I have an iphone which was recently wiped now i cant get into the phone because i cant remember the apple id and password I used when I first set up the phone because i have changed them since and I am not allowed to use the one I'm currently using

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Level 1

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I have an iphone which was recently wiped now i cant get into the phone because i cant remember the apple id and password I used when I first set up the phone because i have changed them since and I am not allowed to use the one I'm currently using

I have an iphone which was recently wiped now i cant get into the phone because i cant remember the apple id and password I used when I first set up the phone because i have changed them since and I am not allowed to use the one I'm currently using what must I do now

iPhone 5, iOS 7.1.2

Posted on Jun 3, 2015 7:55 AM

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Answer 1

FoxFifth

Level 10

469,089 points

Jun 3, 2015 8:08 AM in response to Scorpiodoll

You will need to contact Apple for help in finding your old Apple ID and password. One method is https://iforgot.apple.com/appleid

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Answer 2

ZikzakCorp

Level 4

1,089 points

Jun 3, 2015 8:10 AM in response to Scorpiodoll

Go to My Apple ID and select Reset your password. If you don't remember your Apple ID email address, choose Forgot your Apple ID. You can try resetting it by email authentication or answering security questions. If these steps didn't help you change your password, contact Apple Support.

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