Starbucks app and Apple Pay Issue
Can't reload Starbucks card in App with Apple Pay. Why is it giving me a red exclamation mark and says Billing Address? I know the address is correct.
iPhone 6, iOS 8.3
Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can't reload Starbucks card in App with Apple Pay. Why is it giving me a red exclamation mark and says Billing Address? I know the address is correct.
iPhone 6, iOS 8.3
Had the same issue other one specific credit card. Under Settings-->Wallet & Apple Pay I noticed I had multiple billing addresses. Deleted one but it kept coming back. Eventually deleted the card from Apple Pay completely and added it again (<5 minutes..) Even though the multiple billing addresses are still present, this fixed the problem for me.
Had the same issue other one specific credit card. Under Settings-->Wallet & Apple Pay I noticed I had multiple billing addresses. Deleted one but it kept coming back. Eventually deleted the card from Apple Pay completely and added it again (<5 minutes..) Even though the multiple billing addresses are still present, this fixed the problem for me.
So this is what I just did to fix the issue...
Delete the addresses that you have on Apple pay (even if it is the correct address). Then put in your address and then reload the card. This should work.
like other posts, had this issue & fixed it by correcting the address listed under /settings/wallet & applepay . minor changes like adding capital letters & completing the full #####-#### zip code.
one word of caution - turn OFF auto reload. some thief in NJ (i'm in CA) was able to reload $50 & use a card i had on the app with no balance (a gift card i transferred to my main card). starbucks refunded me within the week, but fraud on a starbucks card loaded on the app are not usually what you keep an eye out for. luckily i had alerts on the linked credit card that warned me. a coworker had the same thing happen to her as well.
Go to Settings (app) > Passbook & Apple Pay and select the card used for the transaction. There will be setting for 'Billing Information', which you may need to scroll to find. Make sure that's set to correct address. If you have multiple cards loaded into Apple Pay, you may want to check the 'Billing Information' for all of them.
I Went into each card's billing address and they are all Correct. I triEd to reload again, and it's still giving me the red exclamation point. I don't know where the problem is.....
I don't frequently reload my Starbucks card, but I just tried to a couple days ago and had the same issue. The address I have tied to cards since rollout has not changed. It has to be a Starbucks app issue, because I used the same card via Apple Pay at the grocery store just minutes before, with no issue.
In store transactions are handled differently than in app transactions. In store are "card present" transactions, while in app transactions are "card not present". Card present transactions don't require address verification to be processed.
That makes sense that they would be handled differently. However, I never had an issue reloading my Starbucks card with Apple Pay until recently - as I mentioned, the billing address has not changed, and I verified it was correctly linked to the cards. I also tried reloading with a non-Apple Pay card, just one attached to my Starbucks account, and that failed with the same "Billing Address incorrect" message.
Out of curiosity, I just tried again after updating to iOS 8.4 last night - still no go.
Definitely sounds like a Starbucks issue. Most of my Apple Pay transactions are in store. Lately, the only in app transaction is using the BJ's Brewhouse app to pay our check which I've not had any issues doing.
This worked flawlessly before -- used it all the time and have wondered why more places don't adopt a similar approach. Must be a slight change in the app. Hopefully this gets resolved in a few days.
thank goodness I'm not the only one ill tweet this link to Starbucks 🙂
thank goodness I'm not the only one ill tweet this link to Starbucks
Update: it's fixed
Invoke,pay again and then try deleting first entery and retry,reload and reenter the card details.
How do you invoke pay again? I am having the same issue, I updated my address info and now it just says payment not completed.
I'm confused. When I got my 6S+ for Christmas, I restored from my 4S, and then added a credit card. A few days later, I opened the Wallet app and found two cards - the card I added, and the Starbucks card. I haven't yet used Apple Pay, but I did buy a Starbucks coffee using the Starbucks app. I infer that I could have used Apple Pay and the Starbucks card, and expect it would have worked the same way as using the Starbucks app.
I went to Settings/Wallet & Apple Pay - and only saw the one card I added there.
Could someone please explain the relationship between my Starbucks account (actually, my wife's - but it's only on my phone), and Apple Pay?
Thanks
Starbucks app and Apple Pay Issue