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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Question marked as Top-ranking reply

Posted on May 23, 2015 4:58 AM

John The Silent Musician wrote:



FYI we share icloud because it allows us to have a synchronized calendar, "find my iphone" and contacts under the same account. But this **** is weird. If I find anything, I'll share it here.

It is not weird. It is working as it is meant to. iDevices that share the same Apple/iCloud ID will have content synched amongst the devices, and will "ring" once a call is received if the Handoff/Continuity feature is enabled and therefore you will see calls on the log of both phones. Handoff will only work if the two devices are on the same Wifi network.


If you want to "synch" calendars, share a calendar only or use the Family share feature:

Family Sharing - Apple Support

1,397 replies

Nov 5, 2015 5:02 PM in response to KiltedTim

>> If you're not, then but out of this thread and go start your own. You're off topic.
Actually not - if you had read this thread, you would have seen some users (e.g. skwirl from May 28h) who have multiple devices on their own account as well as multiple users (OP). From a technical point of view, it doesn't matter - it's not intended behavior in either case. For those who are interested, take a look at Apple's documentation on iCloud and what it provides at the following links:
http://help.apple.com/icloud/?lang=en#/mm2038548b
http://help.apple.com/icloud/?lang=en#/mmfc0efea4 Nowhere does Apple mention in its documentation that the call history across devices is shared. And nobody has ever pointed any documentation to substantiate this idea.

Nov 8, 2015 9:17 AM in response to JAta2

For other users who might not want to wade through the forum entries, I'm reposting the two links:


"For those who are interested, take a look at Apple's documentation on iCloud and what it provides at the following links:

http://help.apple.com/icloud/?lang=en#/mmfc0efea4

http://help.apple.com/icloud/?lang=en#/mm2038548b

Nowhere does Apple mention in its documentation that the call history across devices is shared. "

Nov 8, 2015 6:16 PM in response to Walter Rowe

Walter Rowe wrote:


My wife and I share an iTunes account, and why wouldn't we? We are one household. Account sharing was designed for this purpose. We too recently started seeing merged recent call lists. I have done all of the suggested changes. Turning off iCloud Drive seems to have stopped it. I later turned iCloud Drive back on and the problem has not returned.


For those insisting that this is "working as designed" and we "should not share an Apple ID" across our own devices, please stop. Apple would have advertised and documented this "feature" if this were part of the intended design. Apple is very thorough in this regard. For a long time Apple has extolled the advantages of sharing an Apple ID across devices. Saying we should NOT be sharing an Apple ID goes blatantly in the face of what Apple tells us we should be doing and why this is such a useful capability.

Here you are Walter, this is what Apple say.


Frequently asked questions about Apple ID - Apple Support


Can I share my Apple ID with someone else?


You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

Now go and argue with them,

Nov 12, 2015 10:25 AM in response to Blue Fluorescent Dunes

Blue Fluorescent Dunes wrote:


Thanks Meg. I understand that. I'm hoping for, simply, some dialogue amongst users that Apple could potentially use as feedback.

Apple doesn't read here for feedback so there really wouldn't be much point to that. If you want Apple to have your feedback, use the feedback link:


http://www.apple.com/feedback


And your "post count' comment was very rude to someone who has helped a lot of people here. If you're not interested in what someone has to say, don't read their posts.

Nov 14, 2015 12:18 PM in response to GovtLawyer

GovtLawyer wrote:

Why not simply give us a switch to turn it on or off. After having the same Apple ID for my Mac for 10 years and then one iPhone 7 years ago, and then a 2nd phone 5 years ago, followed quickly by an iPad 5 years ago, why should I suddenly have to set up different IDs for my various devices to avoid an unwanted feature I never had before?

Things change. No one here could say why Apple has changed it, if it's intentional or, if it is, why they don't give you the option to turn it off. What you can do is submit all this feedback to Apple:


http://www.apple.com/feedback

Jan 2, 2016 5:44 PM in response to sandtayl

sandtayl wrote:


This seems to be a clear bug to me that relates to the 'Calls on other devices' setting (Setting > Phone > Calls on other devices). If it's by design, why does there seem to be a setting that controls which devices can allow calls to be received on other devices (when logged into the same Apple ID).


The way I managed to resolve this, is to turn ON 'Allow calls on other devices', then ensure the toggle for each device attached to that Apple ID is turned off. Then go back and turn back off the 'Allow calls on other devices'. Since I've made this change, my wife's and I's calls seem to display correctly. I've tried to run test cases, but the whole setting seems to be flakey, and I get mixed results.


In terms of the argument about only have one ID per person, I support this in theory, but the trade off here is the ability to have one photos library between me and my wife (linked to our one imac). Having seperate photo library's just doesn't make sense for us. If I take a photo, I want it to automatically appear on my wife's phone and my iMac without needing to go in and share one by one. This is how its worked for my wife and I for years, and this is how we want it to work in the future.

And that's how it will work using Family Sharing's shared photo album. See: Family Sharing - Apple Support


BTW, it couldn't have worked that way for years. iCloud photo albums are a new feature in iOS 9. There was a beta of it in iOS 8, but no way to share photos in or out of an Apple ID before that. There was Photo stream, but that didn't require sharing an Apple ID either.

Feb 4, 2016 7:00 AM in response to Csound1

Here


Sign in with your Apple ID on a new device - Apple Support


Your Apple ID is the account you use to access all Apple services—and you only need one to sign in everywhere. If you use Apple services like the iTunes & App Stores, Apple Music, iCloud, iMessage, and FaceTime, then you already have an Apple ID and don't need to create a new one.

And this

We recommend that you use the same Apple ID for all Apple services on your device—including the iTunes & App Stores and iCloud. Using multiple Apple IDs might be confusing and cause issues with accessing purchased content or using some services. If you have multiple Apple IDs, you can’t merge them.

Feb 4, 2016 7:53 AM in response to Csound1

Same question, post a link to where Apple a\say that their ID is a multiple user ID.

I see you lost the argument so you change your question.


Just to remind you what you asked for:


Csound1 Feb 4, 2016 7:27 AM
in response to DuncBob

DuncBob wrote:


Apple recommend that we use the same ID for multiple devices that we own. It's not unreasonable to expect that call history isn't shared if we don't want it to be.

Post a link, I do not believe Apple ever said that.


So:


DuncBob posted a link. You didn't like being pwned and so you changed the question.


<Edited by Host>

Feb 4, 2016 8:09 AM in response to JAta2

I think the discussion is going at cross-purposes here. Those who have stated that Apple says you can use one ID for all the devices and computers that a single owner wants to use, are correct. I have 2 iPhones, an iPad, and a Mac. All are signed into the same Apple ID, since these are my devices and my computers.


However, there have also been many posts throughout this thread where users are complaining because they share the same Apple ID amongst 2 or more different people altogether. That is what Apple absolutely does not recommend.


The Shared Call Log issue is one that has two different camps. One camp believes that this is a feature that was intentionally implemented by Apple in conjunction with Handoff and Continuity. The other camp feels that this is not a desirable feature and that it is actually a bug that does not have an easy workaround.


For those of you in camp 2 - your only option in regards to this forum is to send feedback to Apple indicating your displeasure at the inability to control this feature/change/bug (whatever you want to call it), without having to sacrifice other features which you wish to have. In other words, you would like to have a Setting that allows you to "Keep Call Logs for devices/computers signed on to the same Apple ID separate for each device/computer".


Continuing to have arguments as to whether this is a feature or a bug is counterproductive. We cannot change the way it works, we cannot explain why it works that way, or why certain workarounds are successful for some people and not for others. The only way to make sure that Apple is clearly aware of the dissatisfaction that you are experiencing with this change in behavior is to send them feedback, and keep sending it, and keep telling anyone you know that also is unhappy with the way this works to send it. Believe it or not, Apple reads all feedback, and oftentimes acts upon it based on user experience.


So, use the method that is available to you and use it regularly. Many of the updates that we see with each iOS release address issues that have been reported by users. If enough people use the feedback tool regarding this particular experience that they consider a negative user experience, then there is every possibility that it may be addressed in a future release: Apple - Feedback


Cheers,


GB

Feb 4, 2016 8:45 AM in response to jjo5555

Once again, it's time to post this from Apple's FAQ:

Can I share an Apple ID with someone else?

Your Apple ID should not be shared with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you are giving them access to all your personal content and may lead to confusion over who actually owns the account. To share iTunes & App Store purchases, photos, a calendar, and more with someone else, try Family Sharing, iCloud Photo Sharing, or other easy-to-use sharing features.

Feb 4, 2016 8:49 AM in response to gail from maine

>> However, there have also been many posts throughout this thread where users are complaining because they share the same Apple ID amongst 2 or more different people altogether. That is what Apple absolutely does not recommend.


Thank you for a thoughtful post. I agree with Apple that for most users, having separate accounts is the way to go. If for nothing else, the amount of free iCloud storage is per account. In their FAQ, they state (https://appleid.apple.com/#!&page=faq):


Can I share an Apple ID with someone else?

Your Apple ID should not be shared with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you are giving them access to all your personal content and may lead to confusion over who actually owns the account. To share iTunes & App Store purchases, photos, a calendar, and more with someone else, try Family Sharing, iCloud Photo Sharing, or other easy-to-use sharing features.


Now Apple or the iOS software has no way of knowing in whose pocket a phone is sitting in. So from a technical perspective, call list sharing either makes sense or doesn't make sense independent of who actually is using it. If it doesn't make sense for a single user, it certainly won't make sense for multiple users. What can be said is that in the case of multiple users, an option exists to sidestep the issue and is probably a winner for many folks - but not for all. And for single users with multiple devices, I suspect that most don't want their call lists merged - if for nothing else, the merging doesn't tell you which phone the call originated from - it makes it appear that the call came from the current device which is a lie.


So I think the helpful way is to do the following:


1) User complains of call list merging

2) Some who wants to help asks if the device is for multiple users or a single user

3) If it is for multiple users, point out the side-stepping option of separate Apple IDs. If that is not acceptable for any reason, go to step 4.

4) If it is not, tell users that there are problems in this area and to write Apple about it. Point out that it doesn't work the same for everyone and not every solution posted works for everyone.


When 4) is addressed by Apple, folks who are in 3) and don't want separate accounts will be happy as well.

.

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Call History showing up on another iPhone

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