Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reboot loop

my iphone 5 is not turning on and keeps on rebooting when plugged in. it lights up and shows the apple logo but screen goes off then reboots again. help please.

iPhone 5, iOS 8.3, null

Posted on Jun 2, 2015 5:16 AM

Reply
3 replies

Jun 2, 2015 7:40 AM in response to maria_nena

husband is having same problem w/his iphone 5, running 8.0.3 and my 5s is also running 8.0.3


his phone keeps flashing the apple and once it finally rebooted, it lost his contacts, and notes. this happened Sat night, then on Sunday finally the contacts came back after a few reboots. the notes are gone. we've been trying to figure it out two days now.


we went through a stare and compare on my phone vs his phone and now my notes are gone. I finally was able to get some back but only 10/2014 and older. everything between Oct and May is gone.


What on earth is happening & how can we get our notes back?!?!? and his phone just crashed and rebooted again now.

Jun 7, 2015 5:00 PM in response to Lisamarie Miller

http://www.payetteforward.com/why-does-my-iphone-suddenly-turn-off-even-though-s till-have-battery-life-remaining-heres-the-real-fix/


Although this is stated as a fix for the phone shutting off at 50% 30% 20% etc. this is a process that should help you as well in your current situation. Also remember anytime it is possible to back up your phone so that no important data is lost. hope this helps.

reboot loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.