Apple OS X server 4.1 - mail server cannot access the admin@domainname mail account

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Apple OS X server 4.1 - mail server cannot access the admin@domainname mail account

Apple server OS X 4.1 running on iMac with Yosemite 10.10.3

Mail server is up and running for all mail users. Unfortunately, the mail account admin@domain.com is not working to receive mails. It looks like an authentication problem as it asks constantly for the password accepts it but fails to connect.

iMac (21.5-inch, Late 2013), OS X Yosemite (10.10.3)

Posted on Jun 25, 2015 7:16 AM

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Answer 1

Linc Davis

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209,547 points

Jun 25, 2015 9:19 AM in response to Cobalt3000

Logs?

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Answer 2

Cobalt3000 Author

Level 1

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Jun 26, 2015 2:24 AM in response to Linc Davis

Which logs do you need? Is it possible to send them directly to you?

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Answer 3

Linc Davis

Level 10

209,547 points

Jun 26, 2015 5:43 AM in response to Cobalt3000

Which logs do you need?

Probably the SMTP log on the server. Only the lines that appear when a message fails—not the whole log.

Is it possible to send them directly to you?

No. Please understand that this is a discussion site for end users of Apple products. It's not a support site. If you want support, contact Apple.

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Answer 4

Cobalt3000 Author

Level 1

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Jun 26, 2015 6:10 AM in response to Linc Davis

Jun 26 16:06:00 geocord.ru postfix/smtpd[52348]: 8698F1114AA6: client=st11p02im-asmtp001.me.com[17.172.220.113]

Jun 26 16:06:00 geocord.ru postfix/cleanup[52352]: 8698F1114AA6: message-id=<955C3972-1F0B-4AC1-B36A-F8C10E077F50@me.com>

Jun 26 16:06:00 geocord.ru postfix/qmgr[2006]: 8698F1114AA6: from=<steal@me.com>, size=1227, nrcpt=1 (queue active)

Jun 26 16:06:01 geocord.ru postfix/smtpd[52348]: disconnect from st11p02im-asmtp001.me.com[17.172.220.113]

Jun 26 16:06:04 geocord.ru postfix/smtpd[52358]: connect from localhost[127.0.0.1]

Jun 26 16:06:04 geocord.ru postfix/smtpd[52358]: 21F5F1114AB7: client=localhost[127.0.0.1]

Jun 26 16:06:04 geocord.ru postfix/cleanup[52352]: 21F5F1114AB7: message-id=<955C3972-1F0B-4AC1-B36A-F8C10E077F50@me.com>

Jun 26 16:06:04 geocord.ru postfix/smtpd[52358]: disconnect from localhost[127.0.0.1]

Jun 26 16:06:04 geocord.ru postfix/qmgr[2006]: 21F5F1114AB7: from=<steal@me.com>, size=1630, nrcpt=1 (queue active)

Jun 26 16:06:04 geocord.ru postfix/smtp[52353]: 8698F1114AA6: to=<admin@geocord.ru>, relay=127.0.0.1[127.0.0.1]:10024, delay=3.7, delays=0.31/0.03/0/3.4, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 21F5F1114AB7)

Jun 26 16:06:04 geocord.ru postfix/qmgr[2006]: 8698F1114AA6: removed

Jun 26 16:06:04 geocord.ru postfix/local[52359]: 21F5F1114AB7: to=<admin@geocord.ru>, relay=local, delay=0.05, delays=0/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to command: /Applications/Server.app/Contents/ServerRoot/usr/libexec/MailService/list_serve r_post post admin $ORIGINAL_RECIPIENT $SENDER)

Jun 26 16:06:04 geocord.ru postfix/qmgr[2006]: 21F5F1114AB7: removed

26 16:06:07 geocord.ru postfix/postscreen[52347]: CONNECT from [127.0.0.1]:61170 to [127.0.0.1]:25

Jun 26 16:06:07 geocord.ru postfix/postscreen[52347]: WHITELISTED [127.0.0.1]:61170

Jun 26 16:06:07 geocord.ru postfix/smtpd[52348]: connect from localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/smtpd[52348]: 4DB1F1114ACB: client=localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/cleanup[52352]: 4DB1F1114ACB: message-id=HvHXrTh9ZeXFxXmNKU1hsm2wrJbio5Dt/ru

Jun 26 16:06:07 geocord.ru postfix/qmgr[2006]: 4DB1F1114ACB: from=<admin-bounce@ru.ru>, size=3012, nrcpt=1 (queue active)

Jun 26 16:06:07 geocord.ru postfix/smtpd[52348]: disconnect from localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/smtpd[52358]: connect from localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/smtpd[52358]: 66EA91114AD6: client=localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/cleanup[52352]: 66EA91114AD6: message-id=HvHXrTh9ZeXFxXmNKU1hsm2wrJbio5Dt/ru

Jun 26 16:06:07 geocord.ru postfix/smtpd[52358]: disconnect from localhost[127.0.0.1]

Jun 26 16:06:07 geocord.ru postfix/qmgr[2006]: 66EA91114AD6: from=<admin-bounce@ru.ru>, size=3407, nrcpt=1 (queue active)

Jun 26 16:06:07 geocord.ru postfix/smtp[52353]: 4DB1F1114ACB: to=<steal@me.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.11, delays=0/0/0/0.11, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 66EA91114AD6)

Jun 26 16:06:07 geocord.ru postfix/qmgr[2006]: 4DB1F1114ACB: removed

Jun 26 16:06:08 geocord.ru postfix/smtp[52372]: Untrusted TLS connection established to mx6.mail.icloud.com[17.172.34.71]:25: TLSv1 with cipher AES128-SHA (128/128 bits)

Jun 26 16:06:15 geocord.ru postfix/smtp[52372]: 66EA91114AD6: to=<steal@me.com>, relay=mx6.mail.icloud.com[17.172.34.71]:25, delay=7.7, delays=0/0.03/1.6/6, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

Jun 26 16:06:15 geocord.ru postfix/qmgr[2006]: 66EA91114AD6: removed

Jun 26 16:06:55 geocord.ru postfix/postscreen[52347]: CONNECT from [10.0.0.217]:61181 to [10.0.0.217]:25

Jun 26 16:06:55 geocord.ru postfix/postscreen[52347]: PASS OLD [10.0.0.217]:61181

Jun 26 16:06:55 geocord.ru postfix/smtpd[52348]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52348]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: get user record: unable to open user record for user=erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: unable to lookup user record for: erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: error: Credentials could not be verified, username or password is invalid.

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: authentication failed for user=???????? ???????????? (method=DIGEST-MD5)

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: get user record: unable to open user record for user=admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: unable to lookup user record for: admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: get user record: unable to open user record for user=test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: validate response: unable to lookup user record for: test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: get user record: unable to open user record for user=erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: unable to lookup user record for: erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: get user record: unable to open user record for user=admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: validate response: unable to lookup user record for: admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: error: validate response: error: Credentials could not be verified, username or password is invalid.

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: error: validate response: authentication failed for user=???????? ???????????? (method=DIGEST-MD5)

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: error: get user record: unable to open user record for user=test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: error: validate response: unable to lookup user record for: test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: warning: geocord.ru[10.0.0.217]: SASL DIGEST-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: get user record: unable to open user record for user=erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: error: validate response: unable to lookup user record for: erform

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: warning: geocord.ru[10.0.0.217]: SASL CRAM-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52407]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: get user record: unable to open user record for user=admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: error: validate response: unable to lookup user record for: admin

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: warning: geocord.ru[10.0.0.217]: SASL CRAM-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52409]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: error: validate response: error: Credentials could not be verified, username or password is invalid.

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: error: validate response: authentication failed for user=???????? ???????????? (method=CRAM-MD5)

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: warning: geocord.ru[10.0.0.217]: SASL CRAM-MD5 authentication failed

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: disconnect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52413]: connect from geocord.ru[10.0.0.217]

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: error: get user record: unable to open user record for user=test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: error: validate response: unable to lookup user record for: test

Jun 26 16:06:55 geocord.ru postfix/smtpd[52411]: warning: geocord.ru[10.0.0.217]: SASL CRAM-MD5 authentication failed