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i photo won't open

I'm new to Apple software and products and so far I am not impressed! When I try to open i photo on my new Mac book pro with retina display, I am told that I need to update it from the app store. When I click the link to the App Store I get a message that App Store UK has no knowledge of this update. Result - I am unable to use i photo. I am using OS X Yosemite ver. 10.10.3. Can anyone help please?

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on May 26, 2015 1:51 PM

Reply
Question marked as Best reply

Posted on May 26, 2015 2:22 PM

What version of iPhoto are you trying to open? Control (right) - click on the application and elect Show Info from the contextual menu. There will be the version no.


Try the instructions in the following post by Terence Devlin to get iPhoto 9.6.1 from the App Store:

Terence Devlin

Apr 14, 2015 11:21 AM

Re: Is Iphoto gone ? i want it back!

in response to Johannes666

Recommended


Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1


If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash


Install the App from the App Store.


Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.


http://support.apple.com/kb/HT4928


One question often asked: Will I lose my Photos if I reinstall?


iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

User uploaded file

3 replies
Question marked as Best reply

May 26, 2015 2:22 PM in response to Trialmaster

What version of iPhoto are you trying to open? Control (right) - click on the application and elect Show Info from the contextual menu. There will be the version no.


Try the instructions in the following post by Terence Devlin to get iPhoto 9.6.1 from the App Store:

Terence Devlin

Apr 14, 2015 11:21 AM

Re: Is Iphoto gone ? i want it back!

in response to Johannes666

Recommended


Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1


If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash


Install the App from the App Store.


Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.


http://support.apple.com/kb/HT4928


One question often asked: Will I lose my Photos if I reinstall?


iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

User uploaded file

i photo won't open

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