Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"About this Mac" Model and Year missing

Hi Everyone


Have just installed Yosemite on my 2013 MacBook Air 11".


Everything is fine, except the model and year is missing from the "About the Mac". It's not a big thing, but it's bugging me.


Anyone know why this information would be missing? I'm wondering if something is wrong with my MBA. it was recently purchased second hand.


I have tried deleting com.apple.SystemProfiler.plist and rebooting, but still missing.


Thanks


User uploaded file

MacBook Air, OS X Yosemite (10.10.3)

Posted on Jun 27, 2015 8:02 AM

Reply
Question marked as Best reply

Posted on Jun 29, 2015 6:45 AM

Hi Everyone


Well, I have just called AppleCare. Very friendly and helpful.


The answer is – because my laptop was originally a build to order, the model/year does not show up in “About This Mac”. MBAs purchased direct from a store will show the model/year correctly.


So that’s how it works!


Thank you to everyone for your help 🙂

16 replies

"About this Mac" Model and Year missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.