Grey dotted circles when manually syncing Ipod Touch with Itunes

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Grey dotted circles when manually syncing Ipod Touch with Itunes

Hi all,

I'm absolutely tearing my hair out with my Ipod Touch and ITunes.

I manually sync my music to my Ipod touch as my music library is quite big and wouldn't all fit on my Ipod.

For about the last 3 months when ever I add a CD to ITunes and try and drag over to my Ipod Touch I get the dreaded grey dotted circles on the music on my device bit.

Its also happening on some existing albums in my library when I try and drag them over.

I tunes is up to date with the latest version as is my Ipod touch.

Tried lots of things but doesn't seem to work.

Any help would be great.

iPod touch

Posted on Jun 9, 2015 5:01 AM

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Answer 1

lllaass

Level 10

210,513 points

Jun 9, 2015 8:51 AM in response to Readman14

What does the gray dotted circle in iTunes mean?

Dotted circles next to songs, won't sync, red circle with square?

Can't add songs to iPod. HELP! Greyed out songs with dotted circle.

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Answer 2

Readman14 Author

Level 1

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Jun 9, 2015 11:22 AM in response to lllaass

Nope. None of those work. Just lost all the songs on my ipod as it turned all the music files to "other" and couldn't be played.

Itunes used to be so simple before they brought all this syncing stuff in.

Any other ideas gratefully received

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Answer 3

lllaass

Level 10

210,513 points

Jun 9, 2015 12:49 PM in response to Readman14

An "other" larger than about 1 1/2 GB indicates corrupted files.

What is the Other on my iPhone and How to Remove It

What is "Other" and What Can I Do About It?

Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.

To restore from backup see:

iOS: How to back up

To restore to factory settings/new iPod see:

iTunes: Restoring iOS software

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