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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Mar 31, 2017 4:40 PM in response to donnym2007

Hello all,


After months of frustration and trying every possible fix recommended in this community forum and by Apple experts - I finally realized that Apple had changed their original plan for families using a common Apple ID. While the common ID worked perfectly for 6-7 years across 5 different devices, the mixing of IM's and phone calls was more than an inconvenience - it was a serious privacy issue.


The solution, regretfully, was to obtain separate Apple ID's for the 3 family members and figure out how the family sharing worked. Once I submitted (in early March 2017) and spent hours backing up devices, photo's and contacts before setting up each phone with individual Apple ID's - I took the plunge.


Although this Apple concept change (and it is a change regardless what the current Apple propaganda says) which caused hours of frustration, many privacy issues, research, and a lot work - the individual Apple ID's and Family Sharing solved the problem in its entirety . . . almost.


If one of the original users on your Apple ID sign in using your Apple ID and password (because they still know it and I didn't change the password), it immediately scrambles the messages and recent calls. When they sign out of your Apple Account, it returns to total separation. Yes, the answer is to change the passwords to if your are so inclined.


Hope this helps.

Mar 31, 2017 4:47 PM in response to Fishisadog

Fishisadog wrote:


Hello all,


After months of frustration and trying every possible fix recommended in this community forum and by Apple experts - I finally realized that Apple had changed their original plan for families using a common Apple ID. While the common ID worked perfectly for 6-7 years across 5 different devices, the mixing of IM's and phone calls was more than an inconvenience - it was a serious privacy issue.

I suspect it was never an actual "plan" on Apple's part to have families using one Apple ID. They simply failed, for far too long, to offer a more appropriate solution. People complained about it for years. I absolutely agree Apple could have done a better job, when Family Sharing was finally rolled out, of explaining why, going forward, sharing an Apple ID would be a bad idea. But, what's done is done. This is where we are now.


Best of luck.

Mar 31, 2017 4:50 PM in response to Fishisadog

While switching everyone to their own apple ID is a proposed solution, the problem is that the family sharing plan does not share iCloud backups. Thus EVERYONE has to obtain their own iCloud account to back up their photos. This also makes automatic sharing of photos more difficult because you have to manually add photos to your "shared folder." Even when you do so, it does not share the iCloud backup space they you are already paying for. So if Apple could fix their family sharing plan so that you can actually share your backup space, then (and only then) would the apple ID for each user make sense.

Regardless of these comments, it still does not address individuals who have multiple phones (such as business and personal) and the "privacy" concerns are not present in that situation. Furthermore, the privacy concerns should be left to the user not for Apple to dictate and use as an excuse to force everyone to pay more for cloud storage.

Mar 31, 2017 5:01 PM in response to hisenberg

hisenberg wrote:



Regardless of these comments, it still does not address individuals who have multiple phones (such as business and personal) and the "privacy" concerns are not present in that situation. Furthermore, the privacy concerns should be left to the user not for Apple to dictate and use as an excuse to force everyone to pay more for cloud storage.

I suspect Apple doesn't actually make money off of the .99/month for 50 gigs of storage. So, I have trouble believing this is a moneymaking scheme. But, whatever the reason, all people can suggest here are the solutions Apple offers or the various work arounds. You should definitely suggest to Apple what you'd like to see different. I suspect Family Sharing is largely the result of people complaining, for years, that sharing an Apple ID was a mess.

Mar 31, 2017 5:16 PM in response to hisenberg

Furthermore, the privacy concerns should be left to the user not for Apple to dictate


I'm sure that will work out just swell.


If Apple/Microsoft/Google et al, left security up to the user, we'd have optional passwords or at best, a 2 character minimum for password strength. You know, so they are easy to remember.


If you've never worked in a tech support role, you have no way to realize how much harm a user, left to his/her own devices can bring to themselves.


Providers like Apple implement these measures to protect users from themselves as much as anything.


If it was about selling space, there would be no free level of storage for an account and the next tier would be 1 terabyte at $50 a month. That's how you make storage into a profit centre.

May 9, 2017 5:49 AM in response to earringlady

earringlady wrote:


This was my problem ,too! My recent calls showing up on my husband's phone. The answer turned out to be very easy . I turned off iCloud DRIVE on my phone. the iCloud still backs up and does all it should 🙂

While that workaround may resolve your problem for now, there is no guarantee it will continue to do so. You may want to consider plans for getting separate Apple IDs.

May 9, 2017 6:21 AM in response to earringlady

earringlady wrote:


This was my problem ,too! My recent calls showing up on my husband's phone. The answer turned out to be very easy . I turned off iCloud DRIVE on my phone. the iCloud still backs up and does all it should 🙂

To me iCloud Drive is probably the single most valuable feature of iOS. I have documents on 2 Macs, an iPhone and 2 iPads. I view and update these documents daily. It is a huge convenience to update on whichever device I have in my hands at the moment, knowing that the updated document (text, spreadsheets, PDFs, etc) will be available on whichever device I will be using later. I would be lost without this feature, so turning off iCloud Drive is not an option for me. But Family Share easily solves all of the issues that users find annoying.

May 23, 2017 11:42 AM in response to barneyman

We had a similar problem. The company has 4 Iphones under one Icloud ID. What I did to stop the recent call log from being shared with the other phones was to go to settings , Iclound id or apple id then go to the icloud . I have my cloud drive off, I do not use it and I turned the share my location to my device and had the others turn their share location to their device. since then the recent call log has been only my calls on my device. and their calls on their device.

Jun 9, 2017 11:45 AM in response to Lawrence Finch

We had separate Apple IDs for every device. However, we went to sharing for one reason. Apple refuses to allow multiple logins or sharing of the iCloud photo library. Since the purpose of the iCloud Photo library is so that we may access ALL of our photos on any device (Computer, phones, iPads), there is NO WAY of doing that without being logged into the Apple ID that is responsible for that photo library. When it came out i called Apple Customer Care about the problem and the remedy they had was to SHARE the Apple id. This also allows us to share the iCloud storage that we pay for instead of all of us having our own. we simply don't share contacts or mail, and turn off the email for iMessaging. It has been great except for this ONE annoying bug. The logging of calls. It just makes me think like someone actually tried to call me instead they were calling my wife.

Jun 9, 2017 1:28 PM in response to IdrisSeabright

I'll tell you why I'm not doing family share. Before "family share" was introduced my wife and I had a shared music collection which included nearly 1000 CD's that we had collected over the course of 30 years.


I downloaded all these CD's into my iTunes. My wife and I both had full access to this music any time we wished.


Then Apple decided that every member of the family needed to have an individual iTunes account, which would be fine, but if my wife signs in under her own ID, she no longer has access to the thousands upon thousands of songs and books on tape etc that were in our "shared" library that were not purchased directly from iTunes, unless she is logged into our home network.


All those CD's are long gone.


Apple essentially cut her off from her own music "in my opinion", whenever she is away from our network.

Jun 9, 2017 2:27 PM in response to Vahldin

Not only can you continue to share an Apple ID for you iTunes login, your wife also has full access to your iTunes Library if her Apple ID is authorized for that computer.


My husband and I share an iTunes Library on his Mac, but we have our own Apple IDs. We also share a Photo Library (not iCloud Photo Library, just the regular one on the Mac). We import and sync photos to that Library with totally separate Apple IDs.


Cheers,


GB

Jun 27, 2017 6:43 AM in response to Fredy

OMG yes calls from other devices OK so I have already been to Apple called Apple talked to one of the top security supervisor's I have an iPhone 5se and a week after owning this device my phone started to do things like when I would create an account for something I (noticed months later)passwords and usernames had been duplicated example if I made a an account for my gas bill and alternate account same password different user name was created as well as randomly being signed out of my iCloud signed out of multiple accounts that I had created on my phone from my old android device to the point I ended up getting a pop-up saying an app that I installed pop up window said that my iPhone might not be as secure due to it being jailbroken when this was a brand-new phone and all of these peculiar things started to happen about a week after I got my phone and I had noticed that little option in the Phone setting calls from other devices had disappeared from my phone completely and went to Apple and a representative had said to me after having to reset to factory completely wipe out my phone create a completely different Apple ID that that feature will not still be on my phone and yet even after the complete reset alternate ID I still have the same issues two factor notification I have done all that I have been advised but yet I still have the same problem I started with!!! WHY??!! because that feature is still missing on my iPhone I know my iPhone 5se has been compromised by that little feature disappearing because if somebody is using my phone through another device all they would really need is my account and password I am pretty sure it would be able to be undetected especially if I have family sharing and it gives you a feature of being able to hide and unhide things,, technology is to advance and is advancing daily and I'm pretty sure it's advanced enough to the point where if they've been able to hack into your iCloud/phone they would be able to do it undetected through a jailbroken phone to probably copy your device ID and that's probably how they would be able to go undetected on your iCloud now I am currently going through identity fraud and the problem isn't finding the person responsible it's trying to be able to get and find the right appropriate help because you're constantly running in a circle especially when the aids you reach for are constantly denying the situation because they don't want to take accountability for the negligence,,, just saying this could be a little glitch in the SE Version I love my iPhone and even though I have gone through as much as I have in such a short time in owning an iPhone since January prior to that I have always had android never in my wildest dreams did I think I would go through as much into short of a time with an iPhone I have had no clarification or explanation as to what how or why sorry to be so blunt

Jul 3, 2017 8:46 AM in response to barneyman

i have this problem and update 8.4 is years ago. it's a pain in the butt that apple is ignoring clearly since this issue is still alive in 2017. i have FaceTime turned off. we don't use the iCloud in spite of how hard apple keeps pushing it on us. we don't have hand off or family share turned on nor do we share a wi fi connection as my mom lives more than 200 miles away from me. we have cellular data turned off. so, can i hear a solution that actually addresses the problem?


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Call History showing up on another iPhone

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