How can I do for report a billing problem from my apple ID?

I had a report for my billing and i found a buy to my credit card with my apple id but i don't found what is for. What can i do?

Apple Mail-OTHER, OS X Yosemite (10.10.2)

Posted on Jun 8, 2015 10:00 PM

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Posted on Oct 24, 2017 11:15 AM

What you do will depend upon where the charges are coming from. Are they on your iTunes account's purchase history ? If they are , and if neither you nor anybody who has access to the account did them, contact iTunes Support as per my reply immediately above your post ; if they are not on your iTunes account (nor any account you've linked to the card), and if they aren't temporary store holding charges, contact the card issuer.

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Question marked as Top-ranking reply

Oct 24, 2017 11:15 AM in response to Joslissy

What you do will depend upon where the charges are coming from. Are they on your iTunes account's purchase history ? If they are , and if neither you nor anybody who has access to the account did them, contact iTunes Support as per my reply immediately above your post ; if they are not on your iTunes account (nor any account you've linked to the card), and if they aren't temporary store holding charges, contact the card issuer.

Mar 24, 2017 8:50 PM in response to ovillamil

I have the same problem. I emailed Apple and received this response but no one has followed through to help me correct this. Now what????? I can't find an email to get assistance.

We'll be in touch.
An iTunes Store representative will review your request and should send you a personal response within 48 hours. That response will include a record of your request. While you are waiting, you may find these articles helpful:
iTunes: Possible iTunes Store errors
Resume interrupted iTunes Store downloads
If your music is missing from iTunes
Resend iTunes Gifts
This is your case number: 100157822861
Thanks,
iTunes Store Customer Support

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How can I do for report a billing problem from my apple ID?

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