unable to activate iPad 2

Hi,

I work at an IT rental company and I have the exact same problem today with 8x iPad's 2 3G! They were rented to a company in Scandinavia which also rented some iPad's 4 4G, and those resets wore successful. Only the iPad's 2 have this problem. I tried a few different SIM cards and did a DFU reset which were all unsuccessful. Hope someone knows what's going on.

Marc

Yes, I have the same problem with my iPad2—just reset it and now cannot activate due to this "Unsupported SIM" message. Looks like Apple have b0rked something.

Currently talking to Apple re this as we have three iPads that have the same issue.

Apple Support rep with whom I spoke had me perform a factory reset and then attempt to activate through iTunes: but that only leads to the same "Unsupported SIM" message being displayed from within iTunes instead (this despite the fact that I don't even have a SIM inserted on this occasion—I've previously tried with known working SIMs from other iPads).

He claims that "it must be a hardware issue with the SIM card reader in the iPad" and has suggested that I book the device in for repair. Both logical reasoning and the similar experiences reported here by other people strongly suggest he's wrong, but I guess I shall have to do what he recommends.

Please do update us if you reach a solution.

Same problem in Russia. I even don't use sim.

"Hardware issue" - omg, support said it to me. But how it can be hardware problem, if 2 hours ago iPad was working and after firmware update it isn't?

Same here, this morning my ipad was working fine, updated itunes and my ipad crashed. I was forced to do a reset and now I get:

Unsupported SIM

The Sim card you are attempting to use is not a standard 20 digit ICCID that is required by the iPhone. This is not a hardware issue with the iPhone. Please contact your carrier and obtain a standard SIM card.

Worst thing is you cannot access restore options anymore. This is not a hardware issue. If it is, it was caused by their update.

Same has just happened to me on iphone 4:

Unsupported SIM

The Sim card you are attempting to use is not a standard 20 digit ICCID that is required by the iPhone. This is not a hardware issue with the iPhone. Please contact your carrier and obtain a standard SIM card.

Been on Apple chat and they are denying it is a software or phone hardware issue, but phone was fine before restore. I tried several sims all currently working and all come up with same error. It seems because Apple have not declared an issue that it must be my phone is faulty and out of warranty. Got an appointment at an Apple store. Not holding my breath that it will be my problem and not theirs and therefore costly to me!

Same issue here on an Iphone 4

Same problem on ipad 2 in Italy

also without the sim.

.

same here with ipad 2 in new zealand

Unsupported SIM

Same Problem in Korea.

just it happend.

OMG

Same issue here aswell, on an iPad 1 and 2. This also happens on the iPad Air 2, the only difference is that it is not an obstacle for activation.

Same in Spain, only with iPad 2....

In Australia and I am getting this message now as well with an iPhone 4s. Very frustrating!

Same problem here, reinstalled ios in dfu mode, but still same error.

From spain