iphone 5 won't open
when we try to open up the phone or put in code we get shadow boxes that come up and phone does not respond
iPhone 5
Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
when we try to open up the phone or put in code we get shadow boxes that come up and phone does not respond
iPhone 5
Hi, Tammy.
Thank you for visiting Apple Support Communities.
It sounds like you are experiencing an issue with the touch screen of the device and is unresponsive. Try the troubleshooting steps in the article below.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
-Jason H.
iphone 5 won't open