You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Sep 5, 2016 3:47 PM in response to Philip Zurcher

Apple has not made it mandatory to set up new Apple ID's. Recommended or not Apple has not sent out notices to Apple ID users about issues with their services. If so please copy and paste here for myself and everyone else that are having issues today with this and other sync issues.


See... this amuses me.


You have clearly shown you don't like suggestions as to how to use your Apple ID more effectively. And yet you are wondering why Apple has not "made it mandatory" and "has not sent out notices"


This is about as strongly worded as you will see Apple get. (is 3 examples enough?)


User uploaded file

User uploaded file

and for the lovers of pure legalese...

User uploaded file

To feign anger, ignorance and disbelief that there may be an issue when sharing an Apple ID is indefensible. You have likely agreed to these terms numerous times. That you haven't read and absorbed them is on you.,


I am willing to bet that the outrage over Apple making it mandatory to have your own Apple ID would far outweigh this thread in size and tone. Besides being impossible to enforce. IMO, Apple et al are doing their best to inform, educate and yet allow.


The results of doing so are on you.


Face it, you see threads here objecting to passwords. "Let me decide on my own security comfort level"


Sometimes you can't protect people from themselves. Observe any "wet paint" sign for a few minutes as proof.

Sep 10, 2016 10:44 AM in response to LACAllen

What many on this thread don't get is that people have very good reasons for sharing an Apple ID, based upon certain limits of iOS related to the ability to easily share content. If you're not married, it is probably not a big deal to you. Even if you are, it may not be. But my wife and I both want access to our entire 90 GB Photos library, so we must share an ID for that to be so. Likewise, we both want full access to our 100 GB iTunes music library, which iTunes Match allows us to do, but only if we share a single Apple ID. There is no way to designate multiple Apple IDs to share a single Photos or iTunes library. We also have our own personal Apple IDs for things like Notes, Messages, contacts, calendars and FaceTime but the primary ID has to be shared because Apple developers don't seem to think like married people. We don't just want to pick and choose select photos to share once in a while. We want full access to all photos, all the time without having to take actions to move them into a shared album. We don't want to have to pay twice for iTunes Match or additional iCloud storage either. So it would be really helpful if people stop just repeating, "Don't share an Apple ID." Because that is not an option for some people and it doesn't solve the problem people are having with call logs showing up on multiple phones which, incidentally, is a relatively recent phenomenon. Dismissiveness does not help. A failure to recognize that people have needs that you do not share hinders the ability to be helpful. People on this thread have already made an intelligent decision that sharing an Apple ID is the best option for them to share the features they want to share. If you can help them with their questions with an understanding of that reality, great. If not, just repeating, "Don't share an Apple ID" is a waste of everyone's time.

Sep 10, 2016 10:54 AM in response to Dennis Poust

Dennis Poust wrote:


What many on this thread don't get is that people have very good reasons for sharing an Apple ID,

I'm sure they do. And it changes nothing. I may have good reasons for cheating on my income tax but the IRS is still going to be cranky about it. The bottom line is, Apple IDs are not designed to be shared. No matter how much you might want them to work a certain way, Apple hasn't set them up to work that way. If you continue to try to use them in a way they were not designed to work (and you can, unlike the IRS, Apple won't try to stop you), you will have problems. There is nothing you or anyone else on these forums can do to change that.


Submit your feedback to Apple and, meanwhile, learn how Family Sharing works. You may find it solves some of your issues.

Sep 10, 2016 4:55 PM in response to Dennis Poust

Dismissiveness does not help.


Right back at ya.


People on this thread have already made an intelligent decision that sharing an Apple ID is the best option for them to share the features they want to share


As is their right. Which has been acknowledged throughout this thread ad nauseum.


Shouldn't intelligent people should also accept the consequences of their actions? By sharing an Apple ID, you are presenting yourself, from a communication perspective, as one entity. In POTS terms, a party line.


You come here looking for solutions, but reject them when given.


iTunes Match is $25 a year. iCloud storage is a buck a month. You want Apple to engineer a privacy solution to save you those costs? Perhaps send me your address and I'll gift you the $37 for your first year.


Vent here >>> http://www.apple.com/feedback/



If not, just repeating, "Don't share an Apple ID" is a waste of everyone's time.


as is repeating this...


people have very good reasons for sharing an Apple ID

Sep 15, 2016 11:32 PM in response to RexRox

That is for signing in to the iTunes & App Store. That way, everyone has access to the iTunes and App Libraries. Having multiple people using on Apple ID for iTunes & App Store is not a problem until someone wants to go to college, or get a divorce, and then all of the purchases are under the one Apple ID that you used for this process. So, you need to consider whether that is a problem for you or not.


It is the Apple ID you use to sign into iCloud that should always be unique for each individual user. If you have 5 iPhones that all are signed into your iCloud account, that is fine. But you don't want your iCloud account singed in to your nephew's device, or you would get his texts, phone calls, or phone call logs, Contacts, Calendars, Photos, Messages, basically, anything that sync's to iCloud would be shared.


Best of luck,


GB

Sep 16, 2016 12:26 AM in response to gail from maine

Hi Gail,


"...basically, anything that sync's to iCloud would be shared."
This is actually the key point. Our devices are explicitly set to NOT share this information.
Of our 3 x iPhones and 1 x iPad the sharing is only happening between two phones - an iPhone 5s and iPhone 6s.
As has been said by many, many posters with this problem - if it was 'expected behaviour' then it would be happening across all devices.

Clearly it is not.

I should also add that we shared an ID for years without any of these problems and then I think it was iOS9 when the problems all started.
I'm no tech-guru but seems to be that the roll-out of HandOff & Continuity is when this can all be tracked back to. There seems to be some sort of bug impacting a limited number of users.
Fact is people do share an ID for a whole host of reasons, in my discussions with Apple techs they have clearly said that's no problem, but there is something going wrong somewhere for some folks.
If there was another solution for sharing all of our Calendars & Contacts I'd be using it but Apple haven't come up with an adequate alternative yet.

Sep 16, 2016 2:24 AM in response to barneyman

I share between multiple iPhones... Its odd.. and probably shouldn't happen.. especially since you can pretty much pick what you want to share between devices...


In any case.. turn off icloud drive on at least one phone..


for all the people saying "icloud accounts are not meant to be shared" are dumb.. they are not helpful... and yes.. there are many reasons why people need to use the same icloud account on different phones...

Sep 16, 2016 5:26 AM in response to cdavis179

cdavis179 wrote:


I share between multiple iPhones... Its odd.. and probably shouldn't happen.. especially since you can pretty much pick what you want to share between devices...


In any case.. turn off icloud drive on at least one phone..


for all the people saying "icloud accounts are not meant to be shared" are dumb.. they are not helpful... and yes.. there are many reasons why people need to use the same icloud account on different phones...

Look, you are free to do whatever you want with your Apple ID, and also free to live with the consequences. This is one of them.

Sep 16, 2016 12:14 PM in response to RexRox

RexRox wrote:


Hi Gail,


"...basically, anything that sync's to iCloud would be shared."
This is actually the key point. Our devices are explicitly set to NOT share this information.

The only way to ensure that you do not share iCloud information is to be signed into a different iCloud account for each person


RexRox wrote:


Hi Gail,


I should also add that we shared an ID for years without any of these problems and then I think it was iOS9 when the problems all started.
I'm no tech-guru but seems to be that the roll-out of HandOff & Continuity is when this can all be tracked back to. There seems to be some sort of bug impacting a limited number of users.
Fact is people do share an ID for a whole host of reasons, in my discussions with Apple techs they have clearly said that's no problem, but there is something going wrong somewhere for some folks.
If there was another solution for sharing all of our Calendars & Contacts I'd be using it but Apple haven't come up with an adequate alternative yet.

As long as you continue to share an iCloud ID with multiple then you will have "cross-contamination". This has always been the case, and shame on anyone who may have told you that it is "no problem" doing so. This goes for using a shared Apple ID with anything else on the device with the one exception of iTunes.


Sharing an iTunes ID is one thing. Sharing an iCloud ID is an entirely different ball of wax, and if you choose to play with it, then don't look to fellow users to help you figure out what the problem is. We don't know why the discrepancy, all we know if that when people don't share iCloud IDs, this doesn't happen ever. And when people do, this issue along with a host of others happen on a regular basis.


Why? Because iCloud IDs are not meant to be shared. And even iTunes IDs can cause issues with sharing if everyone doesn't understand that only one of them actually owns that music - whoever ends up with that iTunes ID in the end....


GB

Sep 16, 2016 12:29 PM in response to RexRox

RexRox wrote:


Hi Gail,


Fact is people do share an ID for a whole host of reasons, in my discussions with Apple techs they have clearly said that's no problem, but there is something going wrong somewhere for some folks.

From Apple support: Security and your Apple ID - Apple Support


  • Never provide your password, security questions, verification codes, recovery key, or any other account security details to anyone else. Apple will never ask you for this information.
  • Don’t share your Apple ID with other people, even family members.


From Apple Support: https://appleid.apple.com/faq/#!&page=faq


Can I share an Apple ID with someone else?

Your Apple ID should not be shared with anyone else. It provides access to personal information including contacts, photos, device backups and more. Sharing your Apple ID with someone else means you are giving them access to all of your personal content and may lead to confusion over who actually owns the account. To share iTunes & App Store purchases, photos, a calendar and more with someone else, try Family Sharing, iCloud Photo Sharing or other easy-to-use sharing features.


Apple, obviously, does not prohibit you from using a single Apple ID for multiple people, however, they are patently clear that it is not advised. Why? - because it causes issues unexpected results in a potentially random way. Not to mention the security issues that it creates.


Family Sharing allows you to share Calendars and Photos among other things, but not Contacts at this point.


Best of luck,


GB

Sep 16, 2016 12:55 PM in response to gail from maine

Family Sharing allows you to share individual photos but doesn't allow two Apple ID's to automatically share a single photo library so that every family pic is available to both spouses. It doesn't allow sharing of purchased iCloud space, and it doesn't allow sharing iTunes Match. I do not want to share an Apple ID with my wife. We do have separate Apple IDs for texting, FaceTime, Notes, Contacts, etc. But it is not optimal for the above issues, so we must share a primary account. Consequently, we're forced to give up things like Handoff, Safari bookmark and keychain syncing, in order to have all of our photos end up in the same place and share our music.


For us, the call history bug seemed to be fixed by turning off iCloud Drive. Unfortunately, this means there's one more feature we can't use. If Apple would just allow multiple Apple IDs to sync to the same Photos library and share iTunes Match, our problem would be solved. Family Sharing is a good solution for sharing between parents and kids, but not between spouses.

Sep 16, 2016 1:03 PM in response to Dennis Poust

Dennis Poust wrote:


If Apple would just allow multiple Apple IDs to sync to the same Photos library and share iTunes Match, our problem would be solved. Family Sharing is a good solution for sharing between parents and kids, but not between spouses.

What Apple should or shouldn't do are not relevant here, nor is discussion of such permitted by the Apple Support Communities Terms of Use.


This is a user to user technical support forum. We can not change the way it works. How it works has already been explained to you. If you don't like it, you can submit feedback to Apple using the Contact Us link at the bottom of the page.


Please stop beating this dead horse.

Call History showing up on another iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.