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What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

When doing a search I clicked on a image and had several pop ups changing my browser preference and opening up ads to purchase home furniture and such. I corrected all my preferences as well as deleting the cookies and relevant history. But two items showed up on my launchpad. "MegaBackup", "Reset Search" and "MacKeeper" How do I get rid of them?

MacBook Air, OS X Yosemite (10.10.3)

Posted on Jun 17, 2015 11:54 AM

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115 replies

May 3, 2016 3:24 PM in response to danielfromclarkston

@danielfromclarkston

1. MegaBackup is a paid cloud storage & data-syncing service from Tortola, British. Its Windows version of download (md5, 522b0159a5c7f6827a9c599a06957f0c) has been detected as riskware, according to this Virustotal.com file report. Then remove it in time for good, and look for other better alternatives@ http://www.cnet.com/news/cloud-based-storage-options-for-mac-os-x/#! . Its Mac version is risk-free so far. For more, you can read this article.

2. Apparently, your Mac had been infected adware and browser hijackware. To address your issues, try doing the following below:

  • save your personal data like your bookmark in Safari and/or other Mac version of browser, restore 'em to their factory value. Clean all temporary files. Reboot yr Mac. Check it out later. More, you can move that unwanted website into blacklist.
  • Clean undesired apps. Run Activity Monitor ( http://www.howtogeek.com/227240/how-to-monitor-your-macs-health-with-activity-mo nitor/ ) , find out those apps' install path info, then terminate associated processes that match the mentioned app, such as "Reset Search". Use a valid app remover in the market if you're new to making changes to Mac, or uninstalling app manually.
  • Scan yr Mac using an up-to-date antivirus app in the market.

3. Below are proactive security measures:

  • Always be cautious when surfing, this helps prevent your Mac from being infected with fakealerts even scareware, such as "Your disk/system is at risk".
  • Always perform a virus check before running or opening downloaded items. This can secure your Mac against adware even malware.
  • Always slow down your mouse when installing 3rd-party apps. This helps keep unwanted bundled apps at bay.

May 11, 2016 5:17 PM in response to Tybau

I cannot find MegaBackUp in my Activity Monitor, so I can't 'kill' it there. Any other suggestions? I have already deleted the app from my Applications center via going into the program and pressing ctrl+alt+delete, then going into Apps and removing it. However, these nasty ads are still popping up as well as the fake Mac Technical Support. Ideas?

May 14, 2016 8:36 AM in response to Tybau

Thanks A MILLION. This worked for me. I had tried several other options. So I had a flash player pop up and when I went to install that, that's when this awful awful awful application installed itself. My question is HOW IS THIS LEGAL. It is so blasted awful. I cannot believe they can hijack adobe flash player and get off scott free. This happned on both our newest mac laptops we purchased. My daughter's and then mine. I had to google support (thank heavens for that and all of you on here) to get rid of it both times. Infuriating.

May 20, 2016 5:13 PM in response to danielfromclarkston

1. The said MegaBackup is a paid online storage service in the market.

2. Study shows that the Mac version of official client (md5, 1da8ffa9bec86e6adb61fa68f7673b60) is totally risk-free; meantime, some starters could also get MegaBackup for Mac installed along with some adware/ PUP like items. And MegaBackup for Windows (md5, e605553134f1eecdade1353c32fbd882) at least had detection ratio of 1 / 56, and it has been detected as Posible_Worm32 by TheHacker, according to a file file@ Virustotal from Google@ https://www.virustotal.com/en/file/ef8c0167a568122143fe30a9a5770a7a6ce7257a8f86b 51a41907a87ac66dec6/analysis/

3. Suggestion: Cleanly rid of MegaBackup on yr computer - follow this article if you still have trouble uninstalling the app on yr own; find better & safer alternative options like Dropbox for Mac, iDrive, and alike. For more, you can read http://www.macworld.com/article/1142606/online_backup.html


Take care! 🙂

Jun 29, 2016 7:56 PM in response to danielfromclarkston

Beware with the flash player updates, that is how Mackeeper and MegaBackup got into my computer. I followed all the instructions and was able to remove the applications, but my safari browser kept on showing another browser instead of the google one I have as default. I finally decided to use time machine and go to a previous version of my computer, as I am very careful with all my info in the computer. I didn't lose any files because I backed up my time machine 2 weeks ago and saved the new files in a pendrive before deleting all the info in my computer and using my latest backup. Good luck...

What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

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