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my windows 8.1 dont recognize my ihone 5 as a device and neither my itunes... please help..

my windows 8.1 dont recognize my ihone 5 as a device and neither my itunes... please help..

i've tried to uninstall and reinstall the itunes but nothing happend...

iPhone 5, iOS 8.3

Posted on Jun 2, 2015 1:21 PM

Reply
1 reply

Jun 4, 2015 12:18 PM in response to ilias26

Hi ilias26,


I understand that your iPhone is not being recognized by your Windows PC. I have an article for you that helps identify the best troubleshooting steps for this issue, and it can be found below:


iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

https://support.apple.com/en-us/HT204095


Thanks for coming to the Apple Support Communities!


Cheers,


Braden

my windows 8.1 dont recognize my ihone 5 as a device and neither my itunes... please help..

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