when i plug my iPhone to my mac, iTunes recognizes my phone, but the Photos app doesn't. therefore, i cannot import any pictures from my iPhone. can someone please tell me how i can fix this problem?
MacBook Pro with Retina display, OS X Yosemite (10.10.3)
i had the same problem but i finally found a solution that worked!!! on your iphone, go to settings > general > reset > then click reset location and privacy settings. this will reset all connectiions your phone had with your computer and will re connect! hope this helps other people
A different USB port worked for me
Thanks.
I closed out of the photos app, then reopened it. Once I selected "import" from the dropdown menu, it said my Mac did not have permission to access the photos on my iPhone. I unlocked my iPhone and the photos came up.
This is the only solution out of all of these that worked for me. What a frustrating issue.
Thanks macsince1986!
Try hovering over the sidebar where it says "import." You're ipad/iphone may be hidden. When you hover, if it says "show," click on that and they should pop up. (At least that's what worked for me.)
Now THAT was helpful - worked like a charm for this prob.
YES! this worked for me too!!! Thanks Old Toad :-)
I changed my usb>iPhone wire and this fixed the problem. who knew... the wire worked fine to charge but not to connect iPhone to photos.
Photos app doesn't recognize my iphone when plugged in. how can i fix this problem?
