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Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Question marked as Top-ranking reply

Posted on May 23, 2015 4:58 AM

John The Silent Musician wrote:



FYI we share icloud because it allows us to have a synchronized calendar, "find my iphone" and contacts under the same account. But this **** is weird. If I find anything, I'll share it here.

It is not weird. It is working as it is meant to. iDevices that share the same Apple/iCloud ID will have content synched amongst the devices, and will "ring" once a call is received if the Handoff/Continuity feature is enabled and therefore you will see calls on the log of both phones. Handoff will only work if the two devices are on the same Wifi network.


If you want to "synch" calendars, share a calendar only or use the Family share feature:

Family Sharing - Apple Support

1,397 replies

Sep 23, 2015 11:16 PM in response to barneyman

I know this thread is old and long... But what worked for me, was unbinding FaceTime on the secondary phone. I signed out of just FaceTime. (I think someone has posted about this before)


Background:

I ran into this "shared' recent call history after upgrading to iOS9. Let me start by saying, I do not share my Apple ID with anyone but myself. I do, however have 2 phones, 2 Macs, 1 iPad. I didn't want the two phones to share the same recent call history, because that defeats the purpose of having two phones, from a phone perspective, while I do want both to be able to access iCloud services for other functions.


Steps of what I did (this is on iOS9, I don't recall if these are the exact same settings panes on iOS8, but the idea is the same. Also acknowledged that there are probably many steps that are unrelated, but I figured a methodic approach would remedy my issue.):

  • On Phone 1, leave iCloud, App & iTunes Store, Message, FaceTime, all logged into iCloud.
  • On Phone 2, log everything out of Apple ID:
    • Signed out of Settings->iCloud, which will delete Mail, Contacts, Calendars, Reminders, iCloud Drive etc.
    • Signed out of Settings->App and iTunes Stores
    • Signed out of Settings->Messages->Send & Receive
    • Signed out of Settings->FaceTime (I suspect this is the big culprit)
  • Restarted both phones just to be thorough (probably unnecessary). Made a call from both phones to different places...the recent history isn't shared. One of the above things is causing the sync.
  • On Phone 2:
    • Signed into Settings->iCloud.
    • Signed into Setting->App and iTunes Stores.
  • Made calls from both phones, recent history still not crossed polluted! At this point, checked all my iCloud services work (Mail, Contacts, Calendar, iCloud Drive, etc) and I can access iTunes, Apps. iMessage also works, as long as I'm only using the Phone Number.
  • Then I tested binding my Settings->Messages and Settings->FaceTime to my Apple ID. Call history started to sync again.
  • Signed out of just Settings->FaceTime and recent call history stopped sharing.

FWIW, this will also disable some of the continuity features on the secondary device. I know for a fact, I used to have FaceTime enabled uniquely and the recent call history was not shared. So I'm still playing around to see if there is some sequence that can get this back.

Feb 4, 2016 9:19 PM in response to JAta2

JAta2 wrote:


>> and by fact, I mean something that is in writing


Whether or not something is in writing has nothing to do with whether or not it is a fact.


Fact: (Merriam Webster) - http://www.merriam-webster.com/dictionary/fact

  • something that truly exists or happens : something that has actual existence
  • : a true piece of information

In this instance, it's a figment of your imagination. Where does that fit in with Merriam Webster?

May 27, 2015 2:49 PM in response to John The Silent Musician

Well folks, I am mystified as everyone else, as this started happening to me once I arrived today in the US. I have a secondary iPhone 4S that I only use in the States on ATT. My other normal phone I use with multiple SIMs and in the US also use it with an ATT SIM. Both are on the same Apple ID. As Scott has said that Apple said this should not be happening, perhaps there is a bug on iCloud? This is the first time this has happened in over 4 years of using multiple iPhones.

May 27, 2015 5:57 PM in response to KiltedTim

Tim:


I thought the same as you, but this does not happen with my Mac, or with the iPad. It only happens with the two phones. This afternoon I was out on the street with the 6 and made two calls and when I got back home I looked at the 4S and found on the phone numbers of the calls I had made on the 6 on the log of the 4S, time stamped and all. The only time that they before today that they would appear on either phone (and on the Mac and iPad) was when a call would come in and all devices would ring because of continuity/handoff.


It really does not bother me to have the "replicated" log on both phones; actually, it is somewhat convenient. I can see why it would bother some people. The only way of avoiding this is, as has been stated, not to share the Apple ID.

May 28, 2015 2:53 PM in response to Joewalsh91

Joewalsh91 wrote:


Don't tell people what to do when you don't know the answer.

The answer is again: use Family Share if the problem really bothers you.If you want more help contact Apple Support directly. Actually Apple (or anyone else on this forum) really doesn't care what you do or if you follow the advice given here. And I really don't care either. Deal with your reality as you wish.


Have a nice day.

May 28, 2015 4:49 PM in response to KiltedTim

You just replied the exact same thing to another guys post about the exact same issue, like 48 hours ago. Can you actually try to help? It seems like you have the knowledge but you also have some weird grudge against people who share an iCloud account. It's going to be shared, stop trying to be the iCloud account sharing police. This same issue is happening to me and obviously, a lot of other people as well. So instead of trying to browbeat people into submitting to separate iCloud accounts (which is not freakin practical for a family, especially one with kids with phones) please try to be helpful. The guy you said this to earlier this week, you basically derailed his entire question and made it about something that he didn't even post about. And for God sakes, TURNING OFF IPHONE CELLULAR CALLS IN FACETIME IS NOT THE ANSWER. IT STILL HAPPENS.....OUT OF THE BLUE.....ALL OF THE SUDDEN.....WITH NO CRAZY ADJUSTMENTS TO THE SETTINGS.

May 28, 2015 5:04 PM in response to Jasoncassidy

I Totally agree with you. Some of us with a home and work divice would like to share certain parts of iCloud like colander and contacts. I have always shared and this is the first time this bug appear and for me it only happened once. The only thing I did was to delete all recent calls on device one which was copied from and that seem to work.

Aug 27, 2015 7:22 PM in response to FelipeV

Well, I wasn't even talking to you, but I appreciate you jumping to the defense of the guy I was talking to. Also, I did see, after my post, that there is an option to create an apple id for a kid. Great idea! Solves that problem. Some "kids" meaning "too young to need their own apple id" is what I was referring to. All that being said, you are defending the wrong point. Funny how you "Way TOO Serious" high level posters only seem to reiterate "fix the root of the problem by not having an apple id shared between people. I too agree that you should use a product for the reasons it was intended. The funny part is that you are just asking all of us "joint apple id folks" to just ignore the real issue that appeared out of the blue on May 22nd or so and just "divide your apple ids". That'll fix the problem.... or just prevent you from experiencing a problem that still looms in the background. So, I think that I have acknowledged your jab at me about Kids, admitted you were right about a few things and was very logical in my argument.


<Edited by Host>

May 28, 2015 6:55 PM in response to barneyman

Our problem is identical. No changes to any settings prior to having recent call history appear on our second iPhone. We've used one ID for 5 devices flawlessly for over 4 years. No issues until now. Family Sharing is not a solution; it's a bypass that doesn't address the change in behavior. Jasoncassidy's experience is identical to our experience.

May 29, 2015 8:05 AM in response to ZikzakCorp

As strict as Apple is with apps and software why don't they restrict sharing ID's? Simple, it always has and always will be done until they block it. Creating another account is just one more security issue. Why do I want to create another account, remember another password, agree to more stipulations, give my credit card info out and answer and remember another set of security questions when all I want to do is sync. apps on 2 phones. It's a privacy issue and the less info out there the better.

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Call History showing up on another iPhone

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