How can I do for report a billing problem from my apple ID?
I had a report for my billing and i found a buy to my credit card with my apple id but i don't found what is for. What can i do?
Apple Mail-OTHER, OS X Yosemite (10.10.2)
I had a report for my billing and i found a buy to my credit card with my apple id but i don't found what is for. What can i do?
Apple Mail-OTHER, OS X Yosemite (10.10.2)
What you do will depend upon where the charges are coming from. Are they on your iTunes account's purchase history ? If they are , and if neither you nor anybody who has access to the account did them, contact iTunes Support as per my reply immediately above your post ; if they are not on your iTunes account (nor any account you've linked to the card), and if they aren't temporary store holding charges, contact the card issuer.
Do you have a question for your fellow users about it ?
I have charges on my bank account that I have not authorized
Hi!
Today Apple take from my account 79euro and I don’t know what for!!i don’t use eny pay apps or nothing !!!
I want my money back !!!!
why do i get $7.91 billing for digital services?
I reported this issue last month.
I'm being charged $3.99 and $9.99
on my business checking account debit card.
I have never used this card for apple store.
plus I don't receive a email re: the purchases for these?
The credit card I have on file is my personal on my IPhone.
This is very confusing.
Gilda Leslie
<Personal Information Edited by Host>
Don't post your phone numbers, you already know that we are fellow users and that these are user-to-user public forums - I've asked the hosts to remove them from your post.
If by 'never used this card for apple store' you mean with iTunes, and if for some reason you haven't already done so, contact the card issuer and get the card cancelled and replaced
Try contacting them again : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html
If it's an iTunes auto-renewing subscription : View, change, or cancel your subscriptions - Apple Support
If you've looked at your iTunes (and other account you've linked to the card) account's purchase history (see my first reply on this thread if you don't know how to look at your purchase history) and don't recognise some of the purchases, change the account's password if you haven't already done so, and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html
It's showing on your credit card statement, or have you received an email (which might be a phishing attempt) ?
To view your account's purchase history :See your purchase history in the iTunes Store - Apple Support
If it shows there, and you didn't buy it and nobody else has access to your account or devices/computers, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password
If it shows on your credit card but not on your account then contact your card issuer.
I have 2 charges to my credit card I did not make. Who made t5hem and what were they for?
You already know that you are only talking to fellow users on these user-to-user forums, nobody on here will know. Have you looked at your accounts purchase histories ? Are you a family organiser in family sharing ?
I Found an amount of $22.41 on my debit card the date was 7/5/16 and I have no email stating that a purchase was made..so this is a problem..and since there is no information that I purchased anything I need a refund...
I Didn't make any purchases because usually I get the email backing up the purchase, but this amount I didn't get an email..
If I can't get my refund ..iTunes took that money and I didn't authorize it...I am going to report this as fraud to my bank or the FTC...this is terrible..and now your telling me to contact you later because I'm out of time..address this problem..
How can I do for report a billing problem from my apple ID?