Slow iMac (27", 2.9 GHz, 16GB RAM, Late 2012, Yosemite 10.10.3)
Hi,
Thanks for everyone in advance for looking into this.
My iMac in subject is inexplicably slow and it has been like this since I bought it, about a year ago. The iMac that I replaced was a Mid 2010 model and it was faster than this one. I upgraded the RAM from 8GB to 16GB several months ago but it didn't make any difference. The system was even slower with Mavericks, it got a little bit faster since I installed Yosemite.
Interestingly, CPU activity and memory usage is not high, so the common causes for slowness may not apply. But it seems like it's always a lot of disk activity going on in the background. The slowness I am referring to primarily means slow program starts but some programs are also running quite slowly after they have already started. A simple copy-paste in Microsoft Excel sometimes takes many seconds to complete.
I timed some program startup times:
- Google Chrome - 20 secs
- Evernote - 15 secs
- Adobe Photoshop CC - 45 secs
- TextEdit - 28 secs (!!)
A system restart also takes about 4-5 minutes. It doesn't get any faster after a reboot. In the console log there are some errors but I have no idea if any of them are relevant or not.
(I read this thread, but I don't think it's the same problem, because this is probably not Safari related.)
Below I'm posting EtreCheck results and Activity Monitor screenshots. I don't know how to post them in such way that they are collapsed by default and only expanded on demand so I'm going to dump them here. Sorry about that.
Note: ESET Cybersecurity is NOT the cause of the problem. That was only installed yesterday: during my quest to find the root of the problem I also checked for malwares.
EtreCheck version: 2.2 (132)
Report generated 5/25/15, 11:23 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:37:53
Disk Information: ℹ️
APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (212.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Samsung SCX-4500 Series
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 6
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ESET Cyber Security.app
[loaded] com.eset.kext.esets_kac (600.01.40f01) [Click for support]
[loaded] com.eset.kext.esets_pfw (600.01.40f01) [Click for support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.6.3) [Click for support]
[not loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3) [Click for support]
[not loaded] com.vmware.kext.vmnet (0207.55.34) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0207.55.34) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.6.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[not loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.barebones.bbedit.plist [Click for support]
[running] com.eset.esets_daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
DashExpander Application (/Applications/DashExpander.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Mail Application Hidden (/Applications/Mail.app)
Cinch Application (/Applications/Cinch.app)
Things Application Hidden (/Applications/Things.app)
ESET Cyber Security Application (/Applications/ESET Cyber Security.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
TenHandsPlugin2: Version: 2.0.1.1796 - SDK 10.6 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
historious
igTranslator for Google
LastPass
SaveFrom.net helper
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Soocial [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 786.96 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 81
Oldest backup: 2014-05-17 02:57:36 +0000
Last backup: 2015-05-23 22:29:04 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 786.96 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% fontd
0% Mail
0% taskgated
0% mdworker(2)
Top Processes by Memory: ℹ️
965 MB kernel_task
442 MB softwareupdated
147 MB Google Drive
98 MB mds_stores
98 MB com.apple.WebKit.WebContent(2)
Virtual Memory Information: ℹ️
10.00 GB Free RAM
5.58 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 25, 2015, 10:40:07 AM Self test - passed
May 24, 2015, 09:46:22 PM /Library/Logs/DiagnosticReports/iBank 5_2015-05-24-214622_[redacted].hang
iMac, OS X Yosemite (10.10.3)