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Safari web browser highjack

My safari web browser is locked saying I must call a security number

I guess it's been high jacked

iMac

Posted on May 29, 2015 3:23 AM

Reply
Question marked as Best reply

Posted on May 29, 2015 3:27 AM

It is a scam. Please never call the number.

1. Force Quit Safari .


Press command + option + esc keys together at the same time.


When Force Quit window appears, select Safari .
Press Force Quit button at the bottom of the window.

2. Relaunch Safari holding down the shift key .

3. Go to Safari > Preferences > Security > Privacy


Cookies and website data:


Click “Details” button.


Remove the cookie related to this, if there is one.

4. Download and run adware medic tool

You can also find some info here:

http://www.adwaremedic.com/kb/scampopups.php

2 replies
Question marked as Best reply

May 29, 2015 3:27 AM in response to charliepd

It is a scam. Please never call the number.

1. Force Quit Safari .


Press command + option + esc keys together at the same time.


When Force Quit window appears, select Safari .
Press Force Quit button at the bottom of the window.

2. Relaunch Safari holding down the shift key .

3. Go to Safari > Preferences > Security > Privacy


Cookies and website data:


Click “Details” button.


Remove the cookie related to this, if there is one.

4. Download and run adware medic tool

You can also find some info here:

http://www.adwaremedic.com/kb/scampopups.php

Safari web browser highjack

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