Lost all my Apple Watch Activity history after broken iPhone.

Is there any way to retrieve my activity history?

My iPhone 6 screen partially broke. Being proactive, I decided to unpair the apple watch from the broken phone before getting my replacement iPhone 6. Then paired my Apple Watch with the replacement iPhone 6. I had at that point started from scratch on the Apple Watch as if I just opened it from the box. All my settings were defaulted and no activity history.

I decided to restore my broken iPhone’s backup over the replacement iPhone which was a very recent backup. Then when opening the iPhone Apple Watch app, was instructed to RESET the apple watch from the Apple Watch settings app. Once I did that, I paired the apple watch with my replacement phone.

I was asked to “restore” my apple watch and I selected YES. Once I did that, it synched up with my iPhone and all my settings for my apple watch were back the way they were before, including my glance views and home screen/clock settings.

Unfortunately, zero Activity history was maintained. Is there any way to retrieve my activity history?

Apple Watch, Watch OS 1.0.1, Apple iPhone 6 iOS 8.3

Posted on Jun 6, 2015 8:23 AM

55 replies

Sep 26, 2016 12:14 PM in response to ATNewby

So for someone moving from one iphone to another, the only way to move Health & Activity data to the new iphone is:

Backup and restore from icloud. May be cost prohibitive if you can't backup and restore selectively
Backup and restore from itunes WITH encryption turned on

Now that I already did an un-encrypted restore and have 3 new days of data, are my only options the following?:

Do an encrypted backup with my old iphone (I still have it) and restore to the new iphone and lose the most recent data, OR
Keep the last 3 days, and lose all my previous data

sberman

Level 10

272,280 points

Sep 26, 2016 12:23 PM in response to Buffasaur

Yes, those are your two options.

I received an iPhone 7 last week and do not encrypt my backups. So I started afresh with my Health & Activity data. I realized I don't really ever look backward at the old data, and feel like I'm missing nothing at all.

ioutkine

Level 1

4 points

Nov 17, 2016 8:18 PM in response to ATNewby

It is very frustrating that Apple Activity data is only stored in the phone and backups. It is not scalable, it is not usable.

If Apple claims it can be a player on fitness applications market they should study experience of existing leaders such as Garmin or FitBit.

So far the Activity and Health applications rather look as poor attempt. I hope they will be significantly improved.

Dec 28, 2016 7:39 PM in response to ATNewby

Unbelievable! Same issue happened to me right now! I lost everything 😟 And even Unique Thanskgiving 5K Run Achievement

Dec 28, 2016 7:41 PM in response to ipretender

Apple must keep Watch data in the iCloud separately from an iPhone. Apple does not care about customers and their data! I spent on Apple Watch $1200 (3 items) and lost data. Very disappointed!

Jan 11, 2017 3:26 PM in response to djkritik

There is no way if you don't have access to the old iPhone.

Unbelievable, how Apple take care of your problems. The company knows about this problem more than a year and does nothing.

Oct 8, 2017 5:59 PM in response to ATNewby

iphone just lost all my activity data since 2 years ago. I am so angry about it. Maybe this is the time to move on and say good bye to apple.

Oct 8, 2017 7:32 PM in response to IdrisSeabright

The FULL Backup does not include “Activity Data”.

Oct 31, 2017 5:35 PM in response to supercala riccardo

supercala riccardo wrote:

It is my decision to encrypt or not data.

That is absolutely, completely true. And, it's Apple's choice to only save Health data in encrypted back ups.

Oct 31, 2017 5:41 PM in response to Lawrence Finch

Which, of course, are encrypted back ups! So, once again, Apple is removing supercala's freedom of choice by forcing them to use encrypted back ups if they want to use iCloud. Oh, no!

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Lost all my Apple Watch Activity history after broken iPhone.