How are iTunes App Store billing disputes resolved?
When an iOS app buyer reports an in-app purchase billing problem, what is Apple's process for resolution?
Safari-OTHER, OS X Mountain Lion (10.8.2)
Nornally with just the card issuers bank.
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2 replies
What if there is an actual dispute however? I have a product that delivers paid business information through an app, and once the information is delivered a simple credit to the bank card is not necessarily the appropriate resolution. We are releasing the product in a month or two and are unclear as to how this process (if there is one) works.
How are iTunes App Store billing disputes resolved?