What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

When doing a search I clicked on a image and had several pop ups changing my browser preference and opening up ads to purchase home furniture and such. I corrected all my preferences as well as deleting the cookies and relevant history. But two items showed up on my launchpad. "MegaBackup", "Reset Search" and "MacKeeper" How do I get rid of them?

MacBook Air, OS X Yosemite (10.10.3)

Posted on Jun 17, 2015 11:54 AM

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115 replies

Jan 1, 2016 3:56 PM in response to danielfromclarkston

I have el Capitan. I had the same problem with Megabackup, Mackeeper and one other program. This is the only thing that worked for me:


How to manually remove MacKeeper from your Mac

May 19, 2015 by Topher Kessler

25 Replies


User uploaded fileOne of the more controversial pieces of software available for OS X is a package called MacKeeper, which by fairly aggressive and widespread scare-tactic advertising has many Mac users convinced it is required software for keeping their systems safe, clean, and in proper working order. Any claims that this or similar software are requirements are false, but unfortunately many who have tried the software may find that even after removing it, they still have remnants of it on their systems that issue various notices about how their systems are critically unsafe, with recommendations to re-activate and re-install the software.

If you have installed this software on your Mac, then there is a way to remove it and all of its contents from your system, which will take a little digging around on your Mac, but which should be quite doable for most people.

1. Backup your Mac

First, be sure you back up your Mac by updating or creating a Time Machine backup or a system clone. Even though this backup will contain the MacKeeper files, it will ensure your system is restorable in case something goes wrong.

2. Turn off all MacKeeper security features

MacKeeper includes a numbers of security options, such as file encryption and safe browsing, so be sure to open MacKeeper and completely turn these features off. This will ensure your “secured” files are accessible once MacKeeper is removed. After doing this, close the program and again update your Time Machine backup to ensure all files are properly backed up.



3. Remove the MacKeeper Files


Now for the fun part: remove all of the following files from your system, which seem like a lot, but they can be accessed primarily through the Finder just like any other file. There are several places these files are located, so we will go through each location separately. At most you may be required to supply your administrative password when removing some of these files, and will only need to use special tools like the Terminal for a couple of the files:

The Applications Folder

Go to your Applications folder and remove the MacKeeper.app program located in there. As with all the files here, do this by dragging it to the trash (select it and press Command-delete), followed by emptying the trash.

Your Home Library Folder

For the files in your home library, open the Go menu in the Finder, and then press the Option key to reveal the Library if it’s not already present. Selecting this will open the Library folder, in which you can locate and remove the following files (note that “Library” here indicates the folder opened from the Go menu):

Library > Application Support > MacKeeper Helper Library > Caches > com.zeobit.MacKeeper Library > Caches > com.zeobit.MacKeeper.Helper Library > Caches > com.mackeeper.MacKeeper Library > Caches > com.mackeeper.MacKeeper.Helper Library > LaunchAgents > com.zeobit.MacKeeper.Helper.plist Library > LaunchAgents > com.zeobit.MacKeeper.plugin.Backup.agent.plist Library > LaunchAgents > com.mackeeper.MacKeeper.Helper.plist Library > Logs > MacKeeper.log Library > Logs > MacKeeper.log.signed Library > Preferences > com.zeobit.MacKeeper.plist Library > Preferences > com.zeobit.MacKeeper.Helper.plist Library > Preferences > com.mackeeper.MacKeeper.plist Library > Preferences > com.mackeeper.MacKeeper.Helper.plist

Keep in mind that these files will need to be removed for every user account that has been logged into while MacKeeper has been installed, especially if the program has been run under that account.

Your Documents Folder

Choose “Documents” from the Go menu in the Finder, and then locate and remove the MacKeeper Backups directory.

Your Mac’s Global Library folder

Now open the Go menu and choose “Computer,” in which you will see your hard drive (e.g., “Macintosh HD”). Open this drive, and then then locate and remove the following files and folders in the Library folder you see here:

Macintosh HD > Library > Application Support > MacKeeper Macintosh HD > Library > LaunchDaemons > com.zeobit.MacKeeper.AntiVirus.plist Macintosh HD > Library > LaunchDaemons > com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist

The Hidden System Files

The last step is to remove some hidden files in system folders that are not directly accessible in the Finder. To do this, in the Finder press Shift-Command-G or choose “Go To Folder” from the Go menu. Then type “/private/tmp/” and press Enter to open this hidden folder. In here, remove the file called “com.mackeeper.MacKeeper.Installer.config.” Next, repeat this step but type “/private/var/db/receipts/” instead, and then remove the following files:

com.mackeeper.MacKeeper.affid.pkg.plist com.mackeeper.MacKeeper.affid.pkg.bom com.mackeeper.MacKeeper.pkg.plist com.mackeeper.MacKeeper.pkg.bom

A last file to remove is a hidden preferences file, which is most easily dealt with by running the following command in the Terminal utility (copy and paste it if needed, and then supply your password when prompted–your password will not show when typed):

sudo rm /Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78

4. Restart your Mac

After all of these files have been removed, reboot your Mac to ensure all running MacKeeper processes are shut down and are not launched again by the scripts and configuration files you just removed. At this point, your system should be clear from the MacKeeper software.

As of this writing, MacKeeper’s version is 3.4.2

May 11, 2016 5:17 PM in response to Tybau

I cannot find MegaBackUp in my Activity Monitor, so I can't 'kill' it there. Any other suggestions? I have already deleted the app from my Applications center via going into the program and pressing ctrl+alt+delete, then going into Apps and removing it. However, these nasty ads are still popping up as well as the fake Mac Technical Support. Ideas?

May 14, 2016 8:36 AM in response to Tybau

Thanks A MILLION. This worked for me. I had tried several other options. So I had a flash player pop up and when I went to install that, that's when this awful awful awful application installed itself. My question is HOW IS THIS LEGAL. It is so blasted awful. I cannot believe they can hijack adobe flash player and get off scott free. This happned on both our newest mac laptops we purchased. My daughter's and then mine. I had to google support (thank heavens for that and all of you on here) to get rid of it both times. Infuriating.

May 20, 2016 5:13 PM in response to danielfromclarkston

1. The said MegaBackup is a paid online storage service in the market.

2. Study shows that the Mac version of official client (md5, 1da8ffa9bec86e6adb61fa68f7673b60) is totally risk-free; meantime, some starters could also get MegaBackup for Mac installed along with some adware/ PUP like items. And MegaBackup for Windows (md5, e605553134f1eecdade1353c32fbd882) at least had detection ratio of 1 / 56, and it has been detected as Posible_Worm32 by TheHacker, according to a file file@ Virustotal from Google@ https://www.virustotal.com/en/file/ef8c0167a568122143fe30a9a5770a7a6ce7257a8f86b 51a41907a87ac66dec6/analysis/

3. Suggestion: Cleanly rid of MegaBackup on yr computer - follow this article if you still have trouble uninstalling the app on yr own; find better & safer alternative options like Dropbox for Mac, iDrive, and alike. For more, you can read http://www.macworld.com/article/1142606/online_backup.html


Take care! 🙂

Jun 29, 2016 7:56 PM in response to danielfromclarkston

Beware with the flash player updates, that is how Mackeeper and MegaBackup got into my computer. I followed all the instructions and was able to remove the applications, but my safari browser kept on showing another browser instead of the google one I have as default. I finally decided to use time machine and go to a previous version of my computer, as I am very careful with all my info in the computer. I didn't lose any files because I backed up my time machine 2 weeks ago and saved the new files in a pendrive before deleting all the info in my computer and using my latest backup. Good luck...

Oct 4, 2016 8:42 AM in response to danielfromclarkston

Thats exactly what I did. I really resent applications self loading when you visit free stuff. I would try to make it quit in the tray then in applications move to trash but it wouldn't shut off. Went to utility monitor and was able to force quit it.

There should be some kind of law about companies loading apps on a machine sneakily. I usually clean that garbage up but then theres people like my mom, 87 who gets totally handicapped because popups stop her from using the computer. Its like being violated.

Oct 17, 2016 2:59 PM in response to danielfromclarkston

Also, search for megabackup in the finder and click the + sign (next to save) and in the drop down menu select "other" and scroll down to where it says "system files" and select that. Then choose "system files" and "are included" and that will bring up any and all files for the application. Select all and delete. Then empty your trash. It should now be completely removed from your MacBook Air

Jan 6, 2017 8:25 AM in response to SeaPapp

Worked - but I watched in Activity Monitor as the app re-initiated the stream even though it was closed. I had to kill it in Activity Monitor and then quickly get it to the trash and flush it before it "regenerated" itself somewhere behind the scenes, or else trash would give the same info that it was "open" even though the application was closed.

Jan 24, 2017 6:18 PM in response to danielfromclarkston

I just got this trashware too, and removed it successfully.


Please follow those easy steps:

1. Open the Mega Backup

2. Open the "Finder"->"Applications", and find Mega Backup there, get ready to remove it

3. Click the Apple logo on the left-top corner, and find "Force Quit", normally it didn't shows up, but if you keep the software open, you can find it here

4. Force Quit it

5. Remove it quickly


Hope this could help you : )

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What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

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