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A string of text sent in a message Crashes Iphone

A weird Arabic text was sent to my iPhone and caused it to crash, my iPhone seems to be acting fine however someone I know cannot open their messages app. Help?

My friend tried restarting the app multiple times, opening and closing the app, turning on and off imessage, nothing seems to work, I guess the next action should probably be to resync?

iPhone 6 Plus, iOS 8.3, null

Posted on May 26, 2015 4:37 PM

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73 replies

May 26, 2015 9:11 PM in response to Trickly

I work for a call center for a large cell phone company, our call centers are being hammered with this issue.


A less invasive workaround we've found is to have the victim send a picture message (started via Photos app) back to the original sender, which seems to restore the Messages app functionality, then *immediately* delete the entire conversation with the original sender.

May 26, 2015 9:17 PM in response to Trickly

I received the text message as well and it crashed my text messages I wasn't able to send out a text or even open up my text messages. It would just close me out of it. So this is what you need to do Go to your photo album and click on a photo and just start sending it to everyone through via text message that sent you that evil text message and it SHOULD WORK! Hope this helps. It worked for me and my friends

May 26, 2015 10:23 PM in response to Lawrence Finch

My son and I were playing with this, well him mostly, and he's checked it across all the iphone platforms we have, 5 and up, all running iOS 8.3 and it turns off all of them EXCEPT mine. The only readily apparent difference between mine and the rest are the privacy tweaks I've had set since my iPhone 4, when I found out Apple was collecting location information and other data for potential advertising mining.


Could be a place to start looking for a kludge to neutralize this till a fix is done.

May 26, 2015 10:46 PM in response to PaulB183

Just rad on another site that they have found that the text is presented to banners and it causes a fail in the operation that crashes the phone (turns it off) for most and causes a more frustrating problem if it also crashes messages.


THat hat would explain why it didn't effect my phone as I have banners turned off for messenger. It would also explain why others report no issues if the text appears while they are in the screen with the person sending it. No banner.


THat hat is what is being reported elsewhere. I have not replicated same so this is second hand info.

May 26, 2015 11:07 PM in response to PaulB183

Settings -> Notifications -> Messages -> Show Previews -> OFF (gray switch, NOT green).


Alert style when unlocked set to "none"..


iIf what has been reported on Reddit is true and it is the text string being fed to banners that is crashing the phones, these are the settings I've had on my phone that kept it from effecting me when my son tested it on my phone.

May 27, 2015 8:06 AM in response to Lawrence Finch

Yes, sorry, was just using a response to your post as a way of pointing up to the kludge if anyone missed it.


I've tried to get the word out but no one seems to have noticed here or in the other forums (Mac Rumor, etc). They just seem to want to talk about whose phones they've managed to muck up with this.


I must be getting old, because I don't get that? 🙂

May 27, 2015 11:13 AM in response to PaulB183

My niece sent me this message to me as a joke (needless to say, I was not assumed). Fortunately I was texting someone at the time and so, although my phone powered down, my texting app is working just fine. I'm wondering if there is any possibility that something nefarious can be installed on my phone as a result of this text. I know that past incidences of SMS related bugs had installed a virus on any iPhone receiving that text.


http://www.techfragments.com/919/apple-iphone-virus-spreads-by-sms-messages/

A string of text sent in a message Crashes Iphone

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