Lost all my Apple Watch Activity history after broken iPhone.

Is there any way to retrieve my activity history?


My iPhone 6 screen partially broke. Being proactive, I decided to unpair the apple watch from the broken phone before getting my replacement iPhone 6. Then paired my Apple Watch with the replacement iPhone 6. I had at that point started from scratch on the Apple Watch as if I just opened it from the box. All my settings were defaulted and no activity history.


I decided to restore my broken iPhone’s backup over the replacement iPhone which was a very recent backup. Then when opening the iPhone Apple Watch app, was instructed to RESET the apple watch from the Apple Watch settings app. Once I did that, I paired the apple watch with my replacement phone.


I was asked to “restore” my apple watch and I selected YES. Once I did that, it synched up with my iPhone and all my settings for my apple watch were back the way they were before, including my glance views and home screen/clock settings.


Unfortunately, zero Activity history was maintained. Is there any way to retrieve my activity history?

Apple Watch, Watch OS 1.0.1, Apple iPhone 6 iOS 8.3

Posted on Jun 6, 2015 8:23 AM

Reply
55 replies

Oct 21, 2015 7:34 AM in response to John Galt

Sorry to resurrect an old thread, but the https://support.apple.com/en-us/HT204518 page is a little confusing. Do all of the iPhone iCloud / encrypted backups include the Apple Watch data, or only the backups done when the Apple Watch has been unpaired from the phone?


If it's the latter, that's obviously not great. Who wants to unpair/repair their watch constantly just to get a complete backup?


Also, it'd be wonderful if they'd fix the iCloud backups. The whole thing is moot since I didn't know about the encrypted/unencrypted difference in backups, and I didn't have the option to use the iCloud backup! I'm seriously not pleased about losing 4 months of Activity data. Though at least it wasn't a couple years' worth.

Oct 21, 2015 7:47 AM in response to NJKNC

When I've unpaired my watch ( I got a new phone ) a backup was created and when I went to pair it with the new device I was offered every backup that had been done for my watch so I picked the latest one. You can delete the older ones but apparently they are all stored somewhere.


I later had to perform a restore of my phone for various issues. All Health and Activity data from when I first got my watch was restored in the process. So you will get all your data back without worrying about the watch backups.


Also when when I first got my new phone and set it up by a restore from the previous phone's backup all the existing Health and Activity data both from the phone itself as well as any sourced from the watch was now on my new phone.

Sep 26, 2016 12:14 PM in response to ATNewby

So for someone moving from one iphone to another, the only way to move Health & Activity data to the new iphone is:

  1. Backup and restore from icloud. May be cost prohibitive if you can't backup and restore selectively
  2. Backup and restore from itunes WITH encryption turned on

Now that I already did an un-encrypted restore and have 3 new days of data, are my only options the following?:

  1. Do an encrypted backup with my old iphone (I still have it) and restore to the new iphone and lose the most recent data, OR
  2. Keep the last 3 days, and lose all my previous data

Nov 17, 2016 8:18 PM in response to ATNewby

It is very frustrating that Apple Activity data is only stored in the phone and backups. It is not scalable, it is not usable.

If Apple claims it can be a player on fitness applications market they should study experience of existing leaders such as Garmin or FitBit.

So far the Activity and Health applications rather look as poor attempt. I hope they will be significantly improved.

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Lost all my Apple Watch Activity history after broken iPhone.

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