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I recently signed out of my apple account on my IPhone 6. I am trying to sign back in but it just starts loading and stops and asks me to sign in again. It doesn't say I put in the wrong password. So what's wrong?

I recently signed out of my apple account on my IPhone 6 and when I try to sign back in it doesn't allow me to. I press sign in and its like the "sign in" button doesn't work. It doesn't tell me I'm putting the wrong Apple ID or password so what's wrong? It keeps telling me to sign in even when I press the sign in button.

iPhone 6, iOS 8.3

Posted on May 31, 2015 11:48 AM

Reply
1 reply

Jun 2, 2015 11:21 AM in response to AskerA

Greetings AskerA,


Welcome to the Apple Support Communities!


I understand that you are having an issue signing in to the iTunes & App Store on your iPhone, but are not getting any errors. To begin troubleshooting this situation, I would recommend reading over the information in the attached article and working through the suggested steps. Please let me know if the issue continues.


Can't connect to the iTunes Store - Apple Support


Fix issues on your iOS device

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

  1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time.
    Time Zone might list another city in your time zone.
  2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update or connect your iOS device to iTunes and click Check for Update
    on your device's Summary page.
  3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular.
    If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
  5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
  6. Reset (turn off and then on again) your Wi-Fi router.


If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.


Cheers,

Joe

I recently signed out of my apple account on my IPhone 6. I am trying to sign back in but it just starts loading and stops and asks me to sign in again. It doesn't say I put in the wrong password. So what's wrong?

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