wont power up
Hi my ipad will not charge or power on ..it just has the plug in charger icon
iPad Air
Try to reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263