Apple Event: May 7th at 7 am PT
I just mailed my phone off to an apple store to be repaired for a battery issue. I'm aware that there are 2 screws missing on the metal plate and the bottom screws that hold the phone and the screen together in place are missing. I'm under a warranty, will they still repair my phone? If not, if I replace the missing screws & take it back... will they then repair it?
iPhone 5c, iOS 8.1.3
I wouldn't call explaining the facts to you as being 'harsh'. Personally, I'd always ask questions before embarking on such a path (trying to repair an iPhone myself), check the warranty terms, and probably post here before doing anything knowing that I would be responsible for anything that would happen to it. I would have then sent it in for a screen replacement which, most likely, would have resulted in you getting a new phone (after paying the repair/replacement cost). That would have taken care of the battery issue as well.
If you get another iPhone, treat it well and don't attempt to repair it or jailbreak it which will also void the warranty.
so if I get a new iphone and transfer my # to it, will it still be voided...?
I don't understand: will what still be voided?
When I mentioned a new phone, I meant that it is your decision if Apple returns your current phone in its current unrepaired state to buy a new one (or not). If you buy/pay for a new phone, you get a new warranty. You will know soon enough what Apple will do - or not do. It shouldn't take more than 24 hours after they receive your phone (check the tracking progress) to contact you.
my question was if you have anew phone is it a new warranty and you've answered it. Yes, they received my phone almost 3 hours ago. When will they report anything to me about the repair....?
I'd say from previous experience: within 24 hours or so.
Sorry for bothering you again. I got this message in my email about my phone repair from apple. What does this mean? That they repaired it..?
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An adult will need to sign for the package, otherwise the courier will return the next business day. If you want the courier to leave the package in your absence, simply click the link below. This option is valid until: 2015-06-04
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what does this mean? I just received this email
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An adult will need to sign for the package, otherwise the courier will return the next business day. If you want the courier to leave the package in your absence, simply click the link below. This option is valid until: 2015-06-04
I don't want to speculate - post back once you get the package.
that'll be kind of pointless because when I get the package, I'd know...
Yes, you'll know, but maybe others here are interested in the outcome. That is what this community is all about: sharing your knowledge.
After mailing in my messed up iPhone which had missing screws... Today, I received a new iPhone from Apple. No extra charge, no denied repair, etc. No problems whatsoever. However, Thanks to everyone that replied. I will take care of this one much better.
Mailed off iphone to apple for battery repair, but I have maybe 4 screws missing from the phone...
