprogrammed something that affects the recent calls between the two iphones with different numbers, but having the same Apple iCloud-iTune account. I hope Apple realizes what they have done and fix it now rather than later.

Unfortunate circumstance, but glad to hear from others who have had success for years with one shared Apple ID & iCloud account on several devices. We have 3 iphones and 2 iPads sharing one ID/iCloud accoutn and this has been successful for at least 4 years and never a problem. The only glitch is with recent calls appearing on 2 out of 3 phones. I'm hopeful for a solution.

Well everyone I believe I have the answer. Went to the AppleStore in Omaha tonight and got a hold of a genius that was quick to know. It apparently all has to do with FaceTime. When going into Settings/FaceTime, we all need to make sure that we don't have "Use your Apple ID for FaceTime." If it is set to do use Apple ID for FaceTime, for some reason that info will transfer. Make it only so that you can received facetime through your cell number. Once that is done, all is fixed. Now was that really that hard?!? 🙂 Please let me know if that works for you...It did for me.

I'm having the same issue too.

We have used the same iCloud account for years & it works for us (until this last week).

Handoff options are all off, yet my husbands call lists are appearing on my phone, but not the other way around.

It isn't a serious issue, but is slightly annoying - hoping for a fix ASAP.

Bearcat2005 wrote:

Well everyone I believe I have the answer. Went to the AppleStore in Omaha tonight and got a hold of a genius that was quick to know. It apparently all has to do with FaceTime. When going into Settings/FaceTime, we all need to make sure that we don't have "Use your Apple ID for FaceTime." If it is set to do use Apple ID for FaceTime, for some reason that info will transfer. Make it only so that you can received facetime through your cell number. Once that is done, all is fixed. Now was that really that hard?!? 🙂 Please let me know if that works for you...It did for me.

FaceTime is off on on one of our phones.

Gad lad you sorted out your issue, but unfortunately this hasn't fixed mine.

Joewalsh91 wrote:

I would think Apple would be working hard on this issue. Not sure that unauthorized sharing of info across devices with potentially different carriers wouldn't have legal issues.

If you have the same iCloud account set up on both devices, there is no "unauthorized sharing of info" going on at all.

DON'T SHARE AN ICLOUD ACCOUNT. How hard is that to comprehend?

Has anyone found a solution yet?

Im having the same problem - iPhone 6 and 6Plus - among a couple of 5's and 5c's all running 8.3.

Please don't even start about splitting our Apple ID's, I have already done that for some of the phones - but we have too many kids to be able to family share on one account. A resolution would be nice - as the rest of you have said this has only become an issue in the past two weeks. Handoff and iPhone cellular are off.

Hi everyone

I too have been suffering with the issue of call syncing but - finally - I've FINALLY managed to figure out the cause.

I have 2 iPhones, one for work and one personal. Like most people I have signed into the same Apple ID on both of these (for both Store and iCloud) so that I can share my purchased media between them, and also ensure that I backup both devices. This is not the cause of the issue, however - and neither is FaceTime, iMessage, Call Forwarding, Handoff or any other other issues mentioned this thread. The issue is iCloud Drive.

At some point in recent history, Apple must have begun backing up our call lists within iCloud Drive, as switching it on on both devices is enough to immediately start the lists syncing again. I have made the decision to switch off iCloud Drive permanently on my work phone to avoid the issue. Naturally, you only have to switch it off on ONE device to prevent the sync.

Is it annoying? Yes, a little. There aren't many apps on my work iPhone but it would have been nice to have the option to share/backup data with iCloud Drive where available. Perhaps Apple shouldn't have implemented this feature for call lists OR should have made it merely an option.

However - to the people that have used this thread to continuously repeat their opinion that you shouldn't share Apple IDs - I don't share Apple IDs with anyone else and I still had the problem due to my unique circumstances. You said that sharing Apple IDs was the only cause, this wasn't entirely correct as we can now see. I personally do agree that you shouldn't share Apple IDs, however please let us all learn from this, that sometimes there may genuinely be other reasons for problems occurring, as was the case here. I agree with your viewpoint BUT you couldn't see past your own opinion to think about what ELSE may be causing it, which is a shame as it has caused so much ill feeling in this thread. We're all Apple fans, let's play nice :-)

I hope this helps other people that have had the issue! AND - if you are sharing Apple IDs - why not at least consider having separate IDs for iCloud? You can still share an ID for Store purchases (you shouldn't, but who am I to try stopping you :-) ), but at least this way you'll avoid the issues raised in this topic.

hsophos wrote:

Additionally my contacts and my wifes contacts were once synced 4 years ago, before we realized all of our contacts would be shared. When we went to un-sync the contacts we found out that by deselecting the sync contacts button all phone contacts would be deleted!

Not sure how you were doing that? If the Contacts were being sync'd via iCloud, then when you go to Settings>iCloud, you can turn off the Contacts option. When you turn it off, these are the options you are given:

If you select "Keep on My iPhone", then the local copies of the Contacts remain in place. From that point forward, any changes made to Contacts will be device-specific, and will not sync.

Cheers,

GB

eliparadis wrote:

I believe I have found an answer to this issue ( I work in cell phones we are just testing to see if this worked but we are hopeful it will)

If you go into your settings--> Phone ----> Calls on other Devices

Then you can turn off the option that allow's calls on other devices when theyre near wi-fi entirely, or you can select from a drop down list of what other products you have that may potentially share the call.

Again I dont know if someone already mentioned this as I didnt want to take the time to read through this whole thread but that option seemed promising as a fix for the issue,

Cheers

Hi eliparadis,

Thanks for taking the time to post some potentially helpful information.

That option is supposed to be part of the solution & should work. I say part as even Apple seems unsure about the root cause of this 'over-sharing'.

See attached image of our three iPhones showing the option you mentioned switched off.

The iPhone 5s on the right & iPhone 6s on the left are still sharing call-logs despite this (& everything else listed below) being turned off.

The problem had been solved on our iPhones & iPad but has now reappeared between just two of the iPhones after a recent update.

Here is the known list of things that need to be turned off as given to me during a number of tech support calls with Apple;

> General > Handoff & suggested apps > switch both options to off

> iCloud > iCloud drive off (if not needed)

> iCloud > Backup off (if not needed)

> Phone > Calls on other devices switch to off

> Messages > Send & receive > only the handset you are using should be activated

> Messages > Text message forwarding > nothing activated

> Facetime > only the handset you are using should be activated

Unfortunately it appears that some users are experiencing a bug that even after turning-off all possible causes the problem still persists.

As I said it is not consistent therefore by definition is a bug.

Apple has not made it mandatory to set up new Apple ID's. Recommended or not Apple has not sent out notices to Apple ID users about issues with their services. If so please copy and paste here for myself and everyone else that are having issues today with this and other sync issues.

See... this amuses me.

You have clearly shown you don't like suggestions as to how to use your Apple ID more effectively. And yet you are wondering why Apple has not "made it mandatory" and "has not sent out notices"

This is about as strongly worded as you will see Apple get. (is 3 examples enough?)

and for the lovers of pure legalese...

To feign anger, ignorance and disbelief that there may be an issue when sharing an Apple ID is indefensible. You have likely agreed to these terms numerous times. That you haven't read and absorbed them is on you.,

I am willing to bet that the outrage over Apple making it mandatory to have your own Apple ID would far outweigh this thread in size and tone. Besides being impossible to enforce. IMO, Apple et al are doing their best to inform, educate and yet allow.

The results of doing so are on you.

Face it, you see threads here objecting to passwords. "Let me decide on my own security comfort level"

Sometimes you can't protect people from themselves. Observe any "wet paint" sign for a few minutes as proof.

Fishisadog wrote:

When I select the arrow, it opens my entire contact listing.

Right - it does that so you can then find the listing you want to assign as your Info, and click on it. So, scroll through your Contacts until you see the entry that you want assigned for this phone.

So, let's say you click on the arrow, it goes to your Contacts list, and you have two entries you have created for yourself (one Work, one Personal):

If you have gone to Settings>Contacts>My Info on, say your Work phone, then when you get to your Contacts list, select the Gail W Lala entry for the My Info on that phone. Once you do that, close the apps by double-clicking the Home button and swiping up on all of the thumbnails. Now, go back to your Settings>Contacts>My Info, and in this example, you would now see Gail W Lala. And if you open your Contacts app itself, you will see a little "me" next to your Gail W Lala entry in the Contacts list.

Repeat this same exercise for your Personal phone, only select Gail P Lala for My Info on that one.

And again, I would recommend that you only put your work phone number on your Work contact card, and your personal phone number on your Personal contact card. Both cards will show on each phone, but they will be distinct from one another and specifically used for either only the Work phone or the Personal phone.

Best of luck,

GB

skwirl wrote:

Enough with the "don't share Apple ID" stuff. It is a red herring. I've been in this field for 30+ years, and 13 of those were with... Apple. If you can offer a cogent explanation as to why one person sharing an Apple ID across multiple devices is bad, please offer it up to substantiate your claims.

Is it a red herring? This was just posted:

Separating iMessage due to Divorce

(and this is one of many "problems" due to sharing Apple IDs that have been aired here on this forum; do a search if you don not believe me). In any case, the solution as of this moment (unless you have a better one and/or until Apple recognizes the "bug" and fixes it) is the one I have explained.

Have a nice day.

Jasoncassidy wrote:

<snip>

(which is not freakin practical for a family, especially one with kids with phones) please try to be helpful.

<snip>

I was waiting for someone to bring this up. Last time I checked the definition of "family" included kids. So I guess Family Sharing is REALLY impractical for you:

Family Sharing - Apple Support

Next time before you post out of the blue, I suggest you take a chill pill and actually read the thread.

Just because you can do it doesn't mean it's a good idea. Before iOS 7, you could use and reset an iPhone without wiping the Apple ID off it. Once Activation Lock came along, that went out of the picture. Here's the official stance from Apple on sharing the same Apple ID:

Can I share my Apple ID with someone else?

You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

Frequently asked questions about Apple ID - Apple Support

No one ever said every device has to have its own Apple ID. The reason things like Keychain and Handoff are being added is because Apple is assuming only one person is using the same Apple ID on multiple devices (for example, if I had an iPhone, iPad, and Mac), and wants all their devices to be synced. Apple is adding more and more features like iPhone Cellular Calls and Handoff that assume you'll be the only one using the Apple ID, so this is only going to cause more problems. The syncing of call history is just another change in that direction, and it's not going to go away. Now that they introduced Family Sharing, there's literally nothing you can't share with someone who has another Apple ID. There's really no good reason to share an Apple ID with someone else unless you just don't feel like spending five minutes creating a new Apple ID.