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My imac keeps restarting and freezes on grey screen with safe mode restart

My iMac 27" with Yosemite latest update, keeps restarting. Now has gone into a loop of restarting when it gets to the grey screen. When attempting to start in Safe mode by holding sift k

iMac (27-inch Mid 2011), OS X Yosemite (10.10.3), also running Parallels with Win 7

Posted on Jun 16, 2015 2:20 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2015 3:43 AM

See if the tips here help Mac OS X: Gray screen appears during startup - Apple Support

7 replies

Jun 16, 2015 1:57 PM in response to SeaPapp

I know that this is now off topic, but I would like to know in what way, the Apple OS protects you from intruders. I have used Nortons for many years and there have been numerous intruders discovered and dealt with. I am prepared to learn about the need for third party protection and will look into this more sometime.

Thanks for your advice, Mike.

Oct 17, 2015 10:26 PM in response to John from Yass

Eventually I took the iMAc to the Genius Bar and it was found to have a faulty video card. This was replaced for free as it was part of a recall program form Apple.


What is annoying about this is that Apple would have known that my model had the faulty card but had not informed me I may have innocently paid several hundred dollars to bet it fixed.

My imac keeps restarting and freezes on grey screen with safe mode restart

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