iPad 2 - PowerPoint "Cannot Play Media"

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Level 1

8 points

iPad 2 - PowerPoint "Cannot Play Media"

I have a PowerPoint presentation that I have added to my iPad that has four different videos in it. Three of the videos play but one of them does not. The video that does not play is video #3. Please see below for full details on the videos. All videos are saved as .mp4 files.

Video 1 Video - Length: 1m24s, frame width: 1920, frame height: 1080, data rate 7052kbps, total bitrate: 7210kbps, frame rate: 29/second

Video 1 Audio - Bit rate: 157kbps, channels: 2(stereo), Audio sample rate: 48kHz

Video 2 Video - Length: 35s, frame width: 1280, frame height: 720, data rate: 15210kbps, total bitrate: 15210kbps, frame rate: 29/second

Video 2 Audio - None

Video 3 Video - Length: 1m17s, frame width: 720, frame height: 480, data rate: 2975kbps, total bitrate: 3163kbps, frame rate: 29/second

Video 3 Audio - Bit rate: 188kbps, channels: 2(stereo), Audio sample rate: 48kHz.

Video 4 - Length: 1m32s, frame width: 1280, frame height: 720, data rate: 18934kbps, total bitrate: 18934kbps, frame rate: 29/second

Video 4 - Audio - None

iPad 2, iOS 8.3

Posted on Jun 9, 2015 12:35 PM

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Answer 1

mxp331 Author

Level 1

8 points

Jun 10, 2015 6:57 AM in response to mxp331

It ended up being an issue with the audio formats. I tried to add the four videos to the iPad via "Movies" and the two videos with audio did not transfer. Using a video converter I changed the video output to Mpeg 4 AVC (x264), the audio output to AAC (lav) with 160 bitrate, and the output format to MP4 Muxer. With those settings the videos played in both "Movies" and in the presentation.

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