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barneyman Author

Level 2

177 points

Call History showing up on another iPhone

Hi,

Hopefully you can help.

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

I have hunted high and low in settings on both phones but with no joy.

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

[Re-Titled by Moderator]

It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Top-ranking reply

Idontcarealot

Level 1

4 points

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

View in context

1,397 replies

May 30, 2015 11:41 AM in response to craigfromfrenchtown

Unfortunate circumstance, but glad to hear from others who have had success for years with one shared Apple ID & iCloud account on several devices. We have 3 iphones and 2 iPads sharing one ID/iCloud accoutn and this has been successful for at least 4 years and never a problem. The only glitch is with recent calls appearing on 2 out of 3 phones. I'm hopeful for a solution.

May 30, 2015 8:59 PM in response to jedorseyjr

Well everyone I believe I have the answer. Went to the AppleStore in Omaha tonight and got a hold of a genius that was quick to know. It apparently all has to do with FaceTime. When going into Settings/FaceTime, we all need to make sure that we don't have "Use your Apple ID for FaceTime." If it is set to do use Apple ID for FaceTime, for some reason that info will transfer. Make it only so that you can received facetime through your cell number. Once that is done, all is fixed. Now was that really that hard?!? 🙂 Please let me know if that works for you...It did for me.

May 30, 2015 9:19 PM in response to Bearcat2005

Sorry but I all ready checked that and my wife is using her own iTunes iCloud account on facetime so that isn't the fix.

May 31, 2015 1:52 PM in response to barneyman

I would think Apple would be working hard on this issue. Not sure that unauthorized sharing of info across devices with potentially different carriers wouldn't have legal issues.

May 31, 2015 4:50 PM in response to Skynet75

I'm having the same issue too.

We have used the same iCloud account for years & it works for us (until this last week).

Handoff options are all off, yet my husbands call lists are appearing on my phone, but not the other way around.

It isn't a serious issue, but is slightly annoying - hoping for a fix ASAP.

May 31, 2015 4:52 PM in response to Bearcat2005

Bearcat2005 wrote:

Well everyone I believe I have the answer. Went to the AppleStore in Omaha tonight and got a hold of a genius that was quick to know. It apparently all has to do with FaceTime. When going into Settings/FaceTime, we all need to make sure that we don't have "Use your Apple ID for FaceTime." If it is set to do use Apple ID for FaceTime, for some reason that info will transfer. Make it only so that you can received facetime through your cell number. Once that is done, all is fixed. Now was that really that hard?!? 🙂 Please let me know if that works for you...It did for me.

FaceTime is off on on one of our phones.

Gad lad you sorted out your issue, but unfortunately this hasn't fixed mine.

KiltedTim

Level 10

203,704 points

May 31, 2015 5:23 PM in response to Joewalsh91

Joewalsh91 wrote:

I would think Apple would be working hard on this issue. Not sure that unauthorized sharing of info across devices with potentially different carriers wouldn't have legal issues.

If you have the same iCloud account set up on both devices, there is no "unauthorized sharing of info" going on at all.

DON'T SHARE AN ICLOUD ACCOUNT. How hard is that to comprehend?

Jun 2, 2015 5:46 AM in response to barneyman

Has anyone found a solution yet?

Im having the same problem - iPhone 6 and 6Plus - among a couple of 5's and 5c's all running 8.3.

Please don't even start about splitting our Apple ID's, I have already done that for some of the phones - but we have too many kids to be able to family share on one account. A resolution would be nice - as the rest of you have said this has only become an issue in the past two weeks. Handoff and iPhone cellular are off.

Jun 2, 2015 5:51 AM in response to barneyman

is an apple bug: wait apple work to fix it

Jun 2, 2015 8:24 AM in response to jmrothermel

Hi Go to settings FaceTime turn off cellular data on each iPhone to stop calls on wrong IPhone this happens over your WiFi when you shear Apple ID They are not made to share . Cheers Brian

DBSGUY

Level 1

0 points

Jun 3, 2015 8:07 PM in response to barneyman

Okay the issue is known and fixed with the following actions I'll describe further down in my post.

Let me start off by saying all our devices are running the current 8.3 iOS and all share the same iCloud/iTunes account. I too was experiencing calls appearing in my iPhone 5's call log that my wife made or received on her iPhone 6. My calls however were NOT showing in her iPhone's call logs.

I called Apple support and got a knowledgeable rep that helped me actually "fix" the issue. On each device, go into Settings/Facetime then turn off the "iPhone Cellular Calls" option. *By doing this however, you can NOT use your iPad to make/receive calls from your iPhones Cellular connection.

Jun 3, 2015 8:13 PM in response to DBSGUY

It didn't fix ours. I changed that setting a week or more ago as someone else mentioned that as well on all our phones and today, my calls are listed on my wife's call log. So that is not the fix.

Jun 3, 2015 9:30 PM in response to DBSGUY

That didn't fix mine either.

I have already done that, and then turned FaceTime off all together.

Ours urs are now however, appearing on both phones now, not just one.

Jun 4, 2015 4:08 AM in response to FelipeV

This is not about Family Share. I use the same AppleID as other people for a very good reason. Find my iPhone. I can instantly see where everyone is. Secondly if I create a new ID, what will happen with all of the Apps downloaded and purchased over the years? Knowing Apple I am sure they will be lost because they belong to the ID under which they were created.

I have noticed MISSED CALLS only appearing on all phones. Apple has to fix this, its a joke.

Jun 10, 2015 1:36 PM in response to robdinoto

I agree. Apple has an issue. Unfortunately no one FROM apple actually reads or responds to these comments.

1-800-694-7466

Call History showing up on another iPhone