Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2017 10:13 PM

I've had the same problem. Just found a setting under Phone that says Calls On Other Devices. It was on. Turned it off and will see if the problem is resolved.


Very irritating setting. Why would you want to do this?

1,397 replies

Jun 4, 2015 4:08 AM in response to FelipeV

This is not about Family Share. I use the same AppleID as other people for a very good reason. Find my iPhone. I can instantly see where everyone is. Secondly if I create a new ID, what will happen with all of the Apps downloaded and purchased over the years? Knowing Apple I am sure they will be lost because they belong to the ID under which they were created.


I have noticed MISSED CALLS only appearing on all phones. Apple has to fix this, its a joke.

Jun 4, 2015 7:37 AM in response to Joewalsh91

Thank you, best knowlegeable post yet!! I just called and complained to speak to an advanced tech. I was told that the program Handoff causes this issue. It's under settings and general. Turn it off and the issue will be resolved. I am testing this now and hopefully will know if it works by tomorrow as the facetime cellular off took a day and it was back on.


thanks again for the posting the number, if this doesn't work I will be calling again!!

Jun 6, 2015 3:31 PM in response to barneyman

I am having the same problem but it's only going one way from my phone to my wife's phone. Apple says they have never heard of this problem. They were snippy about sharing an Apple ID and I reminded them it was the only way to share my iTunes Match account. Why Verizon thinks it's ok to share call logs is concerning. Imessage ok but not my calls. By the way we both use a different Apple ID for FaceTime and iMessage. We share an account for itunes apps and I match but both our phones are set up with additional personal accounts for messaging and FaceTime

Jun 6, 2015 4:33 PM in response to amytula

amytula wrote:


I am having the same problem but it's only going one way from my phone to my wife's phone. Apple says they have never heard of this problem. They were snippy about sharing an Apple ID and I reminded them it was the only way to share my iTunes Match account.

Which you're not supposed to do.

Why Verizon thinks it's ok to share call logs is concerning.

Verizon isn't sharing squat.

Jun 7, 2015 9:03 PM in response to KiltedTim

just an FYI i have been sharing an iCloud account for many years, and this problem of getting calls from another device just started a week ago so I am calling BS on your theory of iCloud causing the problem. Cause if that was the cause it would have happned years ago. So anyone else come up with a REAL reason this is happening please share it. Oh also just food for thought I have my iCloud shared on my iPhone 6 plus, my brothers iPhone, my moms, my dad, my iPad, and 2 of my sons, so that's 7 devices and yet only two are having this problem in the laat week or so, so why would the other five not be getting these calls as well if it was an iCloud issue. Not trying to call u wrong well yeah actually I am but I just don't think this icloud issue you say has anything to do with it. I will go to verizon tomorrow and figure out the problem and share it for everyone else can fix it.

Jun 9, 2015 12:07 PM in response to FelipeV

This is not true. It happens to me. We have a Macbook Pro, 2 iPads and 3 iPhones all on the same iCloud. It's only happening with my son's outgoing calls appearing on my phone. I don't see my wife's and she doesn't see any others than her own. It is recent. And it's happening while I'm at work and my son is at home, both phones are not on the wi-fi network. Are you saying that they populate when I return home? My wi-fi stays turned off on my phone as well.

Jun 9, 2015 11:48 PM in response to barneyman

Hey this issue is referring to the continuity feature on the new iOS 8.3 software update. If you and another family member share an apple id this can happen. There are a few fixes. Go into settings > FaceTime and turn off cellular calls. Also if anyone is experiencing this with messages in settings > iMessage > send/receive see what contact details are selected and unselect the ones that aren't yours.


Above are just quick fixes. The best issue is to set up individual apple ids and what is called family sharing (this allows you still share purchases and content etc)

Jun 10, 2015 10:07 AM in response to barneyman

NNothing seems to fix. It actually occurs only 1 way for my wife and I and it is only doing it while on cellular. Not wifi Turning off handoff did not help. We already use separate ID for messaging and faceTime. The only thing we share an ID for is apps and music. Mainly because iTunes Match does not work with muliple ID family share EVEN though we paid the $25 for each account in the family share plan.

Jun 16, 2015 4:21 AM in response to FelipeV

Yes, it is possible to share photos through the Sharing features of OS X and iOS. However, this does not achieve the same result as having a unified photo account as the shared photos are in "optimized" resolution and without metadata, and as you need to share each album manually. I use this quite a bit, but with my friends, not my wife with whom I share the whole photo account. It may not be for anyone, and I am sure that for many people having totally separate Apple ID is the better solution, but to the best of my knowledge, for some of us, only using a common Apple ID for the primary iCloud account allows us (so far):

- to have one photo account (all photos automatically shared at full resolution in the stock Apple apps)

- to have the same Safari bookmarks, reading list etc

- to use a common keychain

- common back to my mac

- same iCloud drive for documents etc


There are indeed good solutions for many other aspects: Apple allows secondary iCloud accounts, so it is perfectly possible to have distinct iCloud accounts (and associated Apple IDs) for separate contacts, calendars and reminders (so your work reminders do not pop-up on your spouse's phone for example) while using the common iCloud account for the contacts, calendars, reminder and notes you want to share. As for music and apps, this never was really an issue, it is sufficient to use a dedicated Apple ID for iTunes. It means distinct Apple IDs for iTunes, iCloud, and then FaceTime and iMessage, but it works very well. But secondary iCloud account cannot apply to Safari, Photos, Documents, Keychain, and Back to my Mac. If and when Family sharing is updated to allow efficient sharing of photos, keychains, and iCloud drive (plus maybe iTunes Match, but I do not use this, and it may become obsolete with Apple Music), then I would no longer object to separate our iCloud accounts. But, unless I am mistaken, Family Sharing is not quite ready for that yet even if it is a step in the right direction.


Furthermore, beyond the merits of sharing or not sharing Apple IDs and iCloud accounts, the issue of recent calls from other phones does exist as a problem on its own: I share what I want to share, but I have two iPhones and my wife also has one: I do not want to mix the call records of these phones, not even of my 2 iPhones: they serve separate purposes, and each phone should have it own records. Mixing them is very confusing. So at the minimum, this should be an option. It may be seen as a feature by some, but not all. Hopefully iOS 8.4 will either remove this behavior or give us the choice.

Jun 17, 2015 12:26 PM in response to KAT3456

I talked with someone at Apple this morning about this; he had no clue about what I was explaining to him... this is weird, started to notice it this weekend, had calls to and from another province?!

Started to freak out about who was using my phone without me noticing; called the phone company; they had no idea what I was talking about...

Called Apple; no clue either...I asked my girlfriend if she made these calls and she said yes... So our call log are syncing right now...

just weird, I hope the update will fix it...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Call History showing up on another iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.