my macbook pro calendar keeps reverting back to "new event" every time i make and entry. on average i have to enter and event 3 times before it accepts and post on my calendar. how do i fix this?

my macbook pro calendar keeps reverting back to "new event" every time i make and entry. on average i have to enter and event 3 times before it accepts and post on my calendar. how do i fix this?

MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9.5)

Posted on May 26, 2015 5:53 AM

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39 replies

Jun 22, 2015 1:01 AM in response to wflgng

It's definitely an iCloud problem...the time it takes for the data I enter to disappear is 5-10 seconds, about the time for an iCloud sync - iCloud is pushing back a blank new event instead of recording the new data. Totally unreliable, I have tried modifying the event, which calendar it's in, the reminders, etc. - still most new events are blanked out and only stick after 2 or 3 entries. Has anyone called Apple Support? I will try to find time to do that this week.

May 26, 2015 10:01 AM in response to gblume

Back up all data. If you have iCloud calendars, archive them by following the instructions on this page under the heading "Downloading a calendar from iCloud.com." All you need is a web browser, not the Calendar application. Do the same with any other network calendars you have, if possible.

Before taking each of these steps, quit (force quit if necessary) the application. After taking the step, relaunch and test. When the problem is resolved (or when you complete Step 3 without resolving it), stop and close the Library folder.

Step 1

Hold down the option key and select

Go Library

from the Finder menu bar. From the folder that opens, move these items (some may not exist) to the Trash, leaving the Library folder open:

Calendars/Calendar Cache

Calendars/Calendar Cache-shm

Calendars/Calendar Cache-wal

Step 2

Move these files from the Library folder to the Desktop (again, some may not exist):

Containers/com.apple.CalendarAgent (and any others with a name beginning in "com.apple.Calendar")

Containers/com.apple.iCal (and any others with a name beginning in "com.apple.iCal")

Preferences/com.apple.CalendarAgent.plist

Preferences/com.apple.iCal.plist

If the problem is resolved, you may be able to put back some of the items you moved in this step, relaunching and testing after each one. Eventually you may find the one that caused the problem; delete it. Recreate your settings as necessary.

If the problem still isn't solved, put back each of the items you moved in this step, overwriting the one that may have been created in its place. You don't have to put back the files you moved in Step 1.

Step 3

Move this folder to the Desktop:

Calendars

Note: you're not moving the Calendars application; you're moving a folder named "Calendars". If there's no change, put the folder back where it was.

If the problem is resolved after you move the Calendars folder, the event database is corrupt. You have these choices:

Restore the folder from a Time Machine snapshot or other backup that predates the corruption.

Use a third-party application such as Calendar Cleaner to try to repair the database.

For network calendar accounts, such as iCloud, all you should need to do is re-enter them in the preferences. For subscribed calendars, you only need to re-subscribe.

Jun 15, 2015 11:41 PM in response to Linc Davis

I have the same problem, see my macbook pro calendar keeps reverting back to "new event" every time i make and entry. on average i have to enter and event 3 times before it accepts and post on my calendar. how do i fix this?


I tried Step 1 - this did not help. I did not try Step 2 and Step 3, because I'm wary of re-entering preferences, or the risk of losing data. Indeed, nobody indicated that Steps 1 to Steps 3 resolved the problem...


Also note:

1) I have the same problem on a 2nd Mac, with Calendar events in sync between the two machines via iCloud. Same problem there.

2) the trouble is only with entries to iCloud calendars. Entries to eXchange calendars are fine. But I need my iCloud calendars

3) other discussion lists on this problem suggest to re-set the calendar Refresh settings (from Push to 1 Min, or from 1 Min to 5 Min). This did not help.

4) I noticed that whenever I try to make an entry in Calendar, the console shows the following error message:


16/06/15 08:30:07,150 Calendar[13612]: [com.apple.calendarui.log.locations] [Couldn't find current location with error Error Domain=CalLocationErrorDomain Code=1 "The operation couldn’t be completed. (CalLocationErrorDomain error 1.)"]

No idea what that means, no idea how to fix it.


Anybody has other suggestions?

Aug 29, 2015 1:16 AM in response to Tryswitch

I am also affected by this bug. The problem affects all my Macs (three: MPB, home and office). Only on the iPhone I have not yet seen it happening.

All Macs are running 10.10.5 Yosemite. Updating to Yosemite will not help.


I did try to switch of temporally the internet connection, and used Undo/Redo to get back the contend of the just created event. This works, but when internet is re-enabled the event goes away (or back to New Event). Sometimes, there is an error message from iCloud telling that the event would be existing on the server. But "reverting to server" causes the event to disappear ....


Calendar with iCloud is worse than MobileMe. And the MobileMe team was dismissed by Steve....


http://www.apple.com/feedback/calendar.html

(although it feels like a black hole)

Jun 16, 2015 4:00 PM in response to wflgng

This has been happening to me but only for a month or two...no significant software changes in that time. It is intermittent - sometimes a new event sticks as entered but usually it does not. And the sync via iCloud is less reliable than it was - all very time-wasting.


Apple needs to fix this!


Has anyone called Apple Support for a personal solution? I don't have time for this...

Jun 21, 2015 11:30 PM in response to Linc Davis

...for lack of alternatives, I've tried Steps 2 and Steps 3 described in the post of Linc Davis. This did not help.


Indeed, linking Calendar with my iCloud data from a new user account (certainly no corrupted pref files or databases in this case) resulted in the exact same problem with new events reverting back to "New Event". So it's not a problem with files on my hard disk, it's a problem with iCloud. The observation that creating events in an eXchange calendar works just fine confirms that conclusion,


cheers,


wflgng

Jun 22, 2015 9:50 AM in response to Tryswitch

I've been having the same problem suddenly in the past month or two, its been driving me crazy. Sometimes the event seems to stick and I come back later to find out it didn't and I have to try to remember what the **** I entered there. I think its probably iCloud related, but I can't confirm that, I just know it started happening a month or two ago and nothing I do seems to resolve it.

Jun 22, 2015 6:25 PM in response to Dewdman42

I have a solution!


I finally made time to call Apple today, took awhile but they had me use Disk Utility and that seems to have fixed the problem. If you haven't run that in awhile, try this.


1) Shut down, then turn on holding Command + R; choose language (English) when you get to that screen. This boots your computer with nothing running but Disk Utility. (Also available in Application/Utilities)

2) In Disk Utility run (in order) Verify Permissions, Repair Permissions, Verify Disk, Repair Disk - allow at least an hour to do all of this and don't do anything else on the computer while this is running. Click to show details and you can see if any errors are being found. I had over 100 permissions errors it had to fix.

3) If that does not fix the calendar problem, you will probably have to either entirely reinstall OS 10.9.5, or upgrade to Yosemite.

Jun 22, 2015 7:05 PM in response to Virginia Bruce

The other tip to try, from Apple, is to open iCloud in your browser, view the calendar, then enter an event in Calendar and watch iCloud to see if the event appears there at all, changes to New Entry, etc. That could indicate whether iCloud is, or isn't, the culprit.

You can also try signing out of iCloud, and seeing if the problem still happens in your calendar.

Like you, I find it's a frustrating problem because it occurs intermittently...so far I think Disk Utility repairs fixed the problem for me, but YMMV.

Jun 27, 2015 2:00 PM in response to wflgng

I may have found a fix. In ical I went to preferences:Accounts and selected iCloud and changed the value for Refresh Calendars from "push" to "every minute"


This seems to have eliminated the problem, hasn't occurred since. My guess there is something broken in the push implementation for iCloud, such that somehow its trying to push the default empty event back. I don't know, but I haven't had the problem since changing that setting.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my macbook pro calendar keeps reverting back to "new event" every time i make and entry. on average i have to enter and event 3 times before it accepts and post on my calendar. how do i fix this?

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