Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

imac running slow and giving spinning ball of death. Please help, EtreCheck report enclosed.

Problem description:

Slow computer, frequent spinning ball of death. Especially when browsing using any browser (safari, firefox, chrome). I've tried rebooting, clearing caches and disabling/removing extensions. Sometimes I get a temporary improvement but nothing seems to have worked to resolve the problem sustainably.


EtreCheck version: 2.2 (132)

Report generated 6/1/15, 5:42 PM

Download EtreCheck from http://etresoft.com/etrecheck


Hardware Information: ℹ️

iMac (24-inch, Early 2008) (Verified)

iMac - model: iMac8,1

1 2.8 GHz Intel Core 2 Duo CPU: 2-core

6 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 2600 Pro - VRAM: 256 MB

iMac 1920 x 1200


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 11 days 17:44:23


Disk Information: ℹ️

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (166.89 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. Built-in iSight

Prolific Technology Inc. ATAPI-6 Bridge Controller 1.5 TB

disk1s1 (disk1s1) <not mounted> : 32 KB

Blank Slate (disk1s3) /Volumes/Blank Slate : 1.50 TB (1.45 TB free)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] net.telestream.driver.TelestreamAudio (1.0.6 - SDK 10.6) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.sbd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.xpc.loginitemregisterd.plist

9 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

16 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.epson.ecrp.launcher.plist [Click for support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]

[loaded] com.epson.esua.launcher.plist [Click for support]

[running] com.epson.eventmanager.agent.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[not loaded] org.eyebeam.SelfControl.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

EPPEX Plugin: Version: 4.1.0.0 [Click for support]


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]

thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 [Click for support]

tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 [Click for support]


Safari Extensions: ℹ️

Adblock Plus

ClickToFlash

ClickToPlugin


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

3% WindowServer

2% cloudd

0% ocspd

0% fseventsd

0% nbagent


Top Processes by Memory: ℹ️

657 MB kernel_task

86 MB bird

86 MB cloudd

61 MB mdworker(8)

49 MB Finder


Virtual Memory Information: ℹ️

3.37 GB Free RAM

2.63 GB Used RAM

44 MB Swap Used


Diagnostics Information: ℹ️

May 30, 2015, 09:32:02 AM /Library/Logs/DiagnosticReports/firefox_2015-05-30-093202_[redacted].cpu_resour ce.diag [Click for details]

iMac (24-inch Early 2008), OS X Yosemite (10.10.2)

Posted on Jun 1, 2015 2:51 PM

Reply
8 replies

imac running slow and giving spinning ball of death. Please help, EtreCheck report enclosed.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.