Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to activate iPad 2

one of the user returned the iPad to the company

and we select reset and delete all content

user key in the iPad password


after deletion, the iPad cannot activated

the iPad is connected to WIFI


it will say UnSupported SIM,

The Sim card you are attempting to use is not a standard 20 digit ICCID that is required by the iPhone.

This is not a hardware issue with the iPhone. Please contact your carrier and obtain a standard SIM Card


i have tried a sim card from the iPhone, doesnt work

i have tried WITHOUT sim card, doesnt work

both scenario show the same message


Please help


Kit

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 16, 2015 2:33 AM

Reply
48 replies

unable to activate iPad 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.