Items can't be copied because you don't have permission to read them

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Level 1

14 points

Items can't be copied because you don't have permission to read them

Hello,

a reoccurring issue that I haven't found a solution to: I'm trying to copy & paste multiple folders from a Virtual Drive (in this case a mounted Bitcasa Drive) to my local drive. Every time I receive the error message: "Items can't be copied because you don't have permission to read them". Clearly I believe I do, which is why I can't explain the issue.

Other topics I've found on the issue:

(Yosemite) Items can’t be copied because you don’t have permission to read them.

(Snow Leopard) Items can't be copied because you don't have permission to read them

I'm running OS X Yosemite 10.10.4 (14E26a).

I have read & write permission both on my local and my Virtual Drive. I'm also logged in as the Admin.

I've also verified disk permissions (although the mounted Virtual Drive doesn't appear there, only my local drive - therefore probably a pointless step).

I've run "Carbon Copy Cloner" as suggested in the thread above. Also no luck with that.

Any suggestions much appreciated!

Hannes

MacBook Air, OS X Yosemite (10.10.3), Running 10.10.4

Posted on Jun 6, 2015 8:56 AM

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Answer 1

Eric Root

Level 10

684,537 points

Jun 6, 2015 10:56 AM in response to weilandh

User File Ownership - Reset see post by Linc Davis

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Answer 2

Jun 6, 2015 11:13 AM in response to weilandh

This is likely a problem with the BitCasa drive's setup. Provided you can create a folder or copy a file to your destination folder from another location (besides the bitcasa drive), the error you are seeing says you cannot "read" the files, and not "write" to the destination. While you might be able to go to the BitCasa folder/drive and adjust permissions on it, you might look into contacting BitCasa support for how their product handles files and what they might suggest as a solution.

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Answer 3

weilandh Author

Level 1

14 points

Jun 7, 2015 3:07 AM in response to Eric Root

@ Eric Root

Thanks for the suggestion. Seems overkill to reset all permissions and unfortunately doesn't tell me why the issue has occurred in the first place. Regardless, if I'm reading the instructions correctly the reset wouldn't apply to my virtual drive but instead only to my local hard drive.

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Answer 4

weilandh Author

Level 1

14 points

Jun 7, 2015 3:10 AM in response to Topher Kessler

@Topher Kessler

Thanks for the comment. I recognize that this is not a 'write' issue. I'm also able to read/write normally on my hard drive, so the assumption is that it's to do with the Bitcasa Drive.

I'm already in touch with Bitcasa Support trying to narrow down the issue (no luck so far), but seeing that similar issues have occurred with other Mac OS X users, it may be easier to ascertain a solution through this forum.

Any other ideas much appreciated.

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