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User profile for user: Peter Jones4
Peter Jones4 Author
User level: Level 1
102 points

Driver for HP Officejet 7400 print/scan

I have an aging (but still functional) HP Officejet 7410 print/scan All-in-One. I have used it on my Mac for several years but due to a HD crash I had to reinstall Yosemite and drivers. I am unable to get a driver (either from Apple or HP) which will talk to this printer. According to the Apple "Printer and Scanner Software Available" (OS X: Printer and scanner software available for download - Apple Support) driver version 2.0.3 is available for this printer. However, Software Update only gives me "HP Printer Software Update version 3.0" which does not include the driver for this printer. Going to the HP website says "Use software update" and does not provide a link to a driver for this printer.


Can anyone explain what's going on, and provide a link to the correct driver for this printer? Could this be related to the fact that this printer is connected by Wifi?


-- Peter

MacBook Air, OS X Yosemite (10.10.1), Asus 27" monitor

Posted on Jun 1, 2015 10:37 AM

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4 replies
User profile for user: Peter Jones4
Peter Jones4 Author
User level: Level 1
102 points

Jun 3, 2015 7:17 AM in response to ShlomiL

That's the problem! I have downloaded "HP Printer Software Update version 3" multiple times in the last month and it never finds the driver for this printer. Although the printer shows up in the "Add" window when I click the "plus" sign in the "Printers & Scanners" System Preferences applet (I almost called it a Control Panel), the printer driver is not presented as an alternative and the applet wants me to use "Generic PCL printer driver." Wondering what is going on here.

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User profile for user: ShlomiL
ShlomiL
User level: Level 3
774 points

Jun 2, 2015 11:35 AM in response to Peter Jones4

Hi,

Install the HP Printer Software Update version 3, that include the print and scan drivers for your printer as you may find listed within the following chart (for the HP Officejet 7400 series):

OS X: Printer and scanner software available for download - Apple Support


Once the driver installed you may scan as listed within Step 4 below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04467713&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=391194


You may also install and use the HP Easy Scan app below:

https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12


Regards,

Shlomi

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Driver for HP Officejet 7400 print/scan

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