My download in the App Store is stuck on "Waiting..." how can I fix this?

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graeme nevin Author

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My download in the App Store is stuck on "Waiting..." how can I fix this?

iPad Air, OS X Yosemite (10.10.3)

Posted on Jun 20, 2015 6:20 PM

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Answer 1

Jun 20, 2015 6:36 PM in response to graeme nevin

Apps such as Little Snitch, Growl, and MacKeeper, can prevent updates or apps from downloading.

Disable anti virus software if installed

Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options

Make sure Gatekeeper is enabled

Open System Preferences > Security & Privacy then select the General tab.

Make sure either Mac App Store or Mac App Store and identified developers is selected.

If that area is grayed out, click the padlock icon to proceed.

OS X: About Gatekeeper

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Answer 2

graeme nevin Author

Level 1

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Jun 24, 2015 5:22 AM in response to Carolyn Samit

Unfortunately, all these settings were as recommended by you, and nothing has changed or allowed the download to continue. It is showing paused now, however. When I hit resume, it returns to status of "waiting..."

I can't attempt to download the app again either, as that selection is not available now that it is already queued up in my list of downloads.

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