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A string of text sent in a message Crashes Iphone

A weird Arabic text was sent to my iPhone and caused it to crash, my iPhone seems to be acting fine however someone I know cannot open their messages app. Help?

My friend tried restarting the app multiple times, opening and closing the app, turning on and off imessage, nothing seems to work, I guess the next action should probably be to resync?

iPhone 6 Plus, iOS 8.3, null

Posted on May 26, 2015 4:37 PM

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73 replies

May 28, 2015 5:23 AM in response to Trickly

HI, I havent received this virus text msg, but my messages app won't open at all it crashes immediately. I have tried restarting, tried turning off and on, I have also tried the deleting messages after 30 days, I also tried downloading new app read that somewhere, I have tried the messaging a photo then Going to msgs, and getting siri to msg that goes through but won't let me see the msgs, I have tried the contacts then messages that won't work either. But to top it off it has now happened to my iPads as well. How do I fix this????!

May 28, 2015 7:36 AM in response to Trickly

People can try this:


1) Settings>Messages> Turn iMessage off

2) Use Siri to send a message to yourself and if possible the person who sent you the problematic text message

3) Settings>Messages> Turn iMessage on

4) Open Messages and delete the conversation that has the message in it.

5) If you still can't open Messages go to Settings>General>Reset>Reset Network Settings

6) Sign back into your Wifi Network

7) Try to open Messages again and it should work

May 28, 2015 9:24 PM in response to Trickly

Below are the workarounds Apple suggests to solve the issue of the crashing Messages app:

  • Ask Siri to “read unread messages.”
  • Use Siri to reply to the malicious message. After you reply, you’ll be able to open Messages again.
  • In Messages, swipe left to delete the entire thread. Or tap and hold the malicious message, tap More, and delete the message from the thread.

A string of text sent in a message Crashes Iphone

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